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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,705 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,705 reviews

December 30, 2017

Great experience! As a first time car buyer, I visited many different dealerships, the final one being Subaru of Grapevine. All of the others tried to push the sale imm More

by Kordflowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Edwards, Freddie Valdovinos
Jan 01, 2018 -

Five Star Subaru of Grapevine responded

Congratulations on your first car purchase, Kordflowers. We are so excited our team was chosen to assist you. Your high rating and feedback are appreciated. Enjoy every minute of 2018 in your new Subaru! Thank you, Tony Hooman, GM 817-438-1700

December 29, 2017

Very pleasant experience all around-I felt at home- Dustin Cox is a laid back kind of guy and made my experience fun. Everyone was helpful and smiled -which was enjoyable. I could recommend this dealer More

by Smiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Johnston
Dec 30, 2017 -

Five Star Subaru of Grapevine responded

We love receiving your recommendations and thrilled that Dustin Cox offered you a 5 star experience, Smiley. Thank you for shopping at Five Star Subaru Grapevine and please let us know when we can assist you in the future. Happy New Year! Enjoy your Subaru, Tony Hooman, GM 817-438-1700

December 28, 2017

Pleasant Buying Experience I worked with Sean and initially reached out out of curiosity. Decided to go in to check out their stock and liked the offers they had. Nabbed a gorge More

by Richard Campanaro Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Black
Dec 28, 2017 -

Five Star Subaru of Grapevine responded

Happy New Year to you and Mrs. Campanaro! We were so happy to help with the purchase of your sweet Impreza. Enjoy and safe travels ~ Stephen Johnston, GSM. 817-438-1700

December 28, 2017

Great buying experience I contacted Joey a couple of weeks ago. He did not pressure me at all and all correspondence was on my time frame. He gave us plenty of space and time More

by paul & toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Edwards
Dec 29, 2017 -

Five Star Subaru of Grapevine responded

Congratulations Paul & Toni on your new Subaru! Joey and our management team appreciate the review and feedback. Happy 2018 in your new ride ~ Stephen Johnston, GSM. 817-438-1700

December 27, 2017

Customer-Oriented Service I am inherently distrustful of dealerships and salesmen in general, but with Keith and Five-Star Subaru I felt nothing but genuine concern with provid More

by USMC08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Button, Keith Sarao
Dec 27, 2017 -

Five Star Subaru of Grapevine responded

USMC08, we are honored to have earned your rare high rating. Thank you for recognizing Keith Sarao and our Subaru team. We are here when you need us! Happy 2018, Tony Hooman, GM 817-438-1700.

December 27, 2017

The greatest customer service ever!!! If I could I would rate Five Star Subaru 10 stars!!! I love the atmosphere there! I’ve never been to a car dealership that I felt so welcoming and a More

by Tanisha S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2017 -

Five Star Subaru of Grapevine responded

We are the blessed ones, Tanisha! Thank you for sharing your experience and your kind words. We welcome you back anytime. Welcome to our Subaru Grapevine Family! Happy 2018 ~ Tony Hooman, GM 817-438-1700

December 27, 2017

Great car buying experience Frankie made the car buying experience very smooth! He explained all of the features of the car and was respectful of our time. I would highly recomm More

by newsubaruowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Saif
Dec 27, 2017 -

Five Star Subaru of Grapevine responded

Your recommendation to Frank and our dealership greatly appreciated, newsubaruowner! Congratulations on your new Subaru and welcome to our dealership family. Happy New Year, Stephen Johnston, GSM. 817-438-1700.

December 27, 2017

Subaru of Grapevine Very helpful, and they work hard to make their customers happy! After some trouble with their service department, they really took the effort to make More

by In the market for a new car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2017 -

Five Star Subaru of Grapevine responded

Customer satisfaction is our top priority and we appreciated the opportunity to continue our work with you. Thank you for being our customer and we wish you safe travels. Happy 2018, Stephen Johnston, GSM 817-438-1700.

December 27, 2017

First Time Subaru experience No pressure car buying. Julie, our salesperson, was Fabulous! She really knows her Subaru’s. Dee was also knowledgeable after our return visit to go o More

by Fligerl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Boyett, Julie Yates
Dec 27, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, Fligerl! We are so excited to have you a member of our Subie Family. Let us know when we can again! Happy Travels, Tony Hooman, GM. 817-438-1700

December 26, 2017

THEY'RE EXCELLENT!!! I just purchased a brand new 2018 Subaru STI, thanks to Frank Saif and Scott Mir. They're such wonderful people, and treat you like family. Everyone t More

by vduran1837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mir, Frankie Saif
Dec 27, 2017 -

Five Star Subaru of Grapevine responded

Congratulations vduran1837! We look forward to having you back when your wife convinces you she needs a new Subaru :) Thanks for this fine review and for shopping with us. Enjoy and safe travels in 2018 ~ Tony Hooman, GM 817-438-1700

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