Flemington BMW

Above and beyond helpful! This is my second time dealing with Flemington BMW on the sales end (long time service customer though). I bought my previous car, an X3 in 2010--cert This is my second time dealing with Flemington BMW on the sales end (long time service customer though). I bought my previous car, an X3 in 2010--certified pre-owned, and was back because I thought a bigger car for my growing family was in order. Obviously cost was an issue, as well as models since I didn't really want a bigger car. Byron worked with me on cost, got a non-leaser to admit that maybe this was a better option (he went over everything from my mileage to my purchase history over the last 10 years) and more importantly suggesting a model that I never thought I would look at--the 3.28 GT--how could this be bigger? He told me to just borrow it for a couple of days, throw in the car seats, run errands, and see if he was right. Can I tell you how it blew me away that I was able to "try on" the car? Well, it worked, because of course he was right. Even better? I felt like I was leaving the ol' mom car behind and (to quote Will Smith in MIB) get into a "new hottie." From that point on he introduced me to Noha, who I cannot say enough about-- my job has pretty strict hours and the inability to leave during the day for breaks, lunch etc. and she made the whole process so easy by emailing me documents, setting up accounts (BMW Assist, BMW Connect), contacting my insurance, letting me just take care of just about everything via computer so when I came in to "seal the deal" we were ready to go. She was so thorough going over all the features and setting most of them up for me so the car was already "me" when I got there. Anytime I had questions, she gave me her cell, told me to text anytime--I was blown away at how helpful she truly was during the whole process. I was transitioning from a 2007 to a 2015, so there have been a lot of advancements, and she was very patient in going over iDrive, etc. (I felt like my dad with a new computer and I told her so). The whole time I never felt pressured, they worked with my budget, never pushed me to do something over my head, and overall--could not have made this experience any easier. HIGHLY recommend to anyone looking into a pleasant car buying/leasing experience. More

Hassle free buying experience This is the second time I have purchased a car here both were pre-owned or certified. Although my previous salesman had left Dave Santos filled in as This is the second time I have purchased a car here both were pre-owned or certified. Although my previous salesman had left Dave Santos filled in as if he was an old friend. We entertained different models but settled on 328 GT of which they had a number of program cars that perfectly fit the bill. Even though we got there late in the afternoon Dave was able to facilitate the sale and even helped detail the car as I was doing paperwork so we could bring it home that nite, my daughter was thrilled. I would send any of my family and friends here More

A Wow Experience!! In the past, buying a car was either a painful negotiation game or a comical encounter with a fast talking, high pressure salesperson. However, Greg E In the past, buying a car was either a painful negotiation game or a comical encounter with a fast talking, high pressure salesperson. However, Greg Eckert's highly professional, extremely knowledgeable, friendly and courteous approach made our experience with Flemington BMW a pleasant one. After listening to our concerns and needs, he lead us to the car that we purchased after one convincing test drive. Greg explained and demonstrated the numerous features and options of the car and showed genuine concern for our understanding. We are very appreciative and pleased with Greg's no nonsense, respectful and congenial sales style and will highly recommend him to others. Overall, our experience has been a WOW! More

Wonderful Service I worked with Ralph via email and at showroom with Chris Leahy. Was completely satisfied with there patience and dedication. They went above and beyon I worked with Ralph via email and at showroom with Chris Leahy. Was completely satisfied with there patience and dedication. They went above and beyond in helping me test drive and guide me with the paperwork with utmost east..Thanks More

Stellar service from the pre-sale through post-delivery Was absolutely thrilled with the level of customer service I received from the moment I walked into the dealership through taking ownership of my new Was absolutely thrilled with the level of customer service I received from the moment I walked into the dealership through taking ownership of my new car. More

No Pressure Great sales service. No gimmicks. Tom worked with me for an affordable deal within my budget. No pressure. Very knowledgable about the car he was sell Great sales service. No gimmicks. Tom worked with me for an affordable deal within my budget. No pressure. Very knowledgable about the car he was selling. Found a car that fit my requirements. Went in one day and came back the next to pick up the car! More

An Enthiastic 30 Year Plus Customer As the President & CEO of a "high touch" boutique wealth management company, I continue to be amazed at the on-going terrific service and follow-up of As the President & CEO of a "high touch" boutique wealth management company, I continue to be amazed at the on-going terrific service and follow-up of Flemington BMW and indeed all of their associated dealerships. Greg Eckert, my sales consultant, certainly is the epitome of this terrific service for Flemington BMW. He cheerfully assisted me with my latest BMW lease. He could not have made the process of selecting, purchasing and delivering my car to my more pleasant. Super work...again! BTW, I bought my first car from Ed Kiley, the president of Flemington BMW more than 30 years ago. Thanks for the caring Ed. More

Repeat customer I recently purchased my second BMW from this dealership. Their customer-focused service, attention to detail and overall approach continues to make t I recently purchased my second BMW from this dealership. Their customer-focused service, attention to detail and overall approach continues to make them the best dealership I've been to! More

JUST WONDERFUL!! I initiated my inquiry online and I called Ralph DelGaudio, from their (internet sales) department right away. He answered my questions patiently and I initiated my inquiry online and I called Ralph DelGaudio, from their (internet sales) department right away. He answered my questions patiently and gave me all of the possible options that would accommodate my budget. His follow up was outstanding!! The best part was that he allowed me time to make my decision. He respected my time and did everything he could to find the car for me. From there he introduced me to Noha Amin, in (sales) who was far and away the most pleasant sales associates I have ever worked with. Not only was she responsive and no-pressure, she went out of her way to make my experience easy!!! She provided an overview of the differences in both models and levels within the models to help with my decision. Ralph and Amina are the dream team at BWM!! Just simple I initiated my inquiry online and I called Ralph DelGaudio, from their (internet sales) department right away. He answered my questions patiently and gave me all of the possible options that would accommodate my budget. His follow up was outstanding!! The best part was that he allowed me time to make my decision. He respected my time and did everything he could to find the car for me. From there he introduced me to Noha Amin, in (sales) who was far and away the most pleasant sales associates I have ever worked with. Not only was she responsive and no-pressure, she went out of her way to make my experience easy!!! She provided an overview of the differences in both models and levels within the models to help with my decision. Ralph and Amina are the dream team at BWM! Just fantastic experience working them! More

Excellent experience I had a fantastic experience with Greg Eckert. He was very knowledgeable and provided a no pressure environment. He had the car all ready for the te I had a fantastic experience with Greg Eckert. He was very knowledgeable and provided a no pressure environment. He had the car all ready for the test drive and explained the whole process of the sale once we came to a price agreement. He had a very open book policy and at no time did I feel they were hiding any info till the last minute. I would highly endorse Greg and the dealership. More