Fletcher Jones Imports

SUV purchase Excellent service from greeting to closing on the purchased car. We are all happy that we switched to Mercedes Benz quality and service. Shane was ext Excellent service from greeting to closing on the purchased car. We are all happy that we switched to Mercedes Benz quality and service. Shane was extremely accommodating and patient also very knowledgeable and was happ with our initial choice not to buy this particular suv as interior color wasn't our choice but we glad we did and salesperson attitude (not pushing) made the deal happened. We own two Mercedes products now - switched from Volvo. My wife said that she didn't drive a car till she drove Mercedes and we own Mini Couper, Volvo XC90. That is it Mercedes from now own till we upgrade to Rolls Royce. More

Service B plan and good customer service Dave Miller did a great job with customer service making my service experience at ease. The dealership provided a complimentary vehicle which really h Dave Miller did a great job with customer service making my service experience at ease. The dealership provided a complimentary vehicle which really helped so I can continue with my everyday routine thank you More

Perfect The person that helped me with the loaner really went above and beyond to help me drive a car that I was comfortable in. Dave, my service advisor was The person that helped me with the loaner really went above and beyond to help me drive a car that I was comfortable in. Dave, my service advisor was so friendly, reliable and took the time to go over what was wrong with my car so I could tell the place that I bought it from. Thank you!!! More

Excellant Two-Year Service Experience. I took my Mercedes into Fletcher Jones (Las Vegas) this morning for the two-year maintenance service. I was prepared to wait at least 4 hours for thi I took my Mercedes into Fletcher Jones (Las Vegas) this morning for the two-year maintenance service. I was prepared to wait at least 4 hours for this service to be completed. However, to my surprise, the service was completed in 2 1/2 hours. My Service Consultant, David Miller, was very helpful and very knowledgeable. I decided to add the "Smog Test" to my service and Dave was able to do this for a nominal fee. Dave is very professional and should go far with his career at Mercedes. More

Excellent Service Great experience as usual. I was able to book my A1 annual vehicle maintenance via text. I was able to select the date and time I wanted my appointm Great experience as usual. I was able to book my A1 annual vehicle maintenance via text. I was able to select the date and time I wanted my appointment without difficulty along with obtaining a loaner. Excellent service and very professional. Thanks Dave Miller. More

Great communication I had a great experience with Danielle easy in and out. I was not able to meet her at first due to my Vehicle being towed In while I was at work. she I had a great experience with Danielle easy in and out. I was not able to meet her at first due to my Vehicle being towed In while I was at work. she called my and told me she was my advisor and give me her direct number and kept me informed the whole time. More

Excellent service by Danielle Kerley Danielle Kerley was really great to work with. I came in worried about my tire and it blew out as soon as I pulled up. Danielle went above and beyond Danielle Kerley was really great to work with. I came in worried about my tire and it blew out as soon as I pulled up. Danielle went above and beyond to take care of me that day. She got me a loaner car and took care of the service I needed. My mom was across the street at the dentist and I was able to go back and get her without missing a beat. Thank you Danielle for the excellent service. More

Great! Shane and everyone else made the whole process super easy! Everyone was so nice! I switched over from BMW, And already this dealership has way better Shane and everyone else made the whole process super easy! Everyone was so nice! I switched over from BMW, And already this dealership has way better customer service. Shane was one of the best sales people I’ve dealt with. Made sure I understood everything, and wasn’t pushy at all. More

Service Very good & professional service rendered; would use this person again; tks for the excellent work; very knowledgeable of process & car; response time Very good & professional service rendered; would use this person again; tks for the excellent work; very knowledgeable of process & car; response time was great also More

Amg maintenance Always great service at Fletcher Jones. Dennis Eich has helped me with service for 3 years and he is always on top of things. It is always like visiti Always great service at Fletcher Jones. Dennis Eich has helped me with service for 3 years and he is always on top of things. It is always like visiting a friend when I see Dennis. More