Five Star Subaru of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Friendly and attentive dealership. Maybe the lowest Subaru prices in DFW. The staff is very friendly and not trying to pressure you to purchase anything. This is a very nice new facilit Maybe the lowest Subaru prices in DFW. The staff is very friendly and not trying to pressure you to purchase anything. This is a very nice new facility. More
Quick and easy. This was a great buying experience. With a 90 minute trip each way from where we live. We didn't want to be there for hours and hours. We were able to This was a great buying experience. With a 90 minute trip each way from where we live. We didn't want to be there for hours and hours. We were able to handle all the nitty gritty and financing the day before over the phone. Friday evening we got there at 5 and we were driving away by 6:30pm. To get a car nicer than we expected, for lower price than we expected we are very happy. We would use them again. Thanks John. More
Great Customer Care! This was my first time buying a car, so I wanted to take my time and do it right. I went to 3 different dealerships before this one so let me tell you This was my first time buying a car, so I wanted to take my time and do it right. I went to 3 different dealerships before this one so let me tell you, save yourself some time and go straight to Subaru of Grapevine. You aren’t going to find better service or customer care anywhere else. My sales rep, Jennifer, was especially helpful and always took the time to answer any questions I had, before and after the sale. The finance manger we saw, Brian, was also really helpful. Overall great experience. More
Vertr Impressed The people and the facilities make this a truly excellent dealership. Everyone was friendly and accommodating without being overwhelming and the faci The people and the facilities make this a truly excellent dealership. Everyone was friendly and accommodating without being overwhelming and the facility itself is new and spotless. More
Laid back sales My initial contact was through email after looking through the web inventory for the Outback. We arranged to come in an visit. My lease was ending o My initial contact was through email after looking through the web inventory for the Outback. We arranged to come in an visit. My lease was ending on a Chevy truck and I had questions since this was my first lease. We had decided to get my wife a new car and I would keep hers. Joey is very easy to talk with and has a very laid back approach. He presents you the facts and answers questions. He retrieved the car we were interested in and took us for a test drive. He began the drive by explaining many features of the car. While we were out my trade was being evaluated. The offer was less than I expected but I produced a Carmax quote and the dealer upped the bid to an acceptable figure. We did the deal and then Joey took us out and explained the car's features in detail. At no time during this entire visit did we feel pressured. It was a very pleasant experience. I'd recommend Joey to anyone. More
Fantastic Experience Keith was great to work with, as was the Finance Manager, Brian Button. They were both a pleasure and provided the best buying experience for a car th Keith was great to work with, as was the Finance Manager, Brian Button. They were both a pleasure and provided the best buying experience for a car that I’ve had to date. Thanks so much for working with my husband and I and taking great care of us. Would definitely recommend. More
Typical Bullcrap Typical car bull crap. Went there looking to lease a new vehicle. Salesman came up with a great idea to payoff the remaining balance on the lease them Typical car bull crap. Went there looking to lease a new vehicle. Salesman came up with a great idea to payoff the remaining balance on the lease themselves. Spend two days jumping through hoops just for them to call and back out of the deal. Guess they met their quota and don’t want our business. Happy To go somewhere else. More
Been looking for a company like this my whole adult life. Dustin Cox, Freddie (Finance) and, Daneen (Dee) were super amazing! Dustin and Freddie took a whole lotta time to help me out of a jam that I was in b Dustin Cox, Freddie (Finance) and, Daneen (Dee) were super amazing! Dustin and Freddie took a whole lotta time to help me out of a jam that I was in because of my Toyota, and got me a really good deal for the Crosstrek that I bought too. I hadn’t gone to a redelivery before, which is where you take your car back to the dealer after a couple of weeks, and Dee runs through everything with you that you need to know about your car. I was able to figure a lot out myself, but I learned about some things on all cars that I never knew before Dee explained...plus there were things and features I wasn’t using because I didn’t know they were available. Redelivery was a huge help, I got a gift card just for going, they washed my car, and the be frank, it was just nice going back to see the people who actually helped me feel good about buying a car. If you need a car, go to Dustin, and Freddie for finance, and please, PLEASE, go through your redelivery with Dee...you will learn more about the car than you would without it. And, get ready to enjoy your new Subaru; I’m sold for life on this company and dealership. More
Excellent buying experience Joey is the most professional person I have bought a car from. He was extremely professional from the phone to the in person to closing the deal. I Joey is the most professional person I have bought a car from. He was extremely professional from the phone to the in person to closing the deal. I actually bought the Infiniti because of his honesty and not presurring is into buying. I would definitely return to him to buy another car in the near future. More
Awesome Experience From the initial email about a new WRX to the delivery, Keith was there making sure I was taken care of. He answered all of my questions, explained ho From the initial email about a new WRX to the delivery, Keith was there making sure I was taken care of. He answered all of my questions, explained how everything worked and never once pressured. Have recommend this dealership to multiple friends and family already and will definitely be back. More