Flemington BMW - Service Center

The entire service team was very helpful and courteous in their response to my request. They even offered a valet ride for me to my other appointments near the dealership. their response to my request. They even offered a valet ride for me to my other appointments near the dealership. More

Very attentive to customer needs and concerns. Explains what is being done to the car. I like the video that each technician records to show the condition of the car. Explains what is being done to the car. I like the video that each technician records to show the condition of the car. More

Debra was very helpful and proactively managed to get me loaner car as the car would not be reading while waiting loaner car as the car would not be reading while waiting More

Professional and thorough. Fair minded with great people in their service department. Thank you for a great job. Fair minded with great people in their service department. Thank you for a great job. More

The service was completed on a reasonable time. The work was clean and the people were courteous. The work was clean and the people were courteous. More

Customer Service has always been wonderful making this location my favorite. However, this dealership has a new policy for courtesy cars while vehicle is being serviced there & it’s not common practice th location my favorite. However, this dealership has a new policy for courtesy cars while vehicle is being serviced there & it’s not common practice therefore it’s time to find new location for servicing my vehicle. More

I found LAURA VARGA to be the consummate service professional who has demonstrated outstanding interpersonal skills and BMW maintenance knowledge throughout our dealings.  Laura is an excellent list professional who has demonstrated outstanding interpersonal skills and BMW maintenance knowledge throughout our dealings.  Laura is an excellent listener and works effectively with clients and BMW staff to ensure timely service completion.  I thoroughly appreciate working with Laura as she has repeatedly demonstrated her commitment to resolving any questions, issues, and is particularly prompt with any follow-up communications.  She does so in a personal and friendly manner and I appreciate her high order of technical knowledge.  I have every confidence that communications with mechanics will occur in detail and will ensure necessary outcomes.  Outstanding and very professional!  Excellent attitude!  Extremely Well Done! More

Laura was super communicative and helpful. The entire process was so smooth - I came here because my local dealership was so unprofessional... this location is 30 minutes further away and so w The entire process was so smooth - I came here because my local dealership was so unprofessional... this location is 30 minutes further away and so worth the extra drive. More

This Service Department, from the reception desk to our service advisor Jim to the valet at checkout, consistently exceeds our expectations. 5 out of 5 stars all the way! service advisor Jim to the valet at checkout, consistently exceeds our expectations. 5 out of 5 stars all the way! More