
Fletcher Chrysler Dodge Jeep RAM
Franklin, IN
By Type
717 Reviews of Fletcher Chrysler Dodge Jeep RAM
I would like to thank the team at Fletcher’s for helping me get into my truck. I would like to say a special thanks to James and Jacob, for making the purchase happen and having everything in order when I a me get into my truck. I would like to say a special thanks to James and Jacob, for making the purchase happen and having everything in order when I arrived to pick up the truck. I will be recommending my family and friends to your store. Thank you again! More
This was the first positive car buying experience I have ever had!. James and Rich your simply AWSOME! Will definitely buy there again!-J.Barnes ever had!. James and Rich your simply AWSOME! Will definitely buy there again!-J.Barnes More
The entire process of buying my new Jeep Wrangler was completely hassle free. Everyone took great care during this pandemic to make sure we maintained our social distancing and that I walked away with th completely hassle free. Everyone took great care during this pandemic to make sure we maintained our social distancing and that I walked away with the automobile that I wanted. While doing my test drive, Megan had my trade in appraisal completed. She handed me off to James in the finance department and everything was completed in a couple of hours...from driving on to the lot to driving home in a new Jeep. Megan even had me walked through pairing my phone before I even thought about leaving. Thank you all so much! More
Fair, Direct, Reasonable Overall experience was as it should be; fair pricing, direct and no hidden fee's that I noticed. Overall, the trade-in price was fair. Overall experience was as it should be; fair pricing, direct and no hidden fee's that I noticed. Overall, the trade-in price was fair. More
Service My wife and I had our Chrysler Sebring Convertible worked on. When we took the vehicle in we knew of the top down issue. The part was ordered and pa My wife and I had our Chrysler Sebring Convertible worked on. When we took the vehicle in we knew of the top down issue. The part was ordered and paid for last October and we were told we would be contacted in January or February. We were never contacted. I contacted them at the end of the February and they parts manager said there was one part that we needed to fix the top issue but there was no name on it. He then scheduled our replacement and we were told we would have to pay labor but part was paid for. I received a call the second day it was in the shop and said now there was another issue, the top was not latching. It was latching before I took it to them and now it is not. That part would have to be replaced. The part was over $200 and 2 hours of labor. I am very dissatisfied. This is exactly why I try at all costs to avoid dealership repairs. You take a vehicle in and there ends up being something broken that wasn't that now needs fixed. I will not be a returning costumer. Be careful if you decide to take your vehicle to Fletcher Chrysler for repair. You will end up paying for repairs that were not repairs to begin with. More
Vehicle Search Successful because of Brad Kale My older vehicle needed to be replaced. I went to Fletcher Chrysler Dodge Jeep Ram and Brad greeted me. I had done several vehicle lot searches - I My older vehicle needed to be replaced. I went to Fletcher Chrysler Dodge Jeep Ram and Brad greeted me. I had done several vehicle lot searches - I went back to Fletcher. Because of the time he took to show me what I wished to see ~the listening ~and the patience, I also looked at a vehicle that my husband might be interested in. Called him. We negotiated - the sales and finance staff were involved with all of this and we went home with 2 vehicles. Brad was exceptional. Professional, courteous and very well versed on the vehicles we were looking for. He should get credit for 2 vehicles for end of Feb and the beginning of March. SS /LS More
Dick Giles is a awesome salesman took the extra mile to take care of my purchase and trade ins I would recommend him in your next vehicle purchase take care of my purchase and trade ins I would recommend him in your next vehicle purchase More
We found the entire team at Fletcher’s to be personable and great to work with! Will was very knowledgeable and was able to answer all of our questions. We will be back! and great to work with! Will was very knowledgeable and was able to answer all of our questions. We will be back! More
Sean Kale and the rest of the team did great! I never felt pressured. Everyone was VERY friendly and personable! It was an overall pleasant experience with a great team! felt pressured. Everyone was VERY friendly and personable! It was an overall pleasant experience with a great team! More
Great Experience Great selections and Great prices, Jason and Will worked fast to complete the deal and make me happy with my new Jeep Wrangler, Service team presented Great selections and Great prices, Jason and Will worked fast to complete the deal and make me happy with my new Jeep Wrangler, Service team presented me with a nicely cleaned Jeep More