Flemington BMW - Service Center

Excellent service, professional, good communication, now sending narrated videos of technician explaining service of your vehicle. Highly recommend! sending narrated videos of technician explaining service of your vehicle. Highly recommend! More

Laura created an excellent service experience. She is very professional and courteous, keeping me well informed on the progress of my car. She is very professional and courteous, keeping me well informed on the progress of my car. More

Laura was a great service advisor! She kept me updated throughout my service and even forwarded photos and videos of the vehicle being repaired. She was very responsive to emails, phon She kept me updated throughout my service and even forwarded photos and videos of the vehicle being repaired. She was very responsive to emails, phone calls, and texts. Her communication skills were excellent and made all the difference! More

Laura Varga in service at Flemington BMW was excellent, she was very professional and polite to speak with, She had my car repaired quicker than I expected! she was very professional and polite to speak with, She had my car repaired quicker than I expected! More

My experiences with Flemington BMW are always positive. The staff are kind and welcoming, making it their job to get to know you. Flemington BMW’s quality of service is truly a step above. The staff are kind and welcoming, making it their job to get to know you. Flemington BMW’s quality of service is truly a step above. More

Trini was courteous and knowledgeable about BMW products and features. We are from out of state and did not buy my BMW from Flemington BMW and I was still treated like I am their client. I planned to have m and features. We are from out of state and did not buy my BMW from Flemington BMW and I was still treated like I am their client. I planned to have my BMW serviced there in future. More

Laura did and excellent job! ! A++. She ensured my car was repaired on a timely basis and kept me in the loop during the entire process. Truly an expert in customer service. Tha ! A++. She ensured my car was repaired on a timely basis and kept me in the loop during the entire process. Truly an expert in customer service. Thanks Laura. More

Laura was efficient, courteous, friendly and caring! Responded quickly to texts. Great customer service sense. She’s got that « it » factor. Responded quickly to texts. Great customer service sense. She’s got that « it » factor. More

She was very easy going and down to earth. Also very easy to talk to with about my concerns and kept me up to date with what was going on with my vehicle. Definitely would recommend!!! to talk to with about my concerns and kept me up to date with what was going on with my vehicle. Definitely would recommend!!! More

I don't typically write reviews, but my experience with Ms Lam this morning left me angry. There was a disagreement on the timing of my service. I misinterpreted an email from BMW saying my car was due for Ms Lam this morning left me angry. There was a disagreement on the timing of my service. I misinterpreted an email from BMW saying my car was due for service, my mistake. BUT, the attitude and total absence of empathy was deafening. More