Five Star Subaru of Grapevine

Outstanding dealership filled with kindness and happiness! Tony Pack is the nicest, kindest and most caring man on the planet. He exudes so much joy and a genuinely, deep caring for everyone he comes into con Tony Pack is the nicest, kindest and most caring man on the planet. He exudes so much joy and a genuinely, deep caring for everyone he comes into contact with. He is committed to treating everyone with respect and compassion no matter who you are or what you are going through. You can tell how incredible he is just by going into the Subaru Dealership in Grapevine, Texas. His professionalism and all that he is trickles down to everyone that works there. Therefore, EVERYONE in the Subaru dealership went out of their way to be kind, gracious, helpful and fun. By the time my experience was over, I felt like I had known Tony Hooman, Scott Mirbahaeddin, Brian Button and JonRios forever! My good friend was with me and they treated us to coffee and treats and made us feel like we were visiting them at their kitchen table! I have bought many vehicles over my lifetime and I have never had a more pleasant experience. It is an outstanding dealership, truly one of a kind. I fully intend to pop in now and then just to say hello! More

Best Vehicle Purchase Experience EVER! Dustin Cox helped us out from beginning to end! He was a pleasure to work with and we always felt like he was looking out for us! Thanks Dustin! You m Dustin Cox helped us out from beginning to end! He was a pleasure to work with and we always felt like he was looking out for us! Thanks Dustin! You made this our Best Vehicle Purchase EVER! More

Best customer service! I bought my new outback yesterday. And I had a wonderful experience. Joey Edwards is the best salesman. No pressure easy sale. Made buying a new vehic I bought my new outback yesterday. And I had a wonderful experience. Joey Edwards is the best salesman. No pressure easy sale. Made buying a new vehicle a wonderful experience More

I felt like I was at an old friends house! This is the tenth vehicle I have owned and this buying experience was nothing but special. I traveled across three states to purchase and I cannot beg This is the tenth vehicle I have owned and this buying experience was nothing but special. I traveled across three states to purchase and I cannot begin to tell you the amount of generosity that lives at this dealer. They welcomed me with open arms into the Subaru family. No pressures and no problems! Stay Suby! More

Outstanding Dealership and an Overall Great Experience! First, Bill Klozik was great! Smooth and quick transaction and a pleasure to deal with. The dealership is top notch as well with many state of the a First, Bill Klozik was great! Smooth and quick transaction and a pleasure to deal with. The dealership is top notch as well with many state of the art type features. Well done Five Star Subaru and thanks again Bill! More

Excellent customer service! I first visited this dealership and spoke with Keith back in April of 2017. I was absolutely convinced the CrossTrek was the car for me, and Keith was I first visited this dealership and spoke with Keith back in April of 2017. I was absolutely convinced the CrossTrek was the car for me, and Keith was more than happy to assist me in my test drive. I loved the car! Unfortunately, I wasn't looking to buy at that time. Keith was very understanding and did not pressure me at all about making a purchase that day. He spent the time to help me design the perfect CrossTrek for me, and invited me back whenever I was ready to purchase. Fast forward to October 2017. I was back at the dealership, trying to convince my boyfriend to also get a Subaru. He decided to try driving the Impreza Sport, in the wagon style. We once again had Keith helping us, this time by request. As Keith is pulling the Impreza around, I admitted to my boyfriend it was a nice looking car, but that I still preferred the CrossTrek. Keith then told me that the Impreza had more cargo and passenger room than the CrossTrek, and that it got better gas mileage. I had to admit I was intrigued. Enough that I ended up test driving the car myself. And ended up falling in love with it! My boyfriend and I ended up returning to the dealership in November and purchasing two cars at the same time! And we both love them! Keith was there through the whole process, and kept us feeling informed and taken care of the entire time. My parents are now looking to get a Subaru themselves, and I know just who to recommend them to! More

Easy buying experience Wing is great to work with, no pressure and aims to make your buying experience easy. Very knowledgeable. Also Freddy in Finance did a super job, very Wing is great to work with, no pressure and aims to make your buying experience easy. Very knowledgeable. Also Freddy in Finance did a super job, very fast but good at explaining everything. Definitely would buy from this dealer again. More

They do an outstanding job and I am very grateful to them I was extremely satisfied with the dealership and my sales representatives. Often it's hard to form a bond of trust and when this happens it is worth I was extremely satisfied with the dealership and my sales representatives. Often it's hard to form a bond of trust and when this happens it is worth its weight in gold. Bill Klozik is someone I can trust and consider a good friend and he did a simply outstanding job in all aspects of my search for a new car. I am extremely grateful for his help and attention in making this a wonderful experience. The dealership really cares about what the customer wants and in the best path to meet his or her needs. I also commend Steve, Freddy, and Daneen in their follow up and help in getting situated during the process. From technical competence through being personable and really caring about the customer and his well being during all aspects of having and driving a new car they really took--and are taking--exceptionally good care of me. My gratitude and heartfelt thanks to all involved. More

The best car buying experience I have ever had! Sean helped me find "the oldie but a goodie" I had been searching for! I had a very tight budget, but I needed something realiable for my long commute Sean helped me find "the oldie but a goodie" I had been searching for! I had a very tight budget, but I needed something realiable for my long commute to work. I was getting a little discouraged since I had been looking for months for something that would work with no luck. After contacting Sean he found me the perfect used Forester literally the same day for a great price! Sean was postitive, professional, honest, and upbeat and ensured the buying process was very pleasant and quick. I will definitely be recommending him to my friends and family searching for a new or used car! More

Super service! We love coming here! Terry serviced my Forrester, and he’s always very kind, patient, and thorough. I also brought my two-year-old and we played in t We love coming here! Terry serviced my Forrester, and he’s always very kind, patient, and thorough. I also brought my two-year-old and we played in the kids play area that Dee just revamped. We had a great time! The restroom is very close to the kids area, and their free snacks if you need them! Way to go Subaru! More