Five Star Subaru of Grapevine

Great purchase experience! If you’re in the market for a new car contact James Inim - he will take great care of you! No pressure, and he will make sure you are happy with yo If you’re in the market for a new car contact James Inim - he will take great care of you! No pressure, and he will make sure you are happy with your new car. I will definitely recommend friends and family to “Chief” James and Five Star Subaru! More

Wonderful folks. My second Subaru with these people and I couldn’t ask for better service. They truly go above and beyond to make sure your are not just satisfied wit My second Subaru with these people and I couldn’t ask for better service. They truly go above and beyond to make sure your are not just satisfied with your purchase, but truly happy. Will be a repeat customer always. More

Everyone was very helpful and very knowledgeable in answering my questions. Would recommend this dealership to friends and family answering my questions. Would recommend this dealership to friends and family More

Best car buying experience ever. I will be using Five Star for my next purchase. I will be using Five Star for my next purchase. More

They were helpful and honest. We are happy with our purchase. They tried hard to help us get the car we wanted and we are satisfied with everything. We are happy with our purchase. They tried hard to help us get the car we wanted and we are satisfied with everything. More

Overall I’m very happy with my purchase experience at Five Star Subaru on my 2024 Outback Wilderness. My salesman Joe Tareen was great. The only real aspect that I was less than satisfied with was I made Five Star Subaru on my 2024 Outback Wilderness. My salesman Joe Tareen was great. The only real aspect that I was less than satisfied with was I made 3-4 trips to the Parts Center while I was waiting on one thing or another to purchase seat back protectors and a hat or two, but could not get any assistance while I was there. I received a head nod once but that was all. Never ended up making my purchases there. Front desk personnel were all great, made small talk with other sales staff and they were all great as well. More

I recently had the pleasure of purchasing a Subaru Forester from this dealership, and I must say, the experience was nothing short of exceptional. As someone who was navigating the car-buying process Forester from this dealership, and I must say, the experience was nothing short of exceptional. As someone who was navigating the car-buying process virtually, the team here made the whole experience seamless and straightforward. From the get-go, the John Michael and the dealership's communication was top-notch. I was kept informed throughout every step of the process. All my queries were answered promptly, ensuring I had all the necessary information to make an informed decision. It was evident that they prioritized customer satisfaction above all else. The Subaru Forester itself has been a joy to own. It's a vehicle that checks all the right boxes - performance, comfort, safety, and style. The fact that the dealership provided such a thorough rundown of its features and benefits made my decision to purchase it even easier. The paperwork was also handled efficiently, with the team assisting me every step of the way. This truly simplified what is typically a complex and stressful part of the car-buying process. In summary, this dealership offers a customer-focused, transparent, and efficient car buying experience. Their dedication to going the extra mile for their customers shines through, and I couldn't be happier with my Subaru Forester. If you're considering buying a car, virtually or otherwise, I highly recommend this dealership. More

Our whole experience was great. Derek was very helpful and answered all of our questions. We love our new Outback. . Derek was very helpful and answered all of our questions. We love our new Outback. . More

Everyone made it an easy and smooth experience to purchase a vehicle from the dealership. Would highly recommend anyone to check them out. purchase a vehicle from the dealership. Would highly recommend anyone to check them out. More

The service department is top notch. Advisors are friendly. Technicians are knowledgeable. Everyone I come in contact with is stellar! Advisors are friendly. Technicians are knowledgeable. Everyone I come in contact with is stellar! More