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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,705 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,705 reviews

November 04, 2017

SiriusXM questions I had a question concerning my SiriusXM account on my new Forester touring. Bill Klozik answered my question and helped me understand the whole contr More

by Alan Montgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee
Nov 07, 2017 -

Five Star Subaru of Grapevine responded

Mr. Montgomery, we welcome your questions any time! Thank you for recognizing Bill Klozik and Dee Boyett. Please stop by any time, Tony Hooman, GM. 817-438-1700.

November 02, 2017

Will go back for future purchases I had such a great experience with Subaru of Grapevine and the sales staff that I have no doubt they'll have my business again. From my salesmen, Sean More

by KellyC023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Kelly and congratulations on your new Subaru. We value your time and your business at Sam Pack's Five Star Subaru Grapevine. Please call on us anytime with any vehicle care needs you may have. Enjoy the Ride and thank you, Tony Hooman, GM, 817-438-1700.

November 02, 2017

Wonderful dealership! This was a very professional, friendly and speedy transaction. The sales representative made sure to showcase all the features and benefits of the veh More

by chershman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru and thanks for taking the time to provide us with your feedback. You are a valued customer at Sam Pack's Five Star Subaru Grapevine. Please call on us anytime with any car care needs or concerns you may have. Thank you, Tony Hooman, GM, 817-438-1700.

November 02, 2017

Wild Bill The whole dealership was very nice. Bill was very knowledgeable and informative about my Crosstrek! I would certainly recommend Grapevine Subaru to More

by Juanito
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Valdovinos, Dee Boyett
Nov 03, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Juanito and Congratulations on your new Subaru. You are a valued customer to us at Sam Pack's Five Star Subaru Grapevine. Please give us a call anytime with any car care needs or questions you may have. Thank you, Tony Hooman, GM, 817-438-1700.

November 01, 2017

Great dealership. Wing had called me a couple of times and I had just spoken to him less than a week prior. I told him it would probably be January before I would be l More

by Carol Stover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2017 -

Five Star Subaru of Grapevine responded

Congratulations Carol on your new Subaru Forester! Thank you for taking the time to share your review for Wing Yip and Five Star Subaru of Grapevine. We value you and your business, Stephen Johnston, GSM 817-438-1700.

November 01, 2017

Simple and very to the point Went in with one car in mind. Talked about deals they fought hard to get me a good deal on a new 2018 crosstrek and it was that simple. Definitely rec More

by Arochachris7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2017 -

Five Star Subaru of Grapevine responded

Congratulations Arochachris7 on your new Subaru Crosstrek! We are excited to have you as our customer and appreciate your business. Thank you for shopping at Five Star Subaru of Plano, Stephen Johnston, GSM. 817-438-1700.

November 01, 2017

Newbie to Subie This was my first experience with Subaru. I had such a great experience (thanks to Nick), that I now plan on leasing/purchasing all my future cars fro More

by SubaruSarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2017 -

Five Star Subaru of Grapevine responded

Congratulations SubaruSarah and thanks for your feedback. We value your time and your business at Sam Pack's Five Star Subaru Grapevine. Please give us a call anytime with any car care needs or concerns you may have. Thank you, Tony Hooman, GM, 817-438-1700.

November 01, 2017

I'm a person: The whole experience matters Most of us have mixed feelings of vulnerability, excitement, stress and pressure when we are on the hunt for a new car. And we all have preconceived n More

by travelgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback. We are fortunate to have Sean Roberts at Five Star Subaru Grapevine and will certainly be sharing your comments. Please call us anytime with any car care needs or concerns you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

October 31, 2017

Joey Edwards I would like to share what a wonderful experience I had this past Friday at Five Star Subaru of Grapevine. I had scheduled a test drive for a 2018 Cr More

by Charles F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Edwards
Oct 31, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Charles. We appreciate your comments regarding the customer service provided by Joey Edwards and will certainly pass them along to him. We value your time and your business at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

October 31, 2017

Best Deal Ever Normally I dread going car shopping and this time was no different. But what a surprise. Everybody was friendly and each person I dealt with treated More

by NTX Gramps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Oct 31, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru and thanks for providing us with some feedback regarding your experience. We value your time and your business at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs or concerns you may have. Thank you, Tony Hooman, GM, 817-438-1700.

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