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Fletcher Jones Imports

Las Vegas, NV

Overview
Reviews
Vehicles
4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

December 05, 2018

Service! The attention to detail at FletcherJones was excellent. They run their service area the way it should be - they're organized and have great people wor More

by Drivit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Report | Print
Dec 10, 2018 -

Fletcher Jones Imports responded

Hi, Thank you for taking the time to share your review. We truly strive to provide all of our guest with outstanding service and couldn't be more pleased to read of your satisfaction working with our amazing team. Thank you for allowing us to work with you and look forward to working with you for many years to come. Please feel free to contact me if I can ever be of assistance. My direct line is 949-718-6532. Your loyalty and satisfaction are important to me. Kind regards, Kimberlee Camargo Fletcher Jones Management

December 03, 2018

Love the service department Treated me like family. Nice people in the loaner department too. Very satisfied with everyone. Nice car cleaning service. Will be back for service in More

by Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Dec 03, 2018 -

Fletcher Jones Imports responded

Hello, We are so pleased to see such a raving review for your visit here with us at Fletcher Jones Imports. Our team strives to always provide nothing less than a 5 star experience for our members and we're very happy to hear that we were able to deliver just that for you! We are looking forward to making any and every future visit just as great if not better for you. Of course if you find to have any questions or needing assistance please do not hesitate to reach out to us. Best, Tom Zumbo General Manager

December 02, 2018

great The service was great , very accommodating, everyone works as a team to get the desired results! I guess for one thing I do not need 25 words to s More

by Ballbasket05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Dec 04, 2018 -

Fletcher Jones Imports responded

Hi, Guest satisfaction is our number one priority and couldn't be more please to read about your experience. If I can be any assistance now or in the future, please feel free to contact me. Best, Kimberlee Camargo Fletcher Jones Management

December 01, 2018

Great service I have always received timely and great service working with Ryan Cross. I highly recommend the Fletcher Jones dealership to bring your Mercedes for More

by james1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Report | Print
Dec 03, 2018 -

Fletcher Jones Imports responded

Hello, We are so pleased to see such a raving review for your visit here with us at Fletcher Jones Imports. Our team strives to always provide nothing less than a 5 star experience for our members and we're very happy to hear that Ryan was able to deliver just that for you! We are looking forward to making any and every future visit just as great if not better for you. Of course if you find to have any questions or needing assistance please do not hesitate to reach out to us. Best, Tom Zumbo General Manager

December 01, 2018

Outstanding Service My service rep John is always display a sense of pride when ever I bring my cars in for service. I trust him completely when it comes to the care of More

by Daddykane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis, Dennis Eich, Kamron Garrett
Report | Print
Dec 03, 2018 -

Fletcher Jones Imports responded

Hello, We are so pleased to see such a raving review for your visit here with us at Fletcher Jones Imports. Our team strives to always provide nothing less than a 5 star experience for our members and we're very happy to hear that John was able to deliver just that for you! We are looking forward to making any and every future visit just as great if not better for you. Of course if you find to have any questions or needing assistance please do not hesitate to reach out to us. Best, Tom Zumbo General Manager

November 30, 2018

Great service all around We get great service everytime. Dennis is phenomenal. The lady greeter at the gate is very nice. If your Benz needs service this is the place to go More

by CEdmonsom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady at the gate , Dennis Eich
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Dec 01, 2018 -

Fletcher Jones Imports responded

Hello, We are so pleased to see such a raving review for your visit here with us at Fletcher Jones Imports. Our team strives to always provide nothing less than a 5 star experience for our members and we're very happy to hear that we were able to deliver just that for you! We are looking forward to making any and every future visit just as great if not better for you. Of course if you find to have any questions or needing assistance please do not hesitate to reach out to us. Thank You Tom Zumbo General manager

November 30, 2018

excellent job my car was inspected and all the issues were repaired. My car now feels like a new car. They repaired things I was not even aware of and I really ap More

by tdc41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Report | Print
Dec 04, 2018 -

Fletcher Jones Imports responded

We appreciated your great feedback in regards to your recent service visit and thrilled to know your car is performing great! Our team does their best to educate our guest to improve the longevity and performance of their vehicles and refreshing to know you gained such great information. We look forward to working with you for many years to come and hope if I can be of any assistance you would reach out to me. Kind regards, Kimberlee Camargo Fletcher Jones Management

November 29, 2018

very good the customer service is very good, the customer representative is very friendly, the work quality is very good, it was done in a timely base More

by macychen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Dec 01, 2018 -

Fletcher Jones Imports responded

Hello, We are so pleased to see such a raving review for your visit here with us at Fletcher Jones Imports. Our team strives to always provide nothing less than a 5 star experience for our members and we're very happy to hear that we were able to deliver just that for you! We are looking forward to making any and every future visit just as great if not better for you. Of course if you find to have any questions or needing assistance please do not hesitate to reach out to us. Thank You Tom Zumbo General manager

November 29, 2018

great service and compassion I took my car in for B service. No one had advised me prior to the service call that there would be an exorbitant charge for this service, so I was qu More

by sunnybunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis
Report | Print
Dec 01, 2018 -

Fletcher Jones Imports responded

Hello, We are so pleased to see such a raving review for your visit here with us at Fletcher Jones Imports. Our team strives to always provide nothing less than a 5 star experience for our members and we're very happy to hear that we were able to deliver just that for you! We are looking forward to making any and every future visit just as great if not better for you. Of course if you find to have any questions or needing assistance please do not hesitate to reach out to us. Thank You Tom Zumbo General manager

November 29, 2018

Nice and quick job Nice job, have sweet for kids and nice coffee for adults and WiFi quick and friend service . We have frist oil change today , and feels nice and cle More

by Hua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast, Haim Beja
Report | Print
Dec 01, 2018 -

Fletcher Jones Imports responded

Hello, We are so pleased to see such a raving review for your visit here with us at Fletcher Jones Imports. Our team strives to always provide nothing less than a 5 star experience for our members and we're very happy to hear that we were able to deliver just that for you! We are looking forward to making any and every future visit just as great if not better for you. Of course if you find to have any questions or needing assistance please do not hesitate to reach out to us. Thank You Tom Zumbo General manager

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