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Fletcher Jones Imports

Las Vegas, NV

4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

February 27, 2019

Great costumer service They make sure that you are taken care of, very respectful crew. Very exceptional. They go above and beyond to address your concerns and do most of th More

by Mosey
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin O'Boyle, Branndon Herbert
Mar 01, 2019 -

Fletcher Jones Imports responded

Hello Mosey, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 27, 2019

Success As always outstanding service. Glad they notified me when service is due. And really glad when I don’t have to pay they keep me on the road safely More

by Ilovemybenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton, Jason Cote
Feb 27, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 27, 2019

Great people working at dealership Dennis Eich is the best service manager I have come across, always on top of everything. A real asset for the dealership. Very knowledgeable as well. More

by sportcarfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Feb 27, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit by Dennis. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 26, 2019

Great Service from Fletcher Jones. Curtis Cherry is a great ambassador of Fletcher Jones. He is always on top of things and is a great communicator and prompt me lets me know the detai More

by M Couvillier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Cherry
Feb 27, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 26, 2019

Excellent service I had my vehicle serviced, where the customer service, coordinator was knowledgeable and gracious, through the process. Dennis was also helpful , w More

by Dfinch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Feb 26, 2019 -

Fletcher Jones Imports responded

Hi, Thank you for being a loyal guest and giving us the opportunity to serve you! Guest satisfaction is our greatest priority and thrilled to hear of the great visit provided to you by our Coordinators and Dennis. We truly value your feedback and loyalty! Warm regards, Fletcher Jones Imports Management

February 26, 2019

Service Excellence Dave was great! The service was fast and efficient. My fiance was very impressed with our MB experience, he said he will get one of his own too soon! More

by ironborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Feb 26, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for giving us the opportunity to serve you! We are pleased to know of the professional service your fiancé received working with David. Guest satisfaction is our greatest priority. We truly value you both as our guests and welcome your candid insight. Please call me if I can be of any assistance. My direct line is 949-718-6532. Warm regards, Fletcher Jones Imports Management

February 26, 2019

Great customer service, courteous and punctual Fast drop off and John is very knowledgeable answering all of my questions. Getting the loaner is fast and easy. John called to report all statuses an More

by mkfkuo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Lee, John Sarantidis
Feb 26, 2019 -

Fletcher Jones Imports responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. We are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with John. Thank you for being a valued guest and we look forward to working with you again soon! Best, Fletcher Jones Imports Management

February 25, 2019

Awesome service from Dennis Eich! My car was in for service for warranty work done and service b. As always my car was welll taken care of and everything was perfect! Thanks Dennis!! More

by Heartbroken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie was wonderful at the coffee bar too !, Dennis Eich
Feb 27, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

February 24, 2019

John is the best John makes a service visit a pleasure. He’s pleasant, prompt and knowledgeable. The service was done in less time than anticipated and was waiting for More

by Budjess12!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
Feb 25, 2019 -

Fletcher Jones Imports responded

Hi, Thank you for allowing us the opportunity to serve you! We are excited to hear that John assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. I can be reached directly at 949-718-6532. Best, Fletcher Jones Imports Management

February 23, 2019

Fast and efficient. Well done! When possible, I like to do business with an independent local dealership rather than a national organization. I have known Curtis Cherry for 20 year More

by Judy’s car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Feb 23, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Steve Kaplan General Manager

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