Fletcher Jones Imports

Alpina b7 I purchased many cars in the past, However buying my last vehicle from Shane Petersen and Matt Pfizenmayer was the best experience I ever had , profes I purchased many cars in the past, However buying my last vehicle from Shane Petersen and Matt Pfizenmayer was the best experience I ever had , professional and humble, honest and efficient, I will recommend Fletcher Jones imports and Shane and Matt to anyone shopping for vehicle. Thank you for all of the hard work you guys have done for me. I hope management will recognize the greatness of these employees. More

Came in for recommended service. My new service provider was really friendly and helped me get my service done in a timely manner. He made sure to review what was recommended and what My new service provider was really friendly and helped me get my service done in a timely manner. He made sure to review what was recommended and what i was getting done. More

Brannd Ambassadors Ryan Cross is a true asset to your brand. He's not just concerned about the the check in process but takes his time to really find out your needs. He Ryan Cross is a true asset to your brand. He's not just concerned about the the check in process but takes his time to really find out your needs. He make it a whole great experience. More

I love my new car! I had a great experience with Fletcher Jones Imports and specifically, Cookie. She helped me build my new GT63s 4 door coupe and followed up with me i I had a great experience with Fletcher Jones Imports and specifically, Cookie. She helped me build my new GT63s 4 door coupe and followed up with me in the months I waited for the car to be built, shipped and delivered. She went out of her way to ensure I was able to pick up my car in the appropriate timeframe. I am so happy! More

"A MUST READ REVIEW" You Simply Won't Believe It! There's NO words to describe how amazing this experience was. Honestly, it was better than VIP, I felt like "ROYALTY". Everything I wanted Shane Peter There's NO words to describe how amazing this experience was. Honestly, it was better than VIP, I felt like "ROYALTY". Everything I wanted Shane Petersen made it happen for me, along with some other wonderful people; Chris, Lady "M" & Lady "D" (The Women of Finesse)! I arrived expecting the whole Wheeling & Dealing Drama of car buying. Instead I left feeling extremely BLESSED! The entire process from start to finish restored my respect for car salesmen. "Integrity" would best describe my experience, but don't take my word go see for yourself. I Gaurantee... You'll be so amazed and so glad you did! From the time I arrived until driving away, I was treated with personal attention and total RESPECT!!! To My New Extended Family; "Special Thanks To You All" Extraordinary People Providing An Unbelieveable Experience!!! More

No stress Everyone was very helpful including the valet guys that were able to explain and demonstrate a few things on my car, even though on a Saturday they we Everyone was very helpful including the valet guys that were able to explain and demonstrate a few things on my car, even though on a Saturday they were very busy. More

Too to bottom exceptional this dealership is an example what a buying experience should be from the GM Steve Kaplan , my sales Jay Fleilds, Maxine in Finance, Ryan in service this dealership is an example what a buying experience should be from the GM Steve Kaplan , my sales Jay Fleilds, Maxine in Finance, Ryan in service- More

Courteous, professional! On our numerous visits to FJ over the years, there have been incidents. Those were escalated, and others were resolved at the Dealership. Since th On our numerous visits to FJ over the years, there have been incidents. Those were escalated, and others were resolved at the Dealership. Since the arrival of Curtis Cherry, there's been an obvious positive atmosphere uplift in the Service Department. Mr. Cherry knows his Mercedes~Benz vehicles, and offers knowledgeable insights at every opportunity! It's a comfortable setting coupled with the remodeling of the Guests' Lounge! It appears that each area communicates with other areas offering a seamless experience 99% of the time! We've owned these vehicles for over 30 years, and are very proud to continue to drive them as they represent our pleasure for luxury, comfort, and safety! More

AAA Service Josh Sutton always makes it a pleasant experience from drop off, acquiring a loaner to pick up once service is complete. All loaner vehicle staff pra Josh Sutton always makes it a pleasant experience from drop off, acquiring a loaner to pick up once service is complete. All loaner vehicle staff practice excellent customer service. More

always a great experience. I always have a great experience when I bring my car to be serviced. from the start to finish it always flawless. plus my car is always washed when I I always have a great experience when I bring my car to be serviced. from the start to finish it always flawless. plus my car is always washed when I get it back. More