Fletcher Jones Imports

Beyond disappointed with Fletcher Jones. I went in to purchase a $200k car and was told that 1) I couldn't test drive it because they don't test drive those cars and 2) the sticker price of I went in to purchase a $200k car and was told that 1) I couldn't test drive it because they don't test drive those cars and 2) the sticker price of $200k was not actually the price because Fletcher Jones adds a $50k mark up as a dealer fee. So basically they want to charge me $50k to buy a car that I can't drive until I buy it. This is crazy to me. I have purchased several high line cars and I have never had this type of experience. Aston Martin lets you test drive $200k cars. Land Rover lets you test drive $200k cars. BENTLEY lets you test drive $300k cars. But Fletcher Jones? Nope....So I am headed out of state to buy the Mercedes I want because Fletcher Jones is CRAZY. I will be sure to tell everyone I know NOT to buy from them. More

If you are attempting to purchase anything from these people on line good luck! Contacted them to purchase a vehicle 24 hours ago took 4 hours to get confirmation of the vehicle then provided all informa people on line good luck! Contacted them to purchase a vehicle 24 hours ago took 4 hours to get confirmation of the vehicle then provided all information requested before they opened the next day in their formate on their links they provided called repeatedly to get status on purchase and then was told a local made an appointment to view the vehicle and they get first option for purchase 6 hours after they opened. They should have completed the sale to me by this point but because I was out of state the local lead was the priority and I could have second fiddle. It was not a credit or price issue as they never bothered to attempt to put a deal together in the six plus hours they had my information and I never attempted to haggle on the price. They just do not seem to want to sale out of state though it is a huge part of the advertising. So unless you are local good luck! More

⭐️⭐️⭐️⭐️⭐️ — Best Car Buying Experience Ever! I had an incredible experience buying my new Mercedes-Benz AMG EQE from Fletcher Jones. The entire team was outstanding from start to finish. A I had an incredible experience buying my new Mercedes-Benz AMG EQE from Fletcher Jones. The entire team was outstanding from start to finish. Alex (GSM) kept everything running smoothly. Chris (Sales Manager) was honest, sharp, and easy to work with. Doris (Finance Director) and Ahmad (Finance Manager) made the finance process fast, clear, and stress-free. Parker Powers, my sales consultant, was hands-down the best I’ve ever worked with — knowledgeable, professional, and genuinely focused on making everything perfect. Will in Parts even stepped in with top-notch service post-sale. This is what buying a luxury car should feel like. If you're in the market for a Mercedes, go to Fletcher Jones. You won’t regret it. More

Fletcher Jones Mercedes Benz is a terrific dealership! Artem, our sales rep, was absolutely outstanding. He was very professional and extremely knowledgeable about all of the cars sold there. We ordered o Artem, our sales rep, was absolutely outstanding. He was very professional and extremely knowledgeable about all of the cars sold there. We ordered our car and even though we had to wait a few months, it was well worth the wait. We got what we wanted and are delighted with it. The whole process - sales, order, purchase, technology briefing - was extremely well done! More

The Car buying experience is excellent, the service dept with Jolene is amazing and I have referred friends and family to this location, they are great. with Jolene is amazing and I have referred friends and family to this location, they are great. More

GLK350 Service Date (B7) dated 2. 18.2025. I really like John Cough of Service Department was very friendly and helpful and while waiting for my car I went to the store and my ride the 18.2025. I really like John Cough of Service Department was very friendly and helpful and while waiting for my car I went to the store and my ride the driver was very friendly back and forth. I did not wait too long and the services was done and I’m very happy and satisfied. Fletcher Jones Import team are the best !!! Thank you. More

The car buying experience at Fletcher Jone Imports was outstanding. I want to thank Winston Morgan is a very professional sales consultant. He went above and beyond delivering on my expectations. I hav outstanding. I want to thank Winston Morgan is a very professional sales consultant. He went above and beyond delivering on my expectations. I have been a Land Rover customer for over 15 years. Land Rover has a terrible service department. Because of Fletcher Jones great service department I am now buying a Mercedes. My wife has been a Mercedes owner for over 20 years. Her service advisor, Dennis Eich is the reason why I am now a proud Mercedes owner. More

Fletcher Jones is an exceptional dealership. This is the third MB I have bought from FJ. The sales personnel, reception, service and management staff are very personable and professional. They d This is the third MB I have bought from FJ. The sales personnel, reception, service and management staff are very personable and professional. They do all they can to make the entire process a pleasure. And I highly recommend sales person Sasha Johari. He inspires confidence in the process & makes sure you are satisfied with your choice of vehicle and all the steps and details of the purchase. Thank you FJ on Sahara! Dr Deborah More

Tyler Cloud was a wonderful salesmen. He is professional, personable, knowledgeable and accommodating. The whole experience was stress free. He is professional, personable, knowledgeable and accommodating. The whole experience was stress free. More

The service advisor, Dennis, was extremely unprofessional and challenging to deal with. Refused to adhere to warranty policy on tires and insisted on arguing with me and the Henderson dealership for over 20 and challenging to deal with. Refused to adhere to warranty policy on tires and insisted on arguing with me and the Henderson dealership for over 20 minutes. Insisted he needed to see the actual invoice before warranty my tire after 13 months . I have never come across someone so disrespectful at a dealership. More