Five Star Subaru of Grapevine

From the moment i walked in Joey Edwards is an awesome sales consultant and I recommend visiting him at Five Star Subaru of Grapevine. He is patient and very knowledgeable. Befor Joey Edwards is an awesome sales consultant and I recommend visiting him at Five Star Subaru of Grapevine. He is patient and very knowledgeable. Before purchasing the vehicle, I did a walk round and popped the hood and inspected lines, wires, etc. He watched and pointed everything out that I asked for in particular. Great dealership with good customer service. More

Great dealer great salesman! I recently purchased a used 4Runner and the experience was top notch. Wing made it enjoyable and fun. He stayed way late to get everything done right I recently purchased a used 4Runner and the experience was top notch. Wing made it enjoyable and fun. He stayed way late to get everything done right then. I would recommend him and the dealership to anyone. More

Painless Dustin made this purchase painless. The car and price were exactly as agreed upon on the phone. There were no unpleasant surprises. Dustin was very kn Dustin made this purchase painless. The car and price were exactly as agreed upon on the phone. There were no unpleasant surprises. Dustin was very knowledgeable about Subaru technology. He was able to answer any questions and get us the road in no time. More

Extremely great! Amazing dealership. Went in to see Dee Boyett for a new sale post walk through and she answered all my questions fully. Checked with my service writer Amazing dealership. Went in to see Dee Boyett for a new sale post walk through and she answered all my questions fully. Checked with my service writer Michael Dinh for my next oil change, and my salesmen Cameron Munns came over to see how I was doing. Even checked with Brian Swarver with some warranty questions. Every one I talked to made me a priority. Very satisified. More

Flew from Phoenix AZ to buy here Joey was helpful and professional in the beginning. I had problems with the vehicle though. Three of the four tires were bad and needing replaced. Joey was helpful and professional in the beginning. I had problems with the vehicle though. Three of the four tires were bad and needing replaced. Also the passenger’s front wheel barring was bad and I could not make my trip back to Phoenix without spending $700 out of my pocket to get it roadworthy. I let the dealership know about this and did not get a reasonable response. these were safety issues not as is issues. Just make sure you thoroughly check out veh before buying from here. More

Best dealer I've ever met! Sean was nice, genuine and extremely helpful while I had to shop for a new vehicle after mine was totaled. He was patient, helpful and knowledgeable w Sean was nice, genuine and extremely helpful while I had to shop for a new vehicle after mine was totaled. He was patient, helpful and knowledgeable without being pushy. And he helped me stay within my budget. The finace manager was also fantastic to work with! And he worked to get me the best interest rate. It's been 2 months and we still recommend them to anyone looking for a new vehicle! More

Excellent review of car's phone/map/text options I dropped in without an appointment asking for Dee Boyett, who had gone over the car with me after purchase. I had a question about the keyless entry I dropped in without an appointment asking for Dee Boyett, who had gone over the car with me after purchase. I had a question about the keyless entry system, and she ended up pairing my iPhone with the car, loading my contact information, showing me how to ask for a phone or text to be called. She also went over the map system, all at the touch of a button and oral instructions. She explained that I needed to leave my charger in the car all the time to access some of these services. Dee is sooooo patient and explains over again until I was able to "play" with the features. She is PHENOMENAL! I'm so technologically inept that it's pitiful. She doesn't make me feel like an idiot, and it's fun to talk, laugh, and sing with her. She's an absolute positive part of 5 Star. Unfortunately for her, I also ask for her first because I know that she relates to my inefficiency. Love her! More

Don't Go Anywhere Else! Everyone at Five Star Subaru was great to work with. While they did not have my vehicle on the lot, they made sure to find exactly what I wanted and d Everyone at Five Star Subaru was great to work with. While they did not have my vehicle on the lot, they made sure to find exactly what I wanted and delivered it within a few days. Wing Yip, personally went and picked it up a day early to better suite my work schedule. He even texted me pics of the car and gave me daily updates. There were no games played during the purchase of the vehicle. I would definitely recommend anyone looking for a Subaru check out Subaru of Grapevine first. More

Exceptional Dealership The sales representative Bill was very helpful and provided with high class hospitality. In a friendly environment. My brother got a great car and we The sales representative Bill was very helpful and provided with high class hospitality. In a friendly environment. My brother got a great car and we are excited about the purchase. More

Outstanding service! Dustin went above and beyond in helping me and ensuring I was treated with respect. He went two steps ahead to ensure that I got what I wanted and ens Dustin went above and beyond in helping me and ensuring I was treated with respect. He went two steps ahead to ensure that I got what I wanted and ensured the process was as fast as it could be. He was not pushy like other salesmen I have felt with at other dealers. Outstanding! dealership was clean and everyone was helpful! More