Flemington BMW

This dealership clearly takes care of its customers. I have found the employees to be courteous and professional. I have found the employees to be courteous and professional. More

Laura is attentive, cheerful and informative, makes realistic predictions about how long it will take to service my car, and followed up immediately with her offer to have a fellow employee who is the realistic predictions about how long it will take to service my car, and followed up immediately with her offer to have a fellow employee who is the IT consultant help me download the My BMW app. She put me at ease from the start. More

Flemington BMW ‘rescued’ my vehicle from another BMW dealership that unethically tried charging for unnecessary parts and services covered under warranty. Flemington’s service and communication is top n dealership that unethically tried charging for unnecessary parts and services covered under warranty. Flemington’s service and communication is top notch, Laura specifically. Additionally, their concierge loaner/pickup service is super convenient if not living in the immediate area. I should have used Flemington all along and will moving forward. More

Very helpful and responsive. Went out of the way to make sure all my demands were met.. would definitely recommend him. Went out of the way to make sure all my demands were met.. would definitely recommend him. More

I brought my car in for a new battery and tires and alignment. When I picked my car up there were 2 alarms going, one for the front right light and one for the left. Why would they return my car like alignment. When I picked my car up there were 2 alarms going, one for the front right light and one for the left. Why would they return my car like that? I’m sure they knew about the alarms if they drove the car after doing the battery service. It also seems like the battery work triggered the alarms and no one said a word. Very disappointing and sloppy. More

The Car Service area could use some improvement on their scheduling, intake process and general empathy on their customer interaction. The maintenance on the car was perfect. scheduling, intake process and general empathy on their customer interaction. The maintenance on the car was perfect. More

Poor customer service making people stand around and wait to simply drop off and pick up a car for service. Car was also returned dirty and with a scratch. to simply drop off and pick up a car for service. Car was also returned dirty and with a scratch. More

Anatoliy was an amazing person to deal with. I’ve been talking to him for couple of days before I made the purchase, he was very transparent and easy to work with. I would highly recommend him t I’ve been talking to him for couple of days before I made the purchase, he was very transparent and easy to work with. I would highly recommend him to anyone. More

Girum was amazing at BMW Flemington. He was helpful, knowledgeable and listened to what we were looking for. He worked closely with us and the service department to get us a price that a He was helpful, knowledgeable and listened to what we were looking for. He worked closely with us and the service department to get us a price that all parties felt good about. He also checked in and offered support weeks after purchase to make sure everything was running smoothly and offer any support from the BMW team. He introduced us to the “geniuses” and also made sure we knew about all the dealership/service benefits as well. Will definitely work with him again. More

I received excellent white glove service from Chris Green, Catherine Ferry and Zaneta Graf. I have leased several BMW vehicles over the years, and Fleming BMW is the best. Many thanks for a great deal Green, Catherine Ferry and Zaneta Graf. I have leased several BMW vehicles over the years, and Fleming BMW is the best. Many thanks for a great deal and making it easy for me. More