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Five Star Subaru of Grapevine
Grapevine, TX
3,706 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 3,706 reviews
May 09, 2018
Outstanding Customer Service Purchased a Subaru Forrester In January 2017. Every visit I have made to this dealer has been extremely positive and uplifting. A fabulous team w Purchased a Subaru Forrester In January 2017. Every visit I have made to this dealer has been extremely positive and uplifting. A fabulous team works there. Can’t speak highly enough about it! More
by LoisluvsherRu
Employees Worked With
Terry Black
May 08, 2018
Completely Satisfied Customer My car shopping experience was beyond expectations at Five Star Subaru. John was extremely patient, polite, and knowledgeable. We were given all the My car shopping experience was beyond expectations at Five Star Subaru. John was extremely patient, polite, and knowledgeable. We were given all the time and information that was needed to make our decision. We will definitely recommend our friends and family. More
by Snapier82
May 07, 2018
Jennifer and Jeff were awesome! We had an explorer that we were paying high payment a month and we wanted to downsize. The problem was that we were upside down by a lot. They told We had an explorer that we were paying high payment a month and we wanted to downsize. The problem was that we were upside down by a lot. They told us they would help us get where we wanted to be payment wise. My husband didn't think they could because other dealerships could not do it. But, they sure were able get us where we needed to be even being on the negative with our trade. Thank you so much for your help. I love my Subaru Impressa sport. More
by Linetteslastinglipcolor
Employees Worked With
Jeff Davis, Freddie Valdovinos, Jennifer Schauer
May 06, 2018
Kevin was awesome Awesome experience with Kevin and purchasing our new cross trek . Our first ever Subaru. He was very knowledgeable and helpful. We would recommend him Awesome experience with Kevin and purchasing our new cross trek . Our first ever Subaru. He was very knowledgeable and helpful. We would recommend him to anyone looking to get into a new Subaru. Thanks Kevin. More
by Fisherman
May 03, 2018
Hassle Free Friendly Customer Service Nick and everyone was amazing, even after I left the dealership they have been working to make sure I am satisfied and loving my vehicle Nick and everyone was amazing, even after I left the dealership they have been working to make sure I am satisfied and loving my vehicle More
by GHocking
May 03, 2018
Fast & friendly I bought an 18 BRZ tS from Subi of Grapevine. Nick Eyster was very friendly, super helpful, and most importantly, very transparent with me regarding t I bought an 18 BRZ tS from Subi of Grapevine. Nick Eyster was very friendly, super helpful, and most importantly, very transparent with me regarding the process. The buying process was quick and hassle-free. They even matched another dealership's lower price. Would definitely recommend. More
by ENathal10
Employees Worked With
May 02, 2018
Best buying experience!!! We looked at Honda, and almost bought Jeep, but when Nick introduced us to 5-Star Subaru (and the 2018 Outback), we were completely sold. No pressure We looked at Honda, and almost bought Jeep, but when Nick introduced us to 5-Star Subaru (and the 2018 Outback), we were completely sold. No pressure at all. Just a chill experience. He/they took great care of us. More
by Scooby
Employees Worked With
May 01, 2018
Used car purchase Dustin made my buying experience “pain free”. Gone are the days of haggling for hours on end at this dealership. Dustin was straight forward and effic Dustin made my buying experience “pain free”. Gone are the days of haggling for hours on end at this dealership. Dustin was straight forward and efficient. I respect the way he/this dealership does business. I’ve never bought a used car, so Dustin walked me through each step, mostly online, so that when I came in, the process was streamlined. Thank you for your time & patience! More
by Nan
April 29, 2018
Straight forward negotiation I called the dealer upfront to ask for a deal that would fit my budget. The salesperson, Kevin, took it offline and called a few minutes later with so I called the dealer upfront to ask for a deal that would fit my budget. The salesperson, Kevin, took it offline and called a few minutes later with some deals that worked for me. I stopped by to check the car and close the deal in less than one hour. Great experience!!! More
by marcoC
Employees Worked With
Jeff, Kevin Rucker
April 29, 2018
Excellent! I've owned many brands of cars over the years... Volvo, Infiniti, Volkswagen, BMW... This was by far the best customer service I've ever experienced. I've owned many brands of cars over the years... Volvo, Infiniti, Volkswagen, BMW... This was by far the best customer service I've ever experienced. They understood my expectations, they were never pushy and the whole process felt tike they genuinely wanted me as a long term customer. Great experience and I'm a very happy new Subaru owner! More
by Chamby
