Flemington BMW - Service Center

I’ve been a customer of your service dept through three vehicles and despite the higher prices, the level of service is worth it. Jim is great. vehicles and despite the higher prices, the level of service is worth it. Jim is great. More

Very professional, knowledgeable about service requested and very efficient in managing my X3 service. Enjoyed using the new service review, approval, and status txt/email offering. Was very informative and very efficient in managing my X3 service. Enjoyed using the new service review, approval, and status txt/email offering. Was very informative and efficient! More

Very efficient and was concerned BMW tech system on notification was working. That tells me she cares about the tools the company uses to be proactive with their client base, and keep them coming back notification was working. That tells me she cares about the tools the company uses to be proactive with their client base, and keep them coming back. More

Dana is always responsive and gives attention to details. Dana communicates at each step of the process so I never feel like I’m in the dark. She is great to work with! Dana communicates at each step of the process so I never feel like I’m in the dark. She is great to work with! More

Jim is always very helpful, friendly and knowledgeable - communicates any issues promptly. I am very happy with the service I get here - thanks to folks like Jim, I don’t mind driving far even though a ther communicates any issues promptly. I am very happy with the service I get here - thanks to folks like Jim, I don’t mind driving far even though a there is a close by dealer in Bridgewater More

Great customer serviceVery professionals I like the way Great customer service Very professionals I like the way they handle the business.very honest people they will not try to sell you any thing you don Great customer service Very professionals I like the way they handle the business.very honest people they will not try to sell you any thing you don’t need and t appreciate the car loner service that was very convenience and easy More

Love Jim and the services BMW offers. Jim has been my go to person with every BMW I’ve bought from Flemington BMW. Keep up the good work! to person with every BMW I’ve bought from Flemington BMW. Keep up the good work! More

Dana is Exceptional with her handling, scheduling and all customer service related tasks. Dana is always helpful and pleasant. Dana provides Exemplary knowledgable, customer service!! customer service related tasks. Dana is always helpful and pleasant. Dana provides Exemplary knowledgable, customer service!! More

Jim was very attentive and provided consistent messaging regarding the status of my vehicle. He is always pleasant and tries to have my service completed ASAP. regarding the status of my vehicle. He is always pleasant and tries to have my service completed ASAP. More

Very disappointed in the dealership. Car went for service and had to replace a piece that fell off... what piece should fall off a 65000 car. I had to pay for it no problem but they kept the car a week and and had to replace a piece that fell off... what piece should fall off a 65000 car. I had to pay for it no problem but they kept the car a week and when I came home and looked the tow hook cover is a different white. I called 3 different times. No return call. When I called the second time and explained what the issue was the woman simply said I don’t know if there is anything we can do about that. Let me give you a clue fix it!!! Will never recommend this dealer and will be looking at another make vehicle. Do not go to Flemington BMW they are nice until you leave with the car then they could care less. Poor customer service!!! Gave a star because I had to. Dana my advisor was off the day the car got dropped so I don’t blame her but the other woman was rude. They finally called to tell me my new price was in the mail. How unprofessional. More