Flemington BMW - Service Center

Superb service I have had excellent customer service at Flemington BMW over the past decade. I like the car reports that flag what is fine, what will need attention, I have had excellent customer service at Flemington BMW over the past decade. I like the car reports that flag what is fine, what will need attention, and what needs immediate attention - I don't worry about them fixing something that doesn't need it. Dana is polite, professional, and friendly as well. Even though I am moving out of state, I will bring my BMW back here for service when possible. More

Jim Hierl was great! Jim was great! He was always very helpful and accommodating, and not to mention he was very personal and relatable making any of my services very enjo Jim was great! He was always very helpful and accommodating, and not to mention he was very personal and relatable making any of my services very enjoyable! I would highly recommend him to any BMW driver! More

Awesome ALWAYS receive prompt, courteous, caring,professional service. High praise for Mr. Riccardi and especially my service representative Jim Hierl. He is ALWAYS receive prompt, courteous, caring,professional service. High praise for Mr. Riccardi and especially my service representative Jim Hierl. He is the VERY, VERY BEST. More

Quintessential Professional I have been using Jim Hierl as my Service Professional for over 8 years. Jim always goes above and beyond my client expectations. I highly recommend F I have been using Jim Hierl as my Service Professional for over 8 years. Jim always goes above and beyond my client expectations. I highly recommend Flemington BMW , Jim Hierl and the rest of the professional team of this award winning dealership! More

Easy, Effective, Efficient Entire staff was nice, friendly and helpful. Work was as advertised, timing was as advertised. Waiting area was pleasant and functional. No issues Entire staff was nice, friendly and helpful. Work was as advertised, timing was as advertised. Waiting area was pleasant and functional. No issues or concerns. I highly recommend this service center and patriculary Dana, my service advisor. TM More

Everything was great Service, loaner car, attitude, atmosphere, etc; ALL were great. Everything that you'd expect as a BMW owner. They're a lot more then just a blas Service, loaner car, attitude, atmosphere, etc; ALL were great. Everything that you'd expect as a BMW owner. They're a lot more then just a blast to drive ;-) More

Efficient, friendly staff The service is worth the long drive I know the job will get done. They needed to keep my car longer for extra parts and hadn't scheduled a loaner. Da The service is worth the long drive I know the job will get done. They needed to keep my car longer for extra parts and hadn't scheduled a loaner. Dana and Paula worked their magic and I was able to leave with a loaner without delay. Communication throughout the service is excellent and there is never sales pressure. I have the extended warranty and BMW has impressed me with the service care on this warranty every time. More

Excellent Dana is always there to help. She is on it and responsive. I always know what is going on. Thank you for your care and kindness in which you handle Dana is always there to help. She is on it and responsive. I always know what is going on. Thank you for your care and kindness in which you handle all aspects of service More

Former BMW employee Bmw should be proud to have Dana she exceeds her expectations . Everything has been awesome and I feel very welcome. And look forward to going back ev Bmw should be proud to have Dana she exceeds her expectations . Everything has been awesome and I feel very welcome. And look forward to going back even if it's just for a wash More

Above and Beyond Helpful Dana really took charge of my service repairs, including a Recall issue. She was more than helpful and exceeded her projected schedule on my service Dana really took charge of my service repairs, including a Recall issue. She was more than helpful and exceeded her projected schedule on my service repairs. That means I got my car back a day earlier than promised. She also was very detailed in her communications and updates with me. Dana also arranged for a driver to pick me up and bring me to the dealership. Thanks, Dana, for being so friendly and professional. More