Fletcher Jones Imports

Brakes needed This is a very Professional Establishment with exceptional customer service. I would highly recommend this place. David Fast was very helpful in answe This is a very Professional Establishment with exceptional customer service. I would highly recommend this place. David Fast was very helpful in answering all of my questions. He explained everything in detailed which I appreciated. More

always great service! My service took less time than originally quoted. Dennis is wonderful to work with the several times I've visited and the waiting room is very comfort My service took less time than originally quoted. Dennis is wonderful to work with the several times I've visited and the waiting room is very comfortable. More

The best experience ever !!! I am working with this location for the last 10 years and I did purchased 3 vehicles from shai that always was there for me to help me making the righ I am working with this location for the last 10 years and I did purchased 3 vehicles from shai that always was there for me to help me making the right decision....very professional no pressure any problem or issues u can call any time shai will be there for u :) he even came last week and pick up my s550 from my house to take to service ....great guy great service highly recommend!!!!! More

Service Advisor Dennis was always professional in helping me. Thanks to his expertise and courteousness. I have no complaints so far and I am totally satisfied with Dennis was always professional in helping me. Thanks to his expertise and courteousness. I have no complaints so far and I am totally satisfied with the service! More

Mr. Eich, as always, was polite, efficient and professional Never had a problem dealing with Mr. Eich and with subsequent repairs/service, may vehicle was always returned in a timely manner and very clean Never had a problem dealing with Mr. Eich and with subsequent repairs/service, may vehicle was always returned in a timely manner and very clean More

Sales Easy process buying a used vehicle. Everyone at the dealership very helpful, friendly, and informative. No pressure at sales and comfortable environme Easy process buying a used vehicle. Everyone at the dealership very helpful, friendly, and informative. No pressure at sales and comfortable environment to relax and make decision. . More

Dave was friendly and professional Not much to say. I only had a tire replaced, although I will say the lounge and rest rooms were clean and comfortable for having to wait 1-1/2 just to Not much to say. I only had a tire replaced, although I will say the lounge and rest rooms were clean and comfortable for having to wait 1-1/2 just to replace a tire. More

Moved here froom L.A. this is my first visit with Mercedes B I found my first experience with Danielle very helpful and very professional I am happy with my first visit , I will be back for my next service. I found my first experience with Danielle very helpful and very professional I am happy with my first visit , I will be back for my next service. More

Josh Sutton always makes my experience great! Josh Sutton always makes my experience at Fletcher Imports an awesome one. From my C250 to my current C300 Coupe Convertible, I feel that the team go Josh Sutton always makes my experience at Fletcher Imports an awesome one. From my C250 to my current C300 Coupe Convertible, I feel that the team goes out of their way to make sure customers are happy and feel safe in their vehicles. Thanks Josh, for the last four years of excellent service! More

Courteous, and exceptional customer service given by Dennis and Johnny. I’ve always been a little skeptical about the dealership just because I’ve worked with them in the past but I can tell you that you guys h and Johnny. I’ve always been a little skeptical about the dealership just because I’ve worked with them in the past but I can tell you that you guys have earned a customer for life. You definitely have changed my outlook on how the dealership industry is. Thank you. More