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Five Star Subaru of Grapevine
Grapevine, TX
3,706 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 3,706 reviews
June 09, 2018
Very helpful The people were very patient and understanding with me, and helped me through every step in trying to get the car that I really wanted. The people were very patient and understanding with me, and helped me through every step in trying to get the car that I really wanted. More
by Tpwitch
Employees Worked With
June 06, 2018
Great Customer Service Dee is the reason I own and drive an Outback today! Her sweet personality and passion about the car convinced me that this was a great SUV. She is ver Dee is the reason I own and drive an Outback today! Her sweet personality and passion about the car convinced me that this was a great SUV. She is very professional and strives for every customer to have a great experience :) More
by ADB1966
Employees Worked With
Michael Dinh - Service Advisor ***** (five stars), Dee Boyett
June 06, 2018
Very Easy to work with and the dealer was amazing. I had such an amazing time buying my used truck from this dealership. They were very nice and willing to work with me on my price range. Joey Edwards I had such an amazing time buying my used truck from this dealership. They were very nice and willing to work with me on my price range. Joey Edwards was awesome. Very calm and relaxed and very in tuned to what I was looking for. I would 100% go back to him and would recommend Grapevine Subaru to all my friends. More
by JLevenson
Employees Worked With
Joey Edwards
June 04, 2018
Amazing and easy experience! Joey was very helpful in communicating in a timely manner via email. I only had to come to the dealership one day and walked away with a new car. They Joey was very helpful in communicating in a timely manner via email. I only had to come to the dealership one day and walked away with a new car. They made the process short, hassle free, and easy for me and my family. They did not lie to us or try to sell us a car above listing price. They had a very comfortable lobby with a friendly staff. I feel like a part of the new Subaru family in Grapevine I look forward to returning! More
by 121195
Employees Worked With
Joey Edwards
June 04, 2018
awesome experience I initially went in to look at purchasing a used WRX, met Nick right after checking in at reception. They didn't quite have what i was looking for in I initially went in to look at purchasing a used WRX, met Nick right after checking in at reception. They didn't quite have what i was looking for in their used inventory so we started to run the numbers on a 2018 WRX base model (after a test drive of course). Trying to finance it would have been way over my budget, and that's when Nick explained the option of leasing the car for a few years and the benefits of going that route. He was incredibly helpful and managed to get the payments down to my initial budget i had planned on, all while including the extended service package and 15,000/yr for 36mo. Could not be happier with the experience I had at 5 star Subaru in Grapevine, Nick even stayed after hours to make sure everything went smoothly so that I could drive off the lot in a new car that night. More
by glagnaar
June 01, 2018
A++++ all the way Dustin was overly easy to work with. Been to other dealerships and nothing near to our experience here. Our family may be in the market later this yea Dustin was overly easy to work with. Been to other dealerships and nothing near to our experience here. Our family may be in the market later this year and it will be one stop only this time for us. Thank you Five Star team! More
by Blaze
May 31, 2018
Fantastic experience Jennifer, Freddie and Stephen were all wonderful to work with on the purchase of our new Subaru. These 3 individuals are friendly and honest. I also a Jennifer, Freddie and Stephen were all wonderful to work with on the purchase of our new Subaru. These 3 individuals are friendly and honest. I also appreciate that they didn’t make us feel pressured. More
by Dallas18
Employees Worked With
Other Employees :
Stephen Johnston, Freddie Valdovinos, Jennifer Schauer
May 31, 2018
Patient, smooth transaction. We worked with Jennifer over at Grapevine Subaru and she was just great! We were in and out of there over a couple of months and she was patient with We worked with Jennifer over at Grapevine Subaru and she was just great! We were in and out of there over a couple of months and she was patient with us the whole way through. Walked about with a great deal on a 2018 Subaru Crosstrek! Thanks for everything Jennifer! More
by Growan
Employees Worked With
Jennifer Schauer
May 31, 2018
Great dealership made sure to meet my needs! Jennifer at Five Star Subaru was great at helping me find the right car for me! She was very patient with me after coming in multiple times and changi Jennifer at Five Star Subaru was great at helping me find the right car for me! She was very patient with me after coming in multiple times and changing my mind. She helped me get a great deal for my trade in and my new car and I love it! She even helped me out with navigating through the setup and made sure to set me up with a representative that would help me out further! More
by Kris10
Employees Worked With
Marcus Procter, Jennifer Schauer
May 30, 2018
Great Buying Experience!! Kevin and Freddie are both down to earth and professional. Was never being pressured into anything I didn't want. Will definitely come back again. T Kevin and Freddie are both down to earth and professional. Was never being pressured into anything I didn't want. Will definitely come back again. Thank you both for a great buying experience. More
by Keithiekid
Employees Worked With
Freddie Valdovinos, Kevin Rucker
