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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,706 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,706 reviews

March 24, 2018

Amazing experience for my first time car buying I have recieved nothing but amazing service from everyone here. I will defiantly be returning and can’t wait to see what else is in store for me here More

by Tayhunt05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2018 -

Five Star Subaru of Grapevine responded

Welcome to Sam Pack's Five Star Subaru Grapevine, Tayhunt05! We can't wait to continue to share all that Subaru offers its owners. Stop by or give us a call anytime at 817-438-1700 with your questions. We love having you as our customer, Tony Hooman, GM

March 22, 2018

Great experience with Joey! I have bought two vehicles from Joey! He is honest and not trying to push something on you that you don't want or need. He will not try and get you to More

by Samantha M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Edwards, Brian Swarver
Mar 22, 2018 -

Five Star Subaru of Grapevine responded

Samantha, We are happy your go-to guy is at Sam Pack's Five Star Subaru in Grapevine! Thank you for both of your purchases and we look forward to helping you for years to come. We appreciate you and your business, Stephen Johnston, Sales Manager. 817-438-1700

March 22, 2018

Above and beyond This team went above and beyond anything I've ever experienced in my life . They all worked on this as a team and the results were fantastic. What a w More

by Stagecoach 101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Boyett, Terry Black
Mar 24, 2018 -

Five Star Subaru of Grapevine responded

Stagecoach 101, We love hearing we earned your business and any future service needs in the future. Your review and comments are appreciated by everyone at Sam Pack's Five Star Subaru Grapevine. Thank you for being our customer, Marcus Procter, Service Manager. 817-438-1700

March 20, 2018

A shockingly great experience! This was hands down the best car buying experience I have had. It was so easy, relaxed, and our sales person, Joey, was amazing to work with. He was v More

by Dhanselman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Edwards, Freddie Valdovinos
Mar 20, 2018 -

Five Star Subaru of Grapevine responded

Dhanselman, We love that you found your way to Five Star Subaru Grapevine! Congratulations on the purchase of your new Subaru and we look forward to having back for any future automotive needs. Thank you for your review and business, Stephen Johnston, Sales Manager 817-438-1700

March 19, 2018

Pleasant car buying experience Very relaxed car buying experience. A pleasure to do business with. Very knowledgeable and enthusiastic about the Subaru products. Also a socially co More

by Happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lennon, Freddie Valdovinos, Julie Yates
Mar 19, 2018 -

Five Star Subaru of Grapevine responded

Happy camper, Congratulations on the purchase of your new Subaru! We are grateful for your business and the high rating for Five Star Subaru of Grapevine. Thank you for your business and for choosing our dealership. Take Care, Stephen Johnston, Sales Manager 817-438-1700

March 17, 2018

Great experience - no pressure sales and an awesome deal The sales folks at Subaru of Grapevine were very nice, friendly and did not put any pressure on us to decide on a particular car or to buy right away. More

by JohnnyBgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2018 -

Five Star Subaru of Grapevine responded

Congratulations JohnnyBgood! We love having you as our customer and welcome you back to Subaru of Grapevine anytime. Thank you for choosing our dealership for your purchase, Stephen Johnston, Sales Manager 817-438-1700

March 16, 2018

Great experience! No pressure, just facts. Mr. Klozik was a pleasure to work with; very helpful and accommodating. In the very few instances he did not have the answer, he obtained it quickly. More

by JTDavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Mar 18, 2018 -

Five Star Subaru of Grapevine responded

JTDavis, providing great service is our number one goal. Thank you for taking the time to share your experience at Subaru of Grapevine. Bill Klozik and our management team appreciate your comments and business. Thanks, Tony Hooman, GM 817-438-1700

March 16, 2018

Great experience, it was hassle free This is the second Subaru I have bought from this Dealership. In both situations the salesmen were very easy to deal with. I did most of my correspo More

by pat22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Edwards
Mar 18, 2018 -

Five Star Subaru of Grapevine responded

Congratulations pat22 on the purchase of a second Subaru! We are so excited to have earned your business at Five Star Subaru of Grapevine. Thank you for being our customer, Tony Hooman, GM 817-438-1700

March 16, 2018

Treated like family Frankie treated us like family. He was very patient and did not pushed us to make a decision. He wanted us to feel happy with our purchase. Thank you More

by Yaibalm
Recommend Dealer
Yes
Employees Worked With
Stephen Johnston, Frankie Saif, Freddie Valdovinos
Mar 18, 2018 -

Five Star Subaru of Grapevine responded

Yaibalm, It is awesome to hear our team served you well at Subaru of Grapevine. Enjoy every minute of your new Subaru. We can't wait to hear about your adventures. Take care, Stephen Johnston, Sales Manager 817-438-1700

March 15, 2018

Excellent purchasing experience Subaru of Grapevine provided a very easy, hassle free, straightforward and pleasant car purchasing experience. Wing Yip was our salesperson and he cou More

by kimtx11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wing Yip, Joey Edwards
Mar 16, 2018 -

Five Star Subaru of Grapevine responded

klmtx11, The Sam Pack Auto Group culture is to create a positive customer experience and to continue that service long after the sale. With technology and care maintenance, we hope to have you enjoying your vehicle as long as possible. Thank you for recognizing our efforts and thank you for shopping at Five Star Subaru Grapevine. Take Care, Tony Hooman, GM 817-438-1700

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