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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,705 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,705 reviews

November 30, 2017

Easy, fast, no pressure! Did research prior to arriving at the dealership. Spoke with Clay Garrett who bent over backwards to help me and my family. Very impressed with the de More

by Ls4dirty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Nov 30, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback. We appreciate your ratings on Clay and Freddy and will certainly share them internally. Your time and your business is very valuable to us at Five Star Subaru Grapevine. Please call us anytime with any vehicle care needs you may have. Thank you, Tony Hooman, GM, 817-438-1700.

November 30, 2017

Share the love. Landon was extremely helpful and courtious. Excellent car buying experience. I would recommend Landon and the dealership to anyone. Truly professional More

by J7599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Adams, Terry Black, Freddie Valdovinos
Dec 01, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, J7599! Landon Adams is one of the best and we are happy you were able to purchase your new vehicle with his guidance. Please let us know if you have any questions and we would love to have you join for any of our upcoming events. Thank you, Stephen Johnston, GSM. 817-438-1700

November 29, 2017

Great Buying Experience Dustin was great. Very professional, informative and not pushy. Offered to let me take vehicle for a good test drive. Nice dealership with beautiful s More

by jordantrey
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback. We value your time and your business at Sam Pack's Five Star Subaru Grapevine. Please call on us anytime with any car care needs you may have. Thank you, Tony Hooman, GM, 817-438-1700.

November 29, 2017

Great experience! Joey Edwards was great to deal with. Easy and straight forward with everything. Very knowledgeable. Overall a pleasant experience. My whole family More

by JORGE MIGUEL RIVERA
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Edwards
Nov 30, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Jorge. We are fortunate to have Joey Edwards at Five Star Subaru Grapevine and will certainly share your comments with him. You and your family are valued customers to us and we appreciate your loyalty and love for a Subaru. Please call us anytime with any car care concerns you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

November 29, 2017

Purchasing our first Subaru My husband and I did a lot of research to find the right vehicle for our growing family. Safety was #1 on top!! We settled for the 2018 Subaru Outback More

by Mandyloofab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2017 -

Five Star Subaru of Grapevine responded

Thanks for the feedback Mandy and Congratulations on your new Outback, a wonderful vehicle. You are valued customers at Sam Pack's Five Star Subaru Grapevine. Please call on us anytime with any car care needs or questions you may have. Thank you, Tony Hooman, GM, 817-438-1700.

November 28, 2017

Excellent and classy!! We are thrilled that Five Star Subaru exceeded our expectations and had a hand in making our daughter’s first car experience amazing!! Tony, Dustin More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Nov 28, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on such an exciting experience with your daughter. We love family at Sam Pack's Five Star Subaru Grapevine and are delighted that you joined ours. Please call us anytime with any car care needs or concerns you may have. Thank you, Tony Hooman, GM, 817-438-1700.

November 28, 2017

Great experience! I bought a Legacy from Joey Edwards and I can't say enough about his knowledge and professionalism. I've bought many cars over the years and this was More

by DBarclay14E
Recommend Dealer
Yes
Employees Worked With
Joey Edwards
Nov 28, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on your new Legacy and thanks for your feedback. We are fortunate to have Joey Edwards at Sam Pack's Five Star Subaru Grapevine and will certainly share your comments with him. Enjoy your new car and be sure to call us anytime with any car care needs you may have. Thank you, Tony Hooman, GM, 817-438-1700.

November 28, 2017

Will definitely return. Purchased a used Nissan Altima from Joey, great response time on my many inquiries, and very knowledgable. Thanks again, will gladly refer friends an More

by Deerhunter71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Edwards
Nov 29, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback. We value your time and your business at Five Star Subaru Grapevine. Please call on us anytime with any car care needs you have. Thank you, Tony Hooman, GM, 817-438-1700.

November 27, 2017

My experience with Sean Roberts Sean was professional and informative. He showed great patience with all of our questions. We will come back to Five Star Subaru for our next vehicle. More

by Steve1282
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Black
Nov 28, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Steve. You are a valued customer at Sam Pack's Five Star Subaru Grapevine. Please call on us anytime with any car care needs you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

November 27, 2017

Great experience! My husband and I bought an Outback from Subaru of Grapevine two days ago and love it! Sean Roberts assisted us with the sale. He was very knowledgeabl More

by agroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Nov 28, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on your new Outback. We appreciate your comments regarding the service provided by Sean and Freddy and will certainly pass them along. You are a valued customer to us at Sam Pack's Five Star Subaru Grapevine. Give us a call anytime with any car care needs or concerns you may have. Thanks for your business and your feedback, Tony Hooman, GM, 817-438-1700.

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