Fletcher Jones Imports

Helpful - fast She was nice, personable. Had to go back after the oil change , bcs sensor came on. She got it fixed right away. No complaints at all. She was nice, personable. Had to go back after the oil change , bcs sensor came on. She got it fixed right away. No complaints at all. More

110K Service At 110,000 miles, I was due for a thorough service, including transmission, in my ML320 CDI Diesel drivetrain, but as usual with a sturdy diesel, the At 110,000 miles, I was due for a thorough service, including transmission, in my ML320 CDI Diesel drivetrain, but as usual with a sturdy diesel, the engine needed no more than an oil change. Their were some first time services needed though. The Auxillary battery needed to be changed, and the steering rack and pinion bushings needed to be replaced, but your prices were less than the local Firestone. I also had a detail included to help preserve the paint finish in the desert heat. More

Always exceptional service As usual, the whole staff is professional, helpful and deliver the service on time. Loaner car was clean and they are always so accommodating with my As usual, the whole staff is professional, helpful and deliver the service on time. Loaner car was clean and they are always so accommodating with my schedule. More

Easy and convenient Outstanding and very happy with the service of the vehicle and the customer service I received during my visit. Thank you Joleen it was a pleasure m Outstanding and very happy with the service of the vehicle and the customer service I received during my visit. Thank you Joleen it was a pleasure meeting you. More

You get what you pay for.. I never really wanted a Mercedes but once my husband purchased a “bowling ball gift” I fully understand why Mercedes has been around since the beginni I never really wanted a Mercedes but once my husband purchased a “bowling ball gift” I fully understand why Mercedes has been around since the beginning of time 🤩 I must say that everyone treats you with respect. They are always so willing to help you out however they can and if they cant help they find someone who can.. There’s so many dealerships out there but Fletcher Jones has an amazing customer service standard that makes you feel secure knowing that you paid for a great vehicle and the exceptional service to go with your purchase “You get what you pay for” More

Very good customer service in all areas (discussions with service department representative Dennis, very nice loaner car, update status of car repairs, easy return of loaner and in all areas (discussions with service department representative Dennis, very nice loaner car, update status of car repairs, easy return of loaner and friendly cashier). More

Service B This was my first visit to Fletcher Jones in Las Vegas. I was greeted and treated by friendly, professional and respectful team members. A thorough al This was my first visit to Fletcher Jones in Las Vegas. I was greeted and treated by friendly, professional and respectful team members. A thorough all points inspection B service.. Excellent service all around. More

They are part of my family Dennis continues to go above and beyond to make me and my family happy. He is an asset to your dealership and you should be very proud to have him on Dennis continues to go above and beyond to make me and my family happy. He is an asset to your dealership and you should be very proud to have him on your team More

Always such a great experience and superb service Josh Sutton always takes an amazing care for me in my car and Moses the mechanic always deals with my smart car those are the two best people and the Josh Sutton always takes an amazing care for me in my car and Moses the mechanic always deals with my smart car those are the two best people and their work is amazing they definitely know how to do customer service More

great professional personal contact Haim was very helpful in all aspects.Originally I had no intentions to purchase a car but once I saw the the car in the showroom I was struck by it's Haim was very helpful in all aspects.Originally I had no intentions to purchase a car but once I saw the the car in the showroom I was struck by it's beauty.It appears Haim was the only one noticing me as a potential customer and closed the deal without hussle.Good radar More