Fletcher Jones Imports

The guest is important David Miller answered all my questions. He is very friendly and has a great personality. I felt at ease. He made sure everything went smooth. Excellen David Miller answered all my questions. He is very friendly and has a great personality. I felt at ease. He made sure everything went smooth. Excellent customer service. He shows great motivation, More

Worked on issue all day but didn't charge for all day! Spent a lot of time and effort (even took photos to show us what was going on) working on a problem that turned out to be someone elses. Spent a lot of time and effort (even took photos to show us what was going on) working on a problem that turned out to be someone elses. More

Dennis Eiche Thank you once again for your continued great customer service, he’s always consistent and the reason I will always come back to Fletcher Jones. Th Thank you once again for your continued great customer service, he’s always consistent and the reason I will always come back to Fletcher Jones. Thank you 😊 More

Service On time and uneventful. Car was picked and dropped back off as expected. Great team which is why I buy and service all my cars from/with this team On time and uneventful. Car was picked and dropped back off as expected. Great team which is why I buy and service all my cars from/with this team More

My cars maintenance issues were discussed, well prioritized. Dennis made me feel like my car's service experience was important to him. I was satisfied with his recommendations about service option for my vehicl Dennis made me feel like my car's service experience was important to him. I was satisfied with his recommendations about service option for my vehicle. More

Service The problem was handled in a timely manner. The waiting area amenities made the time go by quickly. I will definitely go back if any other issues aris The problem was handled in a timely manner. The waiting area amenities made the time go by quickly. I will definitely go back if any other issues arise. More

Maintenance Service advisor was very friendly. Wait time was very reasonable as told and the waiting area was clean and friendly. I will definitely be back in th Service advisor was very friendly. Wait time was very reasonable as told and the waiting area was clean and friendly. I will definitely be back in the future. More

Good Work I have worked with John for years he always looks out for our best interests . He is trustworthy and professional. I am well taken care of. I have worked with John for years he always looks out for our best interests . He is trustworthy and professional. I am well taken care of. More

great one of the best dennis is great honest knows his Mercedes cars kyle also does excellent work along with dennis great team the staff is just excellent one of the best dennis is great honest knows his Mercedes cars kyle also does excellent work along with dennis great team the staff is just excellent and very honest there new service mgr Curtis is also excellent these people at fletcher jones is an asset to the company and to Mercedes benz More

Would recommend this dealership for service , not leasing The service aspect at Fletcher Jones is first rate. Josh Sutton is an excellent ambassador for Fletcher Jones. Courteous, knowledgeable, responsive. The service aspect at Fletcher Jones is first rate. Josh Sutton is an excellent ambassador for Fletcher Jones. Courteous, knowledgeable, responsive., efficient. Sign him up to a lifetime contract. More