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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,706 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,706 reviews

February 19, 2018

Went above and beyond my expectations! Subaru of Grapevine treated me with immense respect when it came to purchasing my used Honda Element. They were more than generous when it came to pri More

by Michelle Dulock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Black, Freddie Valdovinos
Feb 20, 2018 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Michelle and congratulations on your vehicle purchase. We value your time and your vehicle at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any vehicle needs or concerns you may encounter. Thank you, Tony Hooman, GM, 817-438-1700.

February 18, 2018

Excellent buying experience Thank you Joey Edwards for a great buying experience for our son’s first new vehicle. Your patience and process with buy a new car was outstanding. More

by tccbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Edwards, Freddie Valdovinos
Feb 19, 2018 -

Five Star Subaru of Grapevine responded

Congratulations on your son's new Subaru, tccbailey. Thank you for recognizing Joey Edwards and for shopping at Five Star Subaru of Grapevine. Enjoy and safe travels, Stephen Johnston, Sales Manager. 817-438-1700

February 17, 2018

Amazing and compassionate Clay and Kieth helped me purchase an amazing used car that I adore. Clay was very helpful and neither pressured me into anything. Treated me with resp More

by Grace Ernst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sarao
Feb 17, 2018 -

Five Star Subaru of Grapevine responded

Grace, thank you for sharing your shopping experience at Five Star Subaru Grapevine. We are excited to add you to our satisfied customer list. Thank you for your business, Stephen Johnston, Sales Manager 817-438-1700

February 16, 2018

Accommodating There wasn't any pressure at all. Negotiations were very reasonable and non-confrontational. Joey was our original sales person, but he was helping a More

by Hunter Jeffus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Edwards
Feb 16, 2018 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru and thanks for your feedback. We appreciate your comments regarding the customer service provided by Joey and Sean and will certainly pass them along. You are a valued customer at Sam Pack's Five Star Subaru Grapevine. Please call on us anytime with any car care needs or concerns you may have. Thank you, Tony Hooman, GM, 817-438-1700.

February 16, 2018

Soon to be 2018 Subaru number one dealer Joey and Keith were extremely patient with me as I work through my decision making process. Absolutely the best experience I have ever had at a dealer More

by 2018 Legacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Edwards, Keith Sarao
Feb 17, 2018 -

Five Star Subaru of Grapevine responded

Congratulations 2018 Legacy on the purchase of an awesome Subaru. Your feedback and 5 star rating is well received by our team. Thank you for choosing Five Star Subaru Grapevine, Stephen Johnston, Sales Manager, 817-438-1700

February 13, 2018

Streamlined purchase I purchased a pre-owned Kia Soul and Dustin's knowledge of the Soul was invaluable. He and the rest of the team made this an easy, one-evening purchas More

by dallasdood06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Five Star Subaru of Grapevine responded

Congratulations on your new vehicle and thanks for your feedback. We appreciate your comments regarding the customer service provided by Dustin Cox and will certainly pass them along. Please call us at Five Star Subaru Grapevine anytime with any vehicle issues or concerns you may have. Thank you, Tony Hooman, GM, 817-438-1700.

February 13, 2018

Great experience I got a great deal, there was no pressure, and Dustin was very flexible and accommodating. Even after I drove off of the lot, he was still attentive a More

by Nicole Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2018 -

Five Star Subaru of Grapevine responded

NIcole, please stop by or give Dustin or myself a call when you have questions about your new Subaru. We are here any time you have automotive needs. Thank you for choosing Five Star Subaru Grapevine for your new car, Stephen Johnston, Sales Manager. 817-438-1700

February 07, 2018

Very pleasant and enjoyable. Bill went above and beyond to make my experience the best it could be. He is very knowledgeable, friendly and and an overall great guy. I highly recom More

by Ghostv9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sumney was a huge help too. Thanks John , John Summey, Keith Sarao, Freddie Valdovinos
Feb 07, 2018 -

Five Star Subaru of Grapevine responded

Ghostv9, this recognition for Bill Klozik is really appreciated. Bill has been an asset to our dealership and we are happy you were able to find your shopping experience at Five Star Subaru Grapevine a pleasant one with his help. Thank you for shopping with us and please do not hesitate to call with any automotive questions. Take care, Stephen Johnston, Sales Manager. 817-438-1700.

February 06, 2018

Quick & Easy Purchase! I contacted them about what I was in the market for, less than 12 hours later they found me a car, my fiancee drove home with the car that evening. In More

by Joel Depaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Summey, Freddie Valdovinos
Feb 07, 2018 -

Five Star Subaru of Grapevine responded

Joel, thanks for recognizing the efforts of our staff on finding and delivering the car you were seeking. We appreciate your shopping at Five Star Subaru Grapevine and we would love to work with you and your fiancee again. Thank you, Stephen Johnston, Sales Manager. 817-438-1700

February 05, 2018

Great Experience Wonderful staff. Not pushy and very knowledgable. Very committed to getting us a good deal. We couldn't be happier with our purchase. We'll be back fo More

by JMichaelSwartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2018 -

Five Star Subaru of Grapevine responded

Congratulations on the purchase of your new Subaru, Mr. Swartz. It was an honor to work with you and we hope to have earned your future business. Please be sure to stop in anytime you have questions or need assistance with the new features. Thank you for shopping Five Star Subaru Grapevine, Stephen Johnston, Sales Manager. 817-438-1700

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