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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,706 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,706 reviews

April 15, 2018

Friendly and attentive dealership. Maybe the lowest Subaru prices in DFW. The staff is very friendly and not trying to pressure you to purchase anything. This is a very nice new facilit More

by Vljimenez21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lennon, Nick Power , Keith Sarao
Apr 16, 2018 -

Five Star Subaru of Grapevine responded

Vljimenez21, We strive to provide our shoppers with a great experience and its great to hear we did not disappoint. Congratulations on the purchase of your new Subaru. Stop in any time with your questions or we welcome you to our service center for keeping your new car healthy. Thank you for shopping at Five Star Subaru of Grapevine, Tony Hooman, GM 817-438-1700

April 14, 2018

Quick and easy. This was a great buying experience. With a 90 minute trip each way from where we live. We didn't want to be there for hours and hours. We were able to More

by Jonathan&Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2018 -

Five Star Subaru of Grapevine responded

Jonathon and Debbie, we hope you know how much we appreciate the extra miles you drove to shop at Five Star Subaru Grapevine. Your business and friendship mean a lot to John and all of us at the dealership. Let us know if you need assistance with any of your vehicle's features or maintenance questions. Enjoy, Stephen Johnston, Sales Manager 817-438-1700

April 14, 2018

Great Customer Care! This was my first time buying a car, so I wanted to take my time and do it right. I went to 3 different dealerships before this one so let me tell you More

by AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Button, Jennifer Schauer
Apr 16, 2018 -

Five Star Subaru of Grapevine responded

AM, We are so happy to be your first buying experience and welcome to Five Star Subaru of Grapevine. Please stop by any time you have questions about your vehicle or to simply enjoy the Subaru atmosphere. Thank you for your review and business, Tony Hooman, GM 817-438-1700

April 14, 2018

Vertr Impressed The people and the facilities make this a truly excellent dealership. Everyone was friendly and accommodating without being overwhelming and the faci More

by cathysd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Power, Stephen Johnston, Jennifer Schauer
Apr 16, 2018 -

Five Star Subaru of Grapevine responded

cathysd, Welcome to Five Star Subaru Grapevine! We were happy to have provided a 5-star experience as you shopped for a new vehicle. Please stop by or give Jennifer, Stephen, Nick or Dee a call if you have technology or maintenance questions. Thank you for shopping with us, Tony Hooman, GM 817-438-1700

April 06, 2018

Laid back sales My initial contact was through email after looking through the web inventory for the Outback. We arranged to come in an visit. My lease was ending o More

by Dmat
Recommend Dealer
Yes
Employees Worked With
Joey Edwards
Apr 06, 2018 -

Five Star Subaru of Grapevine responded

Dmat, It is great to hear Joey was able to help into a great deal. Thank you for giving Five Star Subaru Grapevine the opportunity to get you into a new Outback. Enjoy, Stephen Johnston, Sales Manager 817-438-1700

April 04, 2018

Fantastic Experience Keith was great to work with, as was the Finance Manager, Brian Button. They were both a pleasure and provided the best buying experience for a car th More

by Sdixon91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Button, Keith Sarao
Apr 05, 2018 -

Five Star Subaru of Grapevine responded

Sdixon91, We love having you and your husband as our customers and friends. Congratulations on the purchase of your new Subaru and please stop back any time for a review of the technology features or maintenance concerns. Thank you for your business, Tony Hooman, GM 817-438-1700

April 02, 2018

Typical Bullcrap Typical car bull crap. Went there looking to lease a new vehicle. Salesman came up with a great idea to payoff the remaining balance on the lease them More

by GoSomewhereElse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Cox
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2018

Been looking for a company like this my whole adult life. Dustin Cox, Freddie (Finance) and, Daneen (Dee) were super amazing! Dustin and Freddie took a whole lotta time to help me out of a jam that I was in b More

by WMPatterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee , Dee Boyett, Freddie Valdovinos
Mar 31, 2018 -

Five Star Subaru of Grapevine responded

Hello Mr. Patterson, It's great to hear you found our purchase and redelivery process beneficial. We welcome you back anytime you are in the area or need further assistance with your Crosstrek. Dee, Freddie, Dustin and all of us at Five Star Subaru of Grapevine thank you for your business. Take Care, Stephen Johnston, Sales Manager 817-438-1700

March 27, 2018

Excellent buying experience Joey is the most professional person I have bought a car from. He was extremely professional from the phone to the in person to closing the deal. I More

by Paul’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Edwards
Mar 27, 2018 -

Five Star Subaru of Grapevine responded

Paul's, on behalf of Joey Edwards and Subaru of Grapevine, thank you for shopping at our dealership. At your next visit, I would like to assist Joey and yourself to assure we reach the full 5 star rating. We value you as our customer. Take Care, Stephen Johnston, Sales Manager. 817-438-1700

March 26, 2018

Awesome Experience From the initial email about a new WRX to the delivery, Keith was there making sure I was taken care of. He answered all of my questions, explained ho More

by SVTMarine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Sarao
Mar 27, 2018 -

Five Star Subaru of Grapevine responded

SVTMarine, All of us at Sam Pack's Five Star Subaru Grapevine are honored to have earned your business. Thank you for these kind words and your referrals are greatly appreciated. Take Care and enjoy, Stephen Johnston, Sales Manager 817-438-1700

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