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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,690 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,690 reviews

October 07, 2017

Best car buying experience ever Shopping for a new vehicle can be a stressful experience. Sean Roberts greeted us at the parking lot. He allowed me to take my time but was there t More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2017 -

Five Star Subaru of Grapevine responded

Congratulations and thanks for your feedback Martha. We appreciate your comments regarding the customer service provided by Sean Roberts and will certainly share them with him. We value your time and your business at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs you may have. Thank you, Tony Hooman, GM, 817-438-1700.

October 07, 2017

Easiest car buying experience We walked in to simply look at a vehicle for my husband. I had not heard of Subaru nor was I aware of their reputation, so I was very weary. However f More

by Alina F Cabrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Five Star Subaru of Grapevine responded

We love that you found the Subaru Brand, Mr. and Mrs. Cabrera! Stop by anytime to learn more about your car, we are happy to help in anyway. Thank you for shopping with Dustin Cox and Five Star Subaru Grapevine. Best Regards, Tony Hooman, GM. 817-438-1700.

October 06, 2017

Painless purchase Keith Sarao was very helpful to me and knowledgeable about the new Subaru outback that I was looking at and just purchased. In fact, the whole process More

by Carol
Recommend Dealer
Yes
Employees Worked With
Keith Sarao
Oct 06, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Carol and congratulations on your new Outback. You are a valued customer at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car needs or questions you may have. Thank you, Tony Hooman, GM, 817-438-1700.

October 06, 2017

Fast, easy, zero remorse. I recently lost my 2001 Outback in an accident, so I turned to Five Star Subaru of Grapevine for help with finding a replacement. Lee McDaniel introdu More

by Jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar and Freddie, Lee McDaniel, Dee Boyett
Oct 07, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Jacob. We appreciate your comments regarding the customer service provided by Lee McDaniel and our sales team and will certainly pass them along. You are a valued customer at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

October 05, 2017

No Pressure and Lots of Time Keith was great in spending time with us we evaluated and compared the Outback and Forester. He was very good in explaining the differences in option More

by TimW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sarao
Oct 05, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru and thanks for your feedback Tim. We certainly appreciate your comments relating to Keith and the customer service provided. Please call on us anytime regarding any car care needs or questions you may encounter. Thank you, Tony Hooman, GM, 817-438-1700.

October 05, 2017

Great experience Peter Pacheco handled our trade-in and purchase excellently. I would recommend him to others. The only reason I didn't give 5 stars was because my in More

by cargal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pacheco
Oct 06, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback and congratulations on your new car. You are a valued customer at Sam Pack's Five Star Subaru Grapevine. Please call on us anytime regarding any car care needs you may have. Thank you, Tony Hooman, GM, 817-438-1700.

October 04, 2017

A great low pressure experience The salesman, Lee McDaniel, was great to work with. He provided all in information I neeeded to make an educated decision in a very low pressure manne More

by Mike58263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McDaniel
Oct 05, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Mike. We appreciate your comments regarding the customer service provided by Lee McDaniel and will certainly pass them along. You are a valued customer at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care concerns you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

October 03, 2017

Excellent Lee McDaniel was my salesman and he was awesome. Listened to what I was looking for. Made and offer that didn't insult my intelligence, and worked wel More

by silvercivicsi13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McDaniel
Oct 04, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback. We value your time and your business at Sam Pack's Five Star Subaru Grapevine. Please call us anytime regarding any vehicle needs you may have. Thank you, Tony Hooman, 817-438-1700.

September 29, 2017

Wonderful! Joey was so helpful. The whole process from beginning to end was easy. He spent time going over the features of the car and made sure I was comforta More

by Tracy529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Edwards, Joey Edwards
Sep 30, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your comments Tracy. We are fortunate to have Joey Edwards at Five Star Subaru Grapevine and will certainly pass your feedback along to him. Be sure to call us anytime regarding any car care needs you may have. Thank you, Tony Hooman, GM, 817-438-1700.

September 25, 2017

Subaru were you are family!!!!! Ok, people if you are like me and feel that to go buy a car you need a guru master of sale prices and a gorila to protect your finances then you need More

by Glory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Davis, Nick Davis
Sep 26, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Glory. We value your time and your business at Five Star Subaru Grapevine. Please call us anytime regarding any car care concerns you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

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