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Flemington BMW - Service Center

Flemington, NJ

4.9
718 Reviews

718 Reviews of Flemington BMW - Service Center

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November 07, 2020

Dana listens to concerns and pays attention to details. The dealership has thus far always provided quality service for me and has honored my requests to protect the finish of my vehicle when working on it More

by AlV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Kiley, Dana Claxton Sabo
Nov 09, 2020 -

Flemington BMW responded

While we are working under new safety conditions, taking care of our customers is still our first priority. We are so glad to hear that our team did such a great job helping you.

November 03, 2020

I’ve been a customer of your service dept through three vehicles and despite the higher prices, the level of service is worth it. Jim is great. More

by Lwohl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 21, 2020

Very professional, knowledgeable about service requested and very efficient in managing my X3 service. Enjoyed using the new service review, approval, and status txt/email offering. Was very informative More

by Cary7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Oct 30, 2020 -

Flemington BMW responded

Cary - Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

October 20, 2020

Very efficient and was concerned BMW tech system on notification was working. That tells me she cares about the tools the company uses to be proactive with their client base, and keep them coming back More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Oct 30, 2020 -

Flemington BMW responded

John - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 17, 2020

Dana is always responsive and gives attention to details. Dana communicates at each step of the process so I never feel like I’m in the dark. She is great to work with! More

by Carrie G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agata Ewelina Grzebyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Claxton Sabo
Oct 20, 2020 -

Flemington BMW responded

Carrie - we are so glad that our team was able to take such good care of you.

October 15, 2020

Jim is always very helpful, friendly and knowledgeable - communicates any issues promptly. I am very happy with the service I get here - thanks to folks like Jim, I don’t mind driving far even though a ther More

by ravi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Flemington BMW responded

Ravi - We are so glad that Jim and our team make it worth the longer drive to service with us.

October 14, 2020

Great customer serviceVery professionals I like the way Great customer service Very professionals I like the way they handle the business.very honest people they will not try to sell you any thing you don More

by Atef Elyazgy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Oct 20, 2020 -

Flemington BMW responded

Atef - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 14, 2020

Love Jim and the services BMW offers. Jim has been my go to person with every BMW I’ve bought from Flemington BMW. Keep up the good work! More

by nanneym@mac.com
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Flemington BMW responded

Nanneym - Thank you so much for the positive feedback. We are so happy you enjoy working with Jim and our team.

October 09, 2020

Dana is Exceptional with her handling, scheduling and all customer service related tasks. Dana is always helpful and pleasant. Dana provides Exemplary knowledgable, customer service!! More

by Dave M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Claxton Sabo
Oct 13, 2020 -

Flemington BMW responded

Dave - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 09, 2020

Jim was very attentive and provided consistent messaging regarding the status of my vehicle. He is always pleasant and tries to have my service completed ASAP. More

by nervoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hierl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debra Lam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Flemington BMW responded

Nervoh - While we are working under new safety conditions, taking care of our customers is still our first priority. We are so glad to hear that our team did such a great job helping you.

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