Flemington BMW

Great Customer Experience at Flemington BMW The entire experience of shopping for and purchasing a car at Flemington BMW was transparent and accommodating. I was in the market for leasing a BMW The entire experience of shopping for and purchasing a car at Flemington BMW was transparent and accommodating. I was in the market for leasing a BMW X3 and traveled 50 miles to Flemington BMW based on its reputation, and I was not disappointed. My client advisor was Scott Smith, who is both knowledgeable and pleasant to work with. Scott led me on a test-drive, which was rather strategically planned to feature winding back-roads ideal for putting the car into "Sport" mode. Following the test-drive, Scott worked with me to understand which features and options I desired in an X3, located one matching my specs at the dealership, asked me my target pricing (down payment + monthly payment) and had finance run the numbers. Scott returned to present me with a monthly figure that was a mere $0.18 away from my desired price -- it was simply wonderful to receive a very competitive deal without having to painfully negotiate on pricing. I put down a security deposit with plans to finalize the deal and pick up the car later in the week. Since I am from out of town, Scott arranged for me to be picked up at a train station 45ish minutes from Flemington, where I was met by Norm, a charming man who chauffeured me to the dealership in a 3-series GT. We enjoyed a nice conversation for the duration of the ride, and then upon arriving at the dealership, Scott had my X3 ready, walked me through some of its key features, helped me sync my phone via BlueTooth, pre-set my radio stations, and showed me a few complimentary add-ons (e.g., 2nd USB outlet in the lighter, USB cable for my iPod connection, etc.). We then finalized our paperwork, and I met with the business manager (Becky) to review dealership-recommended insurance add-ons, on all of which Scott had already briefed me and a number of which I decided to politely decline. My only disappointment in the entire process was that completing the paperwork for the X3 and meeting with the business manager lasted about 2 hours. If there is any way to make that final step in the shopping/buying experience more efficient, that would be welcome. Alas, that is only a minor negative in an overwhelmingly positive overall experience. More

Working with Byron and Scott was a pleasure as well as fun. They were very patient with us, alowed plenty of time for test drives as well as questions. Price offer was fair and square. We'll be back. fun. They were very patient with us, alowed plenty of time for test drives as well as questions. Price offer was fair and square. We'll be back. More

My car was totaled and I was shopping for a replacement when I sent an email inquiry to Flemington BMW. In minutes Noha sent me a response and we discussed what I was looking for. Shortly thereafter I was when I sent an email inquiry to Flemington BMW. In minutes Noha sent me a response and we discussed what I was looking for. Shortly thereafter I was at the dealership with Noha and Scott Smith looking at cars. With the Assistance if Vince Dillion, I am driving a beautiful 4 Series at a great lease price! More

Good experience overall I went to the dealership expecting to test drive the car, and ended up walking out with it. The sales staff (J.R, and Vince) stayed until closing and I went to the dealership expecting to test drive the car, and ended up walking out with it. The sales staff (J.R, and Vince) stayed until closing and were able to answer all the questions required as well as finding me a good price considering the car just came out. The next day, Jan was able to get the financial details worked out and assist with the insurance company and was very patient through the whole process. Flemington is the place to go to buy your car, they take care of their customers and the free car washes don't hurt! More

Tom Terrill- A+ I just recently purchased my certified preowned BMW from Tom Terrill. The whole car buying experience was a pleasure. I would recommend to anyone look I just recently purchased my certified preowned BMW from Tom Terrill. The whole car buying experience was a pleasure. I would recommend to anyone looking to purchase a BMW to go in and see him. More

Excellent service! You do not feel you are dealing with a sales person, more like an advisor! My first BMW and probably not the last one!!! a sales person, more like an advisor! My first BMW and probably not the last one!!! More

Superior Customer Service Unmatched I just picked up my third car I've purchased at Flemington BMW. I am a loyal, returning customer for one simple reason. Stellar customer service unlik I just picked up my third car I've purchased at Flemington BMW. I am a loyal, returning customer for one simple reason. Stellar customer service unlike any other dealership. I can't say enough good things about Ed Kiley, New Vehicle Sales Manager. Ed goes above and beyond for his clients and is an absolute pleasure to deal with. Along with Ed, Client Advisor Bill Hinton made my experience very easy and pleasurable. He took his time reviewing everything with me, ensuring that I was happy and comfortable with the car, before taking it home. John Cavanaugh, Used Car Sales Manager, is an added asset to the dealership as well. His friendly, accommodating demeanor made all the difference in my experience. If you're looking for a fantastic deal on a fantastic car combined with fantastic customer service, look no further than Flemington BMW. You won't be disappointed, and you too will become a loyal, returning customer. More

My issues and concerns were quickly addressed and solved to my satisfaction. I appreciate Bryon's personal attention to this matter. Good job, thank you. to my satisfaction. I appreciate Bryon's personal attention to this matter. Good job, thank you. More

We walked in to the dealership with the intention of looking at a pre-owned vehicle, but we fell in love with the 2014 X5 on the showroom floor. JR spent a great deal of time with us going over the var looking at a pre-owned vehicle, but we fell in love with the 2014 X5 on the showroom floor. JR spent a great deal of time with us going over the various vehicles that would fit the description of what we were looking for. In the end he made it clear to us that the best decision for us what to lease a new X5. He was friendly, patient and knowledgeable. He answered all of our questions. All of the other people at the dealership were friendly and knowledgeable as well. More

Very informative. Complete satisfaction with filling me in on all options for buying, leasing, and buyouts. Plenty of stock allowing us to pick the car we wanted and in the end stay with this dealer. Appre in on all options for buying, leasing, and buyouts. Plenty of stock allowing us to pick the car we wanted and in the end stay with this dealer. Appreciated the time spent going over all the car features and iDrive system. More