Flemington BMW

Superlative attention! I have been a BMW brand-loyalist for many years, and just leased my first vehicle from Flemington. All I can say is that the entire experience was pl I have been a BMW brand-loyalist for many years, and just leased my first vehicle from Flemington. All I can say is that the entire experience was pleasant, painless and easy ... thanks entirely to the stellar sales team, particularly Dave Santos and Mike Smeraglia. They could not have been more professional. I would recommend them in a heartbeat to anyone looking to purchase or lease a BMW. Dave's courteous and knowledgeable attention to detail make all other car salesmen pale in comparison. In addition, the entire staff, from service to finance to leasing departments, are equally wonderful to deal with. Thanks for my easiest automobile transition yet! More

Great Experience This is the third car I have leased from the Flemington BMW. I keep coming back because my salesman, Michael O'Connor, is always helpful, informative This is the third car I have leased from the Flemington BMW. I keep coming back because my salesman, Michael O'Connor, is always helpful, informative, extremely knowledgable, and a pleasure to work with. The entire dealership goes out of their way to be helpful and make the purchase a pain free process. Futhermore, the sevice department is excellent and I especially appreciate Norm who picks up my car and leaves a loner when I need service. I highly recommend Flemington BMW and Mike O'Connor. More

Flemington BMW Excellent service from the entire staff, especially Tom Terrill, no pressure a very comfortable experience. Tom communicated with me regularly about Excellent service from the entire staff, especially Tom Terrill, no pressure a very comfortable experience. Tom communicated with me regularly about the status of my order. He is an excellent client advisor and was a pleasure to work with. More

Great experience from beginning to end! This is my second time at Flemington BMW and both experiences were good. Tom Terrill, my client advisor, could not have been more accommodating and he This is my second time at Flemington BMW and both experiences were good. Tom Terrill, my client advisor, could not have been more accommodating and helpful. Dealership experiences can be horrible, but with Tom it was solid, professional, and supportive all the way through. I never felt any pressure and I never felt rushed. I'd recommend the dealership and especially Tom to anyone! More

Above and beyond helpful! This is my second time dealing with Flemington BMW on the sales end (long time service customer though). I bought my previous car, an X3 in 2010--cert This is my second time dealing with Flemington BMW on the sales end (long time service customer though). I bought my previous car, an X3 in 2010--certified pre-owned, and was back because I thought a bigger car for my growing family was in order. Obviously cost was an issue, as well as models since I didn't really want a bigger car. Byron worked with me on cost, got a non-leaser to admit that maybe this was a better option (he went over everything from my mileage to my purchase history over the last 10 years) and more importantly suggesting a model that I never thought I would look at--the 3.28 GT--how could this be bigger? He told me to just borrow it for a couple of days, throw in the car seats, run errands, and see if he was right. Can I tell you how it blew me away that I was able to "try on" the car? Well, it worked, because of course he was right. Even better? I felt like I was leaving the ol' mom car behind and (to quote Will Smith in MIB) get into a "new hottie." From that point on he introduced me to Noha, who I cannot say enough about-- my job has pretty strict hours and the inability to leave during the day for breaks, lunch etc. and she made the whole process so easy by emailing me documents, setting up accounts (BMW Assist, BMW Connect), contacting my insurance, letting me just take care of just about everything via computer so when I came in to "seal the deal" we were ready to go. She was so thorough going over all the features and setting most of them up for me so the car was already "me" when I got there. Anytime I had questions, she gave me her cell, told me to text anytime--I was blown away at how helpful she truly was during the whole process. I was transitioning from a 2007 to a 2015, so there have been a lot of advancements, and she was very patient in going over iDrive, etc. (I felt like my dad with a new computer and I told her so). The whole time I never felt pressured, they worked with my budget, never pushed me to do something over my head, and overall--could not have made this experience any easier. HIGHLY recommend to anyone looking into a pleasant car buying/leasing experience. More

Hassle free buying experience This is the second time I have purchased a car here both were pre-owned or certified. Although my previous salesman had left Dave Santos filled in as This is the second time I have purchased a car here both were pre-owned or certified. Although my previous salesman had left Dave Santos filled in as if he was an old friend. We entertained different models but settled on 328 GT of which they had a number of program cars that perfectly fit the bill. Even though we got there late in the afternoon Dave was able to facilitate the sale and even helped detail the car as I was doing paperwork so we could bring it home that nite, my daughter was thrilled. I would send any of my family and friends here More

A Wow Experience!! In the past, buying a car was either a painful negotiation game or a comical encounter with a fast talking, high pressure salesperson. However, Greg E In the past, buying a car was either a painful negotiation game or a comical encounter with a fast talking, high pressure salesperson. However, Greg Eckert's highly professional, extremely knowledgeable, friendly and courteous approach made our experience with Flemington BMW a pleasant one. After listening to our concerns and needs, he lead us to the car that we purchased after one convincing test drive. Greg explained and demonstrated the numerous features and options of the car and showed genuine concern for our understanding. We are very appreciative and pleased with Greg's no nonsense, respectful and congenial sales style and will highly recommend him to others. Overall, our experience has been a WOW! More

Wonderful Service I worked with Ralph via email and at showroom with Chris Leahy. Was completely satisfied with there patience and dedication. They went above and beyon I worked with Ralph via email and at showroom with Chris Leahy. Was completely satisfied with there patience and dedication. They went above and beyond in helping me test drive and guide me with the paperwork with utmost east..Thanks More

Stellar service from the pre-sale through post-delivery Was absolutely thrilled with the level of customer service I received from the moment I walked into the dealership through taking ownership of my new Was absolutely thrilled with the level of customer service I received from the moment I walked into the dealership through taking ownership of my new car. More

No Pressure Great sales service. No gimmicks. Tom worked with me for an affordable deal within my budget. No pressure. Very knowledgable about the car he was sell Great sales service. No gimmicks. Tom worked with me for an affordable deal within my budget. No pressure. Very knowledgable about the car he was selling. Found a car that fit my requirements. Went in one day and came back the next to pick up the car! More