Flemington BMW

Easy and Pleasant Trade Up I called Friday to inquire about two Pre-Owned X1's that I saw online. First, let me say that the online descriptions and pictures were very detailed I called Friday to inquire about two Pre-Owned X1's that I saw online. First, let me say that the online descriptions and pictures were very detailed and accurate. When I spoke to Bill Hinton, he informed me that one of the vehicles was already sold, but the other was available. As it was late on Friday, he couldn't give me a complete estimate on my trade. When I called back Saturday morning, Bill told me that someone else was looking at the car. I asked him if he could hold it for me until I got there (I live an hour away.) He put a courtesy "sold" on the car. Within three hours of my arrival, we completed the transaction and I left the dealership a very happy customer. Bill and Rebecca Kosar (the Business Manager) were very professional, knowledgeable and engaging. They know how to deliver great customer service and understand the importance of build relationships with their customers. If you are in the market for a BMW, Flemington is a great choice. More

Our experience My husband and I went to Flemington BMW to look at the new 3 series automobiles. It was there we were introduced to sales associate, Scott Smith. As m My husband and I went to Flemington BMW to look at the new 3 series automobiles. It was there we were introduced to sales associate, Scott Smith. As most will agree, deciding on a vehicle can be a stress-worthy experience but Scott made the buying process quite pleasurable. He listened intently to our needs and was able to locate a vehicle that suited us. Scott spent many hours with us and throughout the buying process, we were never made to feel rushed or pressured. Our phone calls made to Scott were always returned promptly which coincides with his organization and attention to every detail. If this wasn't all enough, Scott has a great sense of humor! His joke telling and wittiness kept us in very high spirits. When the need arises for my husband and I to purchase another vehicle in the future, we have no doubt we would request Scott Smith! He is truly a wonderful asset to Flemington BMW and we felt very fortunate to have him as our sales associate! More

GB's BMW We have just taken delivery of our 8th car from them. Always helpful, always informative, polite, accurate and just providing an excellent buying expe We have just taken delivery of our 8th car from them. Always helpful, always informative, polite, accurate and just providing an excellent buying experience. Also, when there's a question that arises, there is always a prompt response no matter what the question. In addition, they always know the complexity of these cars inside out so that you can easily seek answers to the simple questions like " How do I…..?". I will also add that the service function is the best I have ever experienced from any car dealer anywhere - the guys there know us and treat us with a tremendous personal touch. Nothing is too much for them to do. More

Tom Terrill did a great job! He was able to coordinate while I was out of town and arrange delivery on the vehicle when I returned. while I was out of town and arrange delivery on the vehicle when I returned. More

Scott Smith was my sales agent and he was terrific. This was first BMW and I was a bit hesitant but Scott answered every question I had. There was absolutely no pressure and he was very accommodating, even was first BMW and I was a bit hesitant but Scott answered every question I had. There was absolutely no pressure and he was very accommodating, even coming in on short notice to fit my schedule. When my son wanted to take a test drive Scott came in on his night off, which was greatly appreciated. He was an excellent ambassador for BMW and the dealership. Since the sale he's called me to see if I had questions about the car - there is much to learn. I would happily recommend Scott and Flemington BMW to anyone. More

Urgent need This is our first BMW. We were thinking between Mercedes 350 E or BMW 5 series. Scott gave us complete understanding and difference between them.He as This is our first BMW. We were thinking between Mercedes 350 E or BMW 5 series. Scott gave us complete understanding and difference between them.He asked us what we are looking for like color and options etc. He did search from data base and found two cars but one which was available was on route. There was immediate need and he worked hard getting this car and delivered to us within few hours after arrival. He worked with us late on his off day ( cancelled dinner with his wife) and worked over and above to satisfy our urgency. He explained calmly all features of the car at 9:30 PM He finally delivered on his words a ultimate Machine to us. We are enjoying it now. More

Photographer Great service I search for the vehicle on line fund it at Flemington BMW talked to Mr Smith he is a big help and a great gentleman I bought the ca Great service I search for the vehicle on line fund it at Flemington BMW talked to Mr Smith he is a big help and a great gentleman I bought the car and ism so happy with it same as if I have seen the car before I buy it Thank you Mr Smith More

Working with Byron and Scott was a pleasure as well as fun. They were very patient with us, alowed plenty of time for test drives as well as questions. Price offer was fair and square. We'll be back. fun. They were very patient with us, alowed plenty of time for test drives as well as questions. Price offer was fair and square. We'll be back. More

This is the fourth BMW we have leased/purchased with the wonderful assistance of Scott Smith. Scott is a pleasure to work with -- makes himself available whenever you need him. Thanks again Scott! wonderful assistance of Scott Smith. Scott is a pleasure to work with -- makes himself available whenever you need him. Thanks again Scott! More

Overall I had a great experience at Flemington BMW. All of the paperwork was prepared in advance - I just had to sign! Everyone was very friendly and knowledgeable. Not to mention they still gave me a gr of the paperwork was prepared in advance - I just had to sign! Everyone was very friendly and knowledgeable. Not to mention they still gave me a great deal. Make sure you consider them when getting your BMW More