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Fletcher Jones Imports

Las Vegas, NV

4.9
2,095 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,095 reviews

July 08, 2022

Good service from staff that work hard for our vehicles, highly recommend them as they know how to fix items and make the car work great. I have not seen any better service over the years More

by juliolgarciamd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Jul 12, 2022 -

Fletcher Jones Imports responded

Hello Juliogarciamd, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Fletcher Jones Imports

Jul 12, 2022 -

juliolgarciamd responded

will remain a Fletcher Jones supporter

July 07, 2022

Outstanding experience every step of the way. From sales, to service, this dealership to of the highest quality. More

by dnlsmith86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Jul 08, 2022 -

Fletcher Jones Imports responded

Hi there, Thank you so much for your kind compliments! We look forward to welcoming you back soon! Take care, Your friends and family at Fletcher Jones Imports

July 03, 2022

Thank you to Danielle she was calling me everyday about my car they were very patient and finally fixed the problem More

by Laurence.thevenet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Jul 05, 2022 -

Fletcher Jones Imports responded

Hi Laurence, Thank you so much for taking the time to acknowledge Danielle and the excellent service she has provided you! Please don't hesitate to contact us should you have any questions or concerns. Take care, Your friends and family at Fletcher Jones Imports

June 26, 2022

The advisors are friendly and always answer texts & calls while waiting. The guest waiting atea is accommodating as well. I really love their complimentary carwash. When visiting Vegas for business or fun, I More

by P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaPorscha was very friendly and helpful , Danielle Kerley
Jun 30, 2022 -

Fletcher Jones Imports responded

Hi there, Thank you so much for sharing your experience with us! We truly appreciate your business and look forward to welcoming you back soon! Take care, Your friends and family at Fletcher Jones Imports

June 20, 2022

Dennis Eich, service advisor is exceptional in his speed for timely repair service, friendly advisor and ride coordinator for towing and shuttle ride. More

by Orlyvent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Jun 22, 2022 -

Fletcher Jones Imports responded

Hi there, Thank you so much fort taking the time to acknowledge Dennis and the excellent service he has provided you! We hope to welcome you back during your next service interval. Take care, Your friends and family at Fletcher Jones Imports

June 11, 2022

Dennis Eich performs far beyond expectations! Dennis excels in expediency, detail, friendliness, and professionalism. Thank you so much! More

by popss007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Jun 13, 2022 -

Fletcher Jones Imports responded

Hi there, Thank you so much for taking the time to acknowledge Dennis and the excellent service he has provided you! We truly appreciate your business and look forward to welcoming you back soon! Take care, Your friends and family at Fletcher Jones Imports

May 12, 2022

My grandparents took their Sprinter in for routine maintenance and found that the catalytic was stolen in their storage yard. Cal at the Sprinter repair shop was wonderful to us. He advised, informe More

by fchennette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cal
May 15, 2022 -

Fletcher Jones Imports responded

Hi there, Thank you so much for taking the time to acknowledge Cal and the excellent service he has provided you! We are pleased to have the opportunity to take care of your vehicle. Pleased don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Imports

May 07, 2022

LaRoyne is absolutely by far the best Service Advisor I have had the pleasure to work with. He is devoted to customer satisfaction and always makes sure I am cared for. Every staff member I have encountere More

by Juliettemarie38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several employees I don’t see listed have also been wonderful., Sonny Lee, LaRoyne Brown, Tyler Cloud, Maricar Benedicto
May 08, 2022 -

Fletcher Jones Imports responded

Hello Juliette, It was such a pleasure to read about your recent visit with us! We truly appreciate your kind words and gratitude towards LaRoyne and the rest of our service team. Thank you so much for taking the time to share your feedback with us, we cannot wait to welcome you back during your next service interval! All the best, Your friends and family at Fletcher Jones Imports

May 05, 2022

They call him big D for a reason. He goes over and above when it comes to his clients l! Thanks Big D for the great service again! More

by Davidfast777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
May 07, 2022 -

Fletcher Jones Imports responded

Hi David, Thank you so much for taking the time to acknowledge Dennis and the excellent experience he has provided you! We truly appreciate your business and look forward to welcoming you back soon! Take care, Your friends and family at Fletcher Jones Imports

April 25, 2022

I went with my daughter to buy a car and Alex was the BEST Salesman! More

by marleneboothe58@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Alexander Adibi
Apr 26, 2022 -

Fletcher Jones Imports responded

Hi Marlene, Congratulations on your recent purchase! We are so pleased to have shared this experience with you and your daughter. Thank you for taking the time to acknowledge Alex and the excellent service he has provided you. We look forward to welcoming you back soon! Take care, Your friends and family at Fletcher Jones Imports

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