Back

Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,566 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
Contact Dealership

2651 William D Tate Ave

Grapevine, TX

76051

Directions

By Type

Showing 3,566 reviews

November 27, 2017

Great experience! My husband and I bought an Outback from Subaru of Grapevine two days ago and love it! Sean Roberts assisted us with the sale. He was very knowledgeabl More

by agroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Nov 28, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on your new Outback. We appreciate your comments regarding the service provided by Sean and Freddy and will certainly pass them along. You are a valued customer to us at Sam Pack's Five Star Subaru Grapevine. Give us a call anytime with any car care needs or concerns you may have. Thanks for your business and your feedback, Tony Hooman, GM, 817-438-1700.

November 26, 2017

Love my Outback from Sean, Tony, Freddy and Dee!!! I was recommended to this dealership by a friend. Actually drove by two other Subaru dealerships to get to Grapevine - worth the trip!! First met t More

by Hotrod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Boyett, Freddie Valdovinos
Nov 27, 2017 -

Five Star Subaru of Grapevine responded

Hotrod, Receiving your review with the recognition of so many of our staff put a smile on our faces. Thank you for bypassing the other dealers to shop at Five Star Subaru Grapevine. We appreciate you and your business. Enjoy ~ Tony Hooman, GM. 817-438-1700

November 26, 2017

Good Experience Good experience all around. Wing Yip is very knowledgeable of the Subaru products and features and was not pushy at any time in my dealings. Managemen More

by Hiker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2017 -

Five Star Subaru of Grapevine responded

Hiker, Congratulations on your new Subaru! We are happy you chose our dealership to purchase your new car. Thank you from all of us at Subaru of Grapevine, Please let us know when we can assist you in the future. Regards, Tony Hooman, GM. 817-438-1700.

November 21, 2017

Subaru convert Dustin was great to work with! He listened to what I wanted and went over multiple options to make sure the car AND the numbers met my needs. He was n More

by Nickandsuz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2017 -

Five Star Subaru of Grapevine responded

Nickandsuz, welcome to our Subaru Dealership! It is exciting to hear Dustin Cox took such good care of you and we've earned your business at Subaru of Grapevine. If you need a refresher on the new technology please stop by. We would love to have you back anytime. Thank you, Stephen Johnston, GSM 817-438-1700

November 21, 2017

Great new car lease experience Sean Roberts was the first sales person to assist me and i couldn’t be happier. He was sure to focus on the car and the experience. He was knowledgeab More

by Jdmonette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Johnston
Nov 21, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback and congratulations on your new Subaru. We appreciate your comments regarding the customer service provided by Sean Roberts and will certainly pass them along. Please call us anytime with any car care needs you may have and thanks for shopping at Sam Pack's Five Star Subaru Grapevine. Kindly, Tony Hooman, GM, 817-438-1700.

November 20, 2017

Great service. My wife and I had a great experience at this dealership. Sean was very helpful and really worked with us. We would use them again! More

by Hephaestus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback. You are valued customers at Sam Pack's Five Star Subaru Grapevine. Please call on us anytime with any car care needs you may have. Thank you, Tony Hooman, GM, 817-438-1700.

November 20, 2017

Great car buying experience My 2014 Outback was totaled a few weeks ago. I was contacted by Keith after checking a car buying service through my insurance. He was super helpful More

by PattyA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Sarao
Nov 21, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Patty and Congratulations on the purchase of your new Subaru. We will always value your time and your business when you drive an hour to come and see us at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs or concerns you may have. Thank you, Tony Hooman, GM, 817-438-1700.

November 20, 2017

Great experience Great attentive experience. Ended up with a great car at a great price. Come to grapevine suburu for a great experience and customer service. Thank yo More

by jordanrichards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback and congratulations on the purchase of your new Subaru. We value your time and your business at Sam Pack's Five Star Subaru Grapevine. Please call on us anytime with any car care needs you may have. Thank you, Tony Hooman, GM, 817-438-1700.

November 19, 2017

Happy Crosstrek Owner! Our experience was awesome! We were referred to the dealership by a friend in February/March, and purchased in mid March. The specific color and trim More

by Jean Bean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2017 -

Five Star Subaru of Grapevine responded

Jean, Sean and our team at Five Star Subaru Grapevine appreciate your patience as we delivered your Crosstrek. We are grateful to have you as our customer. Thank you for shopping with us, Stephen Johnston, GSM 817-438-1700

November 18, 2017

Worked hard to find the specific vehicle I wanted. Sean worked hard to find the 2018 Crosstrek in the trim level and color I wanted. Everything was ready when I arrived for my appointment to view the v More

by abrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Nov 19, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on your new 2018 Crosstrek, abrooks! It is wonderful to hear you had a good experience at Five Star Subaru Grapevine. We look forward to your next visit, Stephen Johnston, GSM 817-438-1700.

...
348
...