Five Star Subaru of Grapevine - Service Center

They are awesome especially Dion. He took care of us. Replace the rear cover seat we bought and placed it perfectly He took care of us. Replace the rear cover seat we bought and placed it perfectly More

Excellent customer service! Jayson Palmer was very polite, attentive, very friendly too! At the end, he explained what was done! Jayson Palmer was very polite, attentive, very friendly too! At the end, he explained what was done! More

Professional; friendly; very clean; great customer advisors; very efficient; explained what would be done & cost advisors; very efficient; explained what would be done & cost More

The service department is thorough and clear with what will be done to your car and then when service is complete they cover what has been done. will be done to your car and then when service is complete they cover what has been done. More

Rex, my service advisor, could not have been more caring, helpful, concerned , and kind. He provided me with a loaner car and provided me with updates frequently. He even helped me remove a car seat from my helpful, concerned , and kind. He provided me with a loaner car and provided me with updates frequently. He even helped me remove a car seat from my car! Awesome experience!! More

I liked how I was greeted upon my arrival and when advised of my scheduled appointment, my car was taken in right away. My daughter and I were then escorted to the waiting area and informed of free s advised of my scheduled appointment, my car was taken in right away. My daughter and I were then escorted to the waiting area and informed of free snacks and drinks. The place was extremely clean. I was kept informed as to the status of my car and I was only there for an hour and 45 minutes. More

Service was completed quickly and everyone was very accommodating. Waiting area was super clean. Will definitely be back. accommodating. Waiting area was super clean. Will definitely be back. More

I’m very happy with my 1st service, Jason was polite and respectful, explained what they going to do to my car, and tell me how long its going to take to do all that service. I feel like they are really car respectful, explained what they going to do to my car, and tell me how long its going to take to do all that service. I feel like they are really care for their customers. More

Their customer service representative took personal responsibility to see that my Forester's service was excellent. responsibility to see that my Forester's service was excellent. More