Five Star Subaru of Grapevine

My purchase of a 2017 outback On a previous visit some months back I was very impressed with Clay Garret’s knowledge but more importantly his attitude is a human being. This is w On a previous visit some months back I was very impressed with Clay Garret’s knowledge but more importantly his attitude is a human being. This is why I returned to five Star even though I wasn’t too sure that you had the vehicle that would fit our needs based on my Internet search. Please keep in mind, I had searched within a 250 mile radius of Fort Worth and had picked out several cars which I thought would fit our needs and seem to be priced right . Clay showed us the vehicle I called him about and my wife and I were thinking very seriously about purchasing that vehicle. Without trying to upsell us Clay showed us the certified used 2017 and simply said this is the best value. As a result we looked over the car closely and decided that that was the best place to put our money since we are retired and more or less on a fixed income both of us are very cautious when approaching any major financial decision . We are very grateful that Clay showed us a vehicle other than what I asked to see as well as the vehicle I had come in to see because we ended up with the best value for us as a result. I would also like to mention that your finance person Bryan Brian Button was also extremely helpful and insightful. In fact Bryan was kind enough to show us where we were about to make a mistake and helped us to make what we believe is the best decision for us. In most cases it is been my experience that it is more fun to go have a root canal without Novocain them to purchase a vehicle. This was a very pleasant first. We enjoyed the experience we like to your people and I would definitely recommend your dealership and especially the people we dealt with. More

Smooth transaction, pleasure to work with. I’m extremely happy with my experience at Five Star Subaru of Grapevine. The facilities are wonderful, and John made this the best car buying experien I’m extremely happy with my experience at Five Star Subaru of Grapevine. The facilities are wonderful, and John made this the best car buying experience I’ve had by far. No fuss or nonsense, straight to the point with the customer’s wants in mind. I’ll definitely recommend John for anyone that wants to purchase a Subaru in the future. More

Great Experience! Purchasing my 2018 Crosstrek was an excellent experience! John Michael is knowledgeable and very personable as well as the other team members that I Purchasing my 2018 Crosstrek was an excellent experience! John Michael is knowledgeable and very personable as well as the other team members that I met. I would recommend him and this dealership to anyone. More

I love my Outback! Superior customer service! Sean went above and beyond to make my Subaru-buying experience easy and actually tons of fun. It's not everyday you get to Superior customer service! Sean went above and beyond to make my Subaru-buying experience easy and actually tons of fun. It's not everyday you get to drive off the lot knowing you made a good investment while treating yourself to your dream car. Sean took the time to walk me through every step of the selection and buying process of my Outback and even walked me through how to use the main technology features. Very knowledgeable, personable, and passionate about Subarus. Will definitely be back to see Sean in 200,000 miles or so when it's time to get a new Subaru. Highly recommended! More

Good honest transaction I bought an Acura from this dealer. They were honest in their dealing. I got a good deal from them. They were also very efficient in closing the deal. I bought an Acura from this dealer. They were honest in their dealing. I got a good deal from them. They were also very efficient in closing the deal. I worked with Dustin and Wing and both were outstanding. Wing is very knowledgeable about cars and even an Acura that is not commonly sold at this Subaru dealership. Freddie in the business did not do any hard sell on extra warranties. Overall, I'll buy from them again. More

My experience buying a car from Subaru No Hastle experience!! I didn’t feel pressured to buy and the staff were extremely patient and helpful. I would definitely recommend to my friends. No Hastle experience!! I didn’t feel pressured to buy and the staff were extremely patient and helpful. I would definitely recommend to my friends. More

Never Felt Better About Buying A Car! Everybody who we interacted with at Subaru of Grapevine was courteous and professional. They were more than happy to go back and re-work everything we Everybody who we interacted with at Subaru of Grapevine was courteous and professional. They were more than happy to go back and re-work everything we were looking at if we weren't comfortable with the price. And in the end, when I suspected something wasn't right with the loan calculation, rather than dismissing my concern (which I feel like would have happened at other dealerships) they took the time to research it and discovered I was actually right (and then corrected it). Throughout the entire process, I never once felt pressured to make a decision or add on any features that we weren't 100% comfortable with. Oh yeah, and the car is AWESOME!!! The features are insane! And you get the reliability of a Subaru to boot. Buying the 2019 Ascent from Subaru of Grapevine was one of the better decisions I've made as a consumer in my life. Everyone should go buy cars from them. More

I never give 5 star ratings The exception is Joey Edwards, a five star salesman if ever there was one. All service no b.s. Did everything he said and more. I sent out inquirie The exception is Joey Edwards, a five star salesman if ever there was one. All service no b.s. Did everything he said and more. I sent out inquiries to several dealerships all requiring a phone number. Joey responded by email with a suggested vehicle. Two others responded complaining that they couldn't call me. Guess what? I didn't want them to call me. I called Joey; we had a nice conversation and I bought a car in no small part to his respect for the way I wanted to business in the beginning. My wife loves the car and likes the way Joey does business. As it stands, we will definitely do business at Subaru of Grapevine again. More

A very easy and pleasant experience! I contacted the dealership through their internet team. Was looking for a very specific vehicle which they had in stock. I received an extremely compe I contacted the dealership through their internet team. Was looking for a very specific vehicle which they had in stock. I received an extremely competitive quote quickly, and the follow up call was quick and painless. I did contact some other area Subaru dealers, but was impressed with the speed and efficiency the team at Subaru of Grapevine was able to answer my questions over the other stores. Needless to say, they earned my business by being extremely prompt and professional, and I am enjoying my new Forester. Big thanks to John Michael and Allen Russell in the Internet team, and to Freddie Valdovinos in the business office. More

Great experience Quick and easy purchase. Dustin was great to work with. Very transparent with everything and got me a great deal. Will definitely recommend to all my Quick and easy purchase. Dustin was great to work with. Very transparent with everything and got me a great deal. Will definitely recommend to all my friends. More