Flemington BMW

I wanted to take the time to write a review about my recent experience with Flemington BMW. Byron and his team are unbelievable. I was referred by a good friend of mine to talk to Byron about my new ca recent experience with Flemington BMW. Byron and his team are unbelievable. I was referred by a good friend of mine to talk to Byron about my new car because of his experience with him and his team. Even though this dealership was 1.5 hrs away and I had a local BMW dealer 2 miles down the road from my house. I had the pleasure of working with Jan Michael Blakley throughout my new car process. From our initial conversation, to the day that I accepted delivery of my new car, this by far was the best experience I have ever had with a dealership. He listened to what I was looking for, provided insights, opinions, and suggestions on how we could get this done. It was never about him selling me a car, it was about how he can help me into what I wanted, at the best price, in a time frame that I was looking for. He was never pushy, he was responsive to any question I had, and if he didn't know he found out or figured a way to make it happen. Like I said, I live 1.5hrs away from the dealership and because of my hectic schedule, it was very difficult for me to get down to the dealership to fill out the paperwork and take delivery of the vehicle. Jan Michael personally went out of his way to organize delivery of my new car to my house himself on a Saturday. I am in sales, and this is what separates the good from the great. Listening to your customers needs, follow through, professionalism, and superb customer service. Jan Michael exemplified all of these traits. And I can't thank Flemington BMW enough for my experience. No question when my car is up in 3 years, I will certainly be getting another car from Byron and his team. I also will be referring anyone who is looking for a new car to them as well. I hope this review can speak to what a wonderfully run dealership Flemington BMW is. Call and ask for Jan MIchael Blakley. More

I purchased a BMW in January 2013 and Bill Hinton was the sales representative. It was, hands-down, the best car buying experience. No pressure and a very professional and open exchange during the entire p sales representative. It was, hands-down, the best car buying experience. No pressure and a very professional and open exchange during the entire process from the initial vehicle test drive, through evaluation of lease vs. buy options, selection of features and making the final choice. I highly recommend this dealership, Bill in particular and the BMW brand overall. I still smile every time I drive this vehicle. It is a great driving experience. More

Michael possesses outstanding knowledge and dedication to the brand. Genuinely was a pleasure to work with him and the dealership. I have a dealership closer to me, but decided to buy from Flemington b the brand. Genuinely was a pleasure to work with him and the dealership. I have a dealership closer to me, but decided to buy from Flemington because I feel I'm treated like a valued customer. Will definitely recommend. More

Excellent and no pressure service at Flemington BMW. Bill Hinton did not rush me at all and let me drive several different models before i decided which one to buy. He spelled out all the options and ran num Hinton did not rush me at all and let me drive several different models before i decided which one to buy. He spelled out all the options and ran numbers for me on more than one model. Never once was he in a hurry or trying to talk me into anything. Tom Terrill spent a considerable amount of time showing me the features of the car after the deal to buy was made. He answered all of my questions and was very knowledgeable about the car, and just a very nice guy. More

I have three BMWs that I service with Flemington BMW simply because they are unmatched in customer service. I exclusively use Jim Hierl for any servicing needs because he is accessible, knowledgable, fa simply because they are unmatched in customer service. I exclusively use Jim Hierl for any servicing needs because he is accessible, knowledgable, fair and always willing to go the extra mile to do the job exceptionally well. More

Thank you Michael and Howard for everything. You both are very professional and take pride in your work and the company you work for. I absolutely love my BMW 330ci. Michelle Hofmann, RN are very professional and take pride in your work and the company you work for. I absolutely love my BMW 330ci. Michelle Hofmann, RN More

Flemington BMW has without fail responded to my questions and requests and provided the advice and service I've needed. I trust the Customer Service Advisors (I've worked most with Jim Hierle) and rely on th and requests and provided the advice and service I've needed. I trust the Customer Service Advisors (I've worked most with Jim Hierle) and rely on them to advise me honestly. Flemington BMW is always a clean and comfortable place to wait if you don't need a loaner. Whenever I am there for service, the Client Advisor (car salesperson) I have worked with exclusively (Gerry Vaughan) always makes a point of coming over to say Hi and ask if there's anything he can do for me. I will buy from Gerry again. More

I bought my first car when I was 12 years old. My experience with buying cars is long and has involved 24 vehicles from both private owners and dealers. I knew exactly what I wanted when I visited Fl experience with buying cars is long and has involved 24 vehicles from both private owners and dealers. I knew exactly what I wanted when I visited Flemington BMW for the first time in February. I expected a typical, canned, cookie-cutter experience and wasn't looking forward to it. From the moment Tom greeted me, it became a friendly and professional relationship resulting in my getting exactly what I wanted and, more importantly, how I wanted to get it. Tom was sensitive to my style, straight up and to the point with all fairness involved. The remainder of the experience through Steve and Byron was consistent with the atmosphere that Tom created. I have recommended Flemington BMW to no less than a dozen discerning car owners since and will continue to do so. Thank you. More

After having been in a car accident where my vehicle was totalled, I needed a new car. I wanted something safe, reliable and a good value for the money. My husband and I visited several other dealerships, totalled, I needed a new car. I wanted something safe, reliable and a good value for the money. My husband and I visited several other dealerships, but when we got to Flemington BMW, we were blown away by their customer service, variety of certified pre-owned inventory and knowledge of our sales person, Aubry Kiley Garson. We decided on a BMW X5 and love it! Aubry made the entire experience quick and stress free. I would recommend both Flemington BMW and Aubry without question. More

Tom was by far the best car salesman I have ever worked with. At BMW the salesman are called "Client Advisors" which I thought was just a fancy way to say salesman but Tom takes the title very seriously. T with. At BMW the salesman are called "Client Advisors" which I thought was just a fancy way to say salesman but Tom takes the title very seriously. Tom was incredibly knowledgeable about the product and the process and was always there when I had a question whether in person on the phone or through email. I worked with him for over six months before I decided to order my car from the factory and he never once pressured me into a sale, he simply gave me all the information I needed to help me make my purchase. When I ordered the car, Tom called me every week to let me know the cars status. HE EVEN CALLED ME WHILST ON HIS VACATION!!! Unfortunately, after a few months my economic situation changed and I was forced to sell the car. Tom even helped me through that process, even though there would be no commission or financial benefit to him or his dealership. Tom is truly one of the most genuine and honest person I have ever met in my entire life. He truly cares about the customer and making them happy with their decisions. He was even there to help me after already buying the car as well. I would recommend Tom to everyone I know and if it were possible I would buy ever car I will ever own from Tom. Could not be happier. If you want to buy a BMW, you HAVE to buy it from Tom. More