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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,683 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,683 reviews

September 03, 2017

Not 1....but 2 We had the most positive experience at Five Star Subaru that I have ever had buying a car. I contacted internet sales and was connected with Dustin C More

by 2outbacks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dustin Cox, Bill, Freddy, Stephen Johnston
Sep 04, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback. We really appreciate your comments regarding the customer service you received from Dustin followed up with support from Bill, Freddy and Stephen. We value your time and your business at Five Star Subaru Grapevine. Please call on us anytime with any vehicle needs or questions you may encounter. Congratulations on your two awesome Outbacks and thank you for shopping with us. Sincerely, Tony Hooman, GM, 817-438-1700.

August 27, 2017

Incredible experience (from someone who hates buying cars!) Buying from Five Star Subaru was a fantastic experience thanks to Dustin and the team. That's the short version of this write-up - go to Five Star and More

by transientben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dustin Cox
Aug 28, 2017 -

Five Star Subaru of Grapevine responded

transientben, Dustin will love reading your great comments. Congratulations on becoming a Subaru owner. If we can offer any additional help, please let us at 817-438-1700. Thank you for your business, Tony Hooman, GM.

August 24, 2017

Sales experience At sixty I have purchased many vehicles. My experience with Lee at Five Star was the best I have ever had. I got a good deal with no high pressure ta More

by cgarner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McDaniel, Lee McDaniel
Aug 28, 2017 -

Five Star Subaru of Grapevine responded

It is wonderful to read you had a good buying experience with Lee and our team, cgarner. Congratulations on owning a new Subaru. Please stop by if you need further assistance with your new vehicle. Thank you for choosing Five Star Subaru, Tony Hooman, GM. 817-438-1700.

August 12, 2017

Best experience ever buying a car This was the best experience I have ever had buying a car. From the first contact with Dustin to getting the keys and driving away it couldn't have b More

by TJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dustin Cox
Aug 18, 2017 -

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, TJM. We are thrilled to have received this 5 star rating for Dustin, Bill and the Team. Thank you, Tony Hooman, GM. 817-438-1700.

August 07, 2017

This dealership is a joke... Dealership sales departments can be amazing or absolutely atrocious. This Subaru dealership is the worst I have ever dealt with. They clearly need sal More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Cameron,
Aug 12, 2017 -

Five Star Subaru of Grapevine responded

Daniel, thank you for bringing this unfortunate experience to our attention. We value our customers and their feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence in our dealership. Please call me directly at 817-438-1700 . I hope to hear from you soon.

July 29, 2017

Best car buying experience in my life. I am 61 years old and have bought many new cars in my life. This dealership was by far the best experience ever. We live about five minutes from anoth More

by henry.s.rosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dustin Cox
Jul 31, 2017 -

Five Star Subaru of Grapevine responded

Mr. Rosen, it is wonderful to hear you enjoyed shopping with Dustin on the purchase of your new Forester. Thank you for taking the time to travel the extra miles to shop at Five Star Subaru. Welcome to our Subaru Family! Thank you, Tony Hooman, GM. 817-438-1700.

July 27, 2017

Best Car Leasing Experience! We just had the best experience with our first ever car lease. Dustin, our salesman, was awesome from the first communication - no pressure and very p More

by Wencap421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dustin Cox and Freddie in finance, Stephen Johnston
Jul 29, 2017 -

Five Star Subaru of Grapevine responded

Wendy, it was our absolute pleasure to help assist you on your first lease. Thank you for choosing Five Star Subaru and we would love the opportunity to work with you again. You and your business are appreciated, Tony Hooman, GM. 817-438-1700.

July 16, 2017

Excellent Experience in Buying Our First Subaru I found the best price with no haggling here. Moreover, the customer experience was excellence. Dustin Cox handled my sale. He was a pleasure to wo More

by Robert in Prestonhollow - Dallas, Texas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dustin Cox
Jul 17, 2017 -

Five Star Subaru of Grapevine responded

Congratulations to you and your wife, Robert on the purchase of your new Crosstrek. The knowledge on behalf of Attorney Tracy is a great support to the Subaru Brand. It is important to feel safe on the roads and we are excited that your family chose the safest vehicle around. Thank you for shopping at Five Star Subaru. We appreciate you and your business, Tony Hooman, GM. 817-438-1700.

July 07, 2017

New Car Purchase Dustin was truly a pleasure to work with on the purchase of my second Subaru Outback. I was in and out of the dealership in less than 3 hours driving More

by KC in Trophy Club, TX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dustin Cox, David Cheney
Jul 08, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, KC in Trophy Club, TX. We are pretty excited that you chose our dealership for shop for your second Subaru. We hope we get the opportunity to work with you again. Thanks for your business, Tony Hooman, GM. 817-438-1700.

June 26, 2017

Car purchase Dustin Cox was our salesperson. He was. Very helpful and knowledgeable about the cars. Great experience! Larry, is Sam Pack's brother-in-law. Bein More

by New car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dustin Cox
Jul 08, 2017 -

Five Star Subaru of Grapevine responded

Thanks for sharing your comments, new car. We value your opinion and love hearing you enjoyed shopping with Dustin and our team. We appreciate your business, Tony Hooman, GM. 817-438-1700.