Five Star Subaru of Grapevine

Fast, easy, zero remorse. I recently lost my 2001 Outback in an accident, so I turned to Five Star Subaru of Grapevine for help with finding a replacement. Lee McDaniel introdu I recently lost my 2001 Outback in an accident, so I turned to Five Star Subaru of Grapevine for help with finding a replacement. Lee McDaniel introduced me to the new models, arranged a test drive, and was able to locate the exact Outback I wanted. Although my time spent at the dealership was minimal, I was impressed with their new facility and every employee I met was friendly and quick to offer assistance. It was a great experience and I couldn't be happier with my new Subaru. Thanks Lee! Thanks Five Star Subaru! More

No Pressure and Lots of Time Keith was great in spending time with us we evaluated and compared the Outback and Forester. He was very good in explaining the differences in option Keith was great in spending time with us we evaluated and compared the Outback and Forester. He was very good in explaining the differences in options between the models as well as the benefits. And he didn't get defensive when I expressed my concern with the heavy electronic technology used in these cars. Basically, no pressure to get us in a car on the first visit, promptly answered emails, text messages, and phone calls. Definitely a dealer I will repeat business with. More

Great experience Peter Pacheco handled our trade-in and purchase excellently. I would recommend him to others. The only reason I didn't give 5 stars was because my in Peter Pacheco handled our trade-in and purchase excellently. I would recommend him to others. The only reason I didn't give 5 stars was because my initial check was declined, making it necessary to draw funds from another account. Not sure why as the issuing fund later said my account was fine. More

A great low pressure experience The salesman, Lee McDaniel, was great to work with. He provided all in information I neeeded to make an educated decision in a very low pressure manne The salesman, Lee McDaniel, was great to work with. He provided all in information I neeeded to make an educated decision in a very low pressure manner. I will highly recommend Lee and the dealership to my friends. More

Excellent Lee McDaniel was my salesman and he was awesome. Listened to what I was looking for. Made and offer that didn't insult my intelligence, and worked wel Lee McDaniel was my salesman and he was awesome. Listened to what I was looking for. Made and offer that didn't insult my intelligence, and worked well with my situation and the fact that I was buying a vehicle out of necessity. Highly recommend to anyone. Best car buying experience I've ever had. More

Wonderful! Joey was so helpful. The whole process from beginning to end was easy. He spent time going over the features of the car and made sure I was comforta Joey was so helpful. The whole process from beginning to end was easy. He spent time going over the features of the car and made sure I was comfortable with the features before I drove it off the lot. Thank you! More

Subaru were you are family!!!!! Ok, people if you are like me and feel that to go buy a car you need a guru master of sale prices and a gorila to protect your finances then you need Ok, people if you are like me and feel that to go buy a car you need a guru master of sale prices and a gorila to protect your finances then you need to come to this Subaru dealership. Nick Davis was our handler and he was the best. I felt at home and relax. No pressure to go out with a Subaru or any compromise. He bend over backwards to work with me and find all I needed and WANTED on my car. Better and more complete than a happy meal. This people were the best and were with us for as long as we needed them. On top they work the numbers in our favor so that I could get home in my dream car on an affordable rate. So give this guys a try. The will blow your mind away. More

Top Notch Service from Start to Finish I had just had a terrible experience with a different Subaru dealership where I felt like they didn't even want my business. Due to that, I was really I had just had a terrible experience with a different Subaru dealership where I felt like they didn't even want my business. Due to that, I was really scared about going to Subaru of Grapevine. However, some online reviews led me to pick out an agent other people liked and hope for the best in the morning. I called the dealership to see how they took their down payments, explained the situation with the other dealership, and which vehicle on Grapevine's lot that I was interested in. Dustin called my husband and I back promptly and told us to let him know when we'd be close so he could have the vehicle ready. When we arrived, we were greeted by someone in the parking lot, brought to Dustin, and immediately embarked on a test drive. From the moment I called, I felt like the red carpet was being rolled out for us. They were helpful answering questions, fair with pricing, and got the deal done in a reasonable amount of time. I was introduced to the Service Manager, as well as other staff involved in the checkout process, walked through a whole checklist of things about my Forester, showed little tips and tricks, and even asked if there was anything I would suggest needed improved. This is my first Subaru, but it won't be my last, and when I'm ready for another, I will definitely go to Subaru of Grapevine. More

Great car buying experience I submitted an internet request to Five Star Subaru and my phone was ringing within a few seconds. Joey Edwards called to talk to me about what I was I submitted an internet request to Five Star Subaru and my phone was ringing within a few seconds. Joey Edwards called to talk to me about what I was looking for in a new car. We met an hour later and drove a new car home. The entire experience went smoothly and Joey was very helpful from explaining the operation of the electronics and controls of the new car to getting the best deal for the new car and my trade. He never pressured me and was always listening to what I had to say. I will be going straight to Five Star Subaru when I replace my other vehicle someday. More

Subaru For Life! I will ALWAYS buy Subaru. Joey Edwards acted with, during my transaction, the type of precision that one might see in a surgical doctor working on I will ALWAYS buy Subaru. Joey Edwards acted with, during my transaction, the type of precision that one might see in a surgical doctor working on the human heart. There was not a single detail that was overlooked. He was right by my side, every step of the way, ready to answer any questions I had. I knew exactly what I wanted and he knew exactly how to provide that to me. The level of his dedication is something I've never seen at any other car dealership from any salesperson. I felt as if he understood that I was not only there to buy a car, something to get me from point A to point B, but also something that might one day save my life. With his knowledgeability, dedication, and patience, he made me feel absolutely certain I was making the best car buying decision I could ever have made. And thanks to Joey I can say, honestly, I am now a customer for life. More