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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,459 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,459 reviews

October 24, 2017

The best car buying experience ever! I'm not one who leaves reviews unless I'm really impressed. The professionalism and courtesy of everyone that was part of the car buying experience wa More

by DaveWRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Johnston, Dee Boyett, Terry Black
Oct 25, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Dave. We appreciate your loyalty to Five Star Subaru Grapevine and will certainly share your comments with our sales team. Our goals include respecting our customers time as much as their business. Please call on us anytime with any car care needs you may encounter. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

October 23, 2017

Overall seamless, quick, very professional Will highly recomend Dustin to friends and family. Very professional and friendly. Made the whole buying experience easy and quick. Answered all my qu More

by Auto2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru and thanks for providing us with some feedback. We value your time and your business at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs you may have. Thank you, Tony Hooman, GM, 817-438-1700.

October 20, 2017

Thank you! I found this dealership to be pretty straight-forward, friendly and upfront, after shopping around for a BRZ for several months. Thank you to Joey E More

by GregoryBRZ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey Edwards
Oct 21, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Gregory and congratulations on your BRZ. We are delighted that you found your new car with us at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs you may have. Thank you, Tony Hooman, GM, 817-438-1700.

October 18, 2017

Fantastic! Joey did a fantastic job taking care of us during the sales process. He was extremely knowledgeable about the vehicle we purchased. He gave us a com More

by Kat Subaru 5963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Edwards
Oct 18, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on your new Forester. We appreciate your comments regarding the customer service provided by Joey Edwards and will certainly pass them along. We value your time and your business at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs or concerns you may have. Thank you, Tony Hooman, GM, 817-438-1700.

October 17, 2017

Great experience Dustin was honest, straight-forward, efficient, and knowledgeable. You can't ask for much more in any transaction, but I actually got much more: the w More

by UseHerName
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy in finance., Stephen Johnston, Dee Boyett
Oct 18, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback. We appreciate your comments regarding the customer service provided by our sales team and will certainly pass them along. We value your time and your business at Sam Pack's Five Star Subaru Grapevine. Please call on us anytime with any car care needs you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

October 16, 2017

Exceptionally upfront and honest. Joey was one of the most upfront and honest salespeople that I have ever worked with. He was very patient and easy to work with. He was also very wi More

by Mitchell Schuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dinh, a friend of mine, was also very helpful as well!, Joey Edwards
Oct 17, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Mitchell. We appreciate your comments regarding the customer service you received and will certainly pass them along. You are a valued customer at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

October 15, 2017

Great experience Had the best experience at Five Star Subaru in Grapevine. Joey Edwards was the best car dealer I've ever had. No pressure, went out of his way for our More

by CP4280
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dinh, a former student, helped a lot too!, Joey Edwards
Oct 16, 2017 -

Five Star Subaru of Grapevine responded

We are happy to hear you love your Forrester, CP4280. All of us at Five Star Subaru Grapevine thank you for shopping with us. Please let us know if we can help further. Thank you, Stephen Johnston, GSM. 817-438-1700.

October 13, 2017

Awesome Everyone was outstanding, no pushy sales people. Lee and Steve went out of their way to accommodate us. They were aiming to please! Will tell every More

by Feelin' good
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Johnston, Lee McDaniel
Oct 14, 2017 -

Five Star Subaru of Grapevine responded

We are excited to have you as our customer, Feelin' Good. Thanks for sharing your experience and for shopping at Five Star Subaru Grapevine. Best Regards, Tony Hooman, GM. 817-438-1700.

October 10, 2017

Easy Breezy Beautiful Subaru This was my first Subaru purchase and I loved the whole process. I wish the Financing was just a little bit easier. My interaction was mostly online More

by daisiesflo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Pacheco, , Frankie Saif
Oct 11, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on your first Subaru! Daisesflo, you are going to love it. Thanks for recognizing our team and for choosing Five Star Subaru of Grapevine, Stephen Johnston, GSM. 817-438-1700

October 07, 2017

Easiest car buying experience We walked in to simply look at a vehicle for my husband. I had not heard of Subaru nor was I aware of their reputation, so I was very weary. However f More

by Alina F Cabrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Five Star Subaru of Grapevine responded

We love that you found the Subaru Brand, Mr. and Mrs. Cabrera! Stop by anytime to learn more about your car, we are happy to help in anyway. Thank you for shopping with Dustin Cox and Five Star Subaru Grapevine. Best Regards, Tony Hooman, GM. 817-438-1700.

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