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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,707 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,707 reviews

August 02, 2018

excellent service The service we received from our sales person, Wing Yip was absolutely excellent. I would definitely recommend him if you are thinking of buying a Sub More

by De
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Swarver
Aug 02, 2018 -

Five Star Subaru of Grapevine responded

De, We join Wing Yip in thanking you for shopping at Five Star Subaru Grapevine. Enjoy your new Subaru and please stay in touch with any questions that may arise. Thank you, Stephen Johnston, Sales Manager

August 01, 2018

Great customer experience We worked with Sean Roberts (sales) and Freddie V (finance) and both were pleasant to work with and made the buying experience easy and pain-free. More

by newsubaruowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Aug 01, 2018 -

Five Star Subaru of Grapevine responded

newsubaruowner, How wonderful to receive your 5 star review for Sean and Freddie. Thank you for taking the time to share your experience and we look forward to working with you again. Take Care, Stephen Johnston, Sales Manager

August 01, 2018

Excellent service Overall it was a great experience buying my first car. Whether being their choice of inventory or the way they make you feel comfortable at the dealer More

by VNReddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Five Star Subaru of Grapevine responded

VNReddy, Congratulations on your first car and thank you for choosing our dealership for the purchase. We loved having you shop with Wing and our team. Enjoy, Stephen Johnston, Sales Manager

August 01, 2018

Wing is Awesome Wing was fantastic. He went above and beyond to take care of me by answering any questions that I had. He added in extras to the vehicle as a bonus an More

by Blprater
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Five Star Subaru of Grapevine responded

Blprater, This recognition for Wing and his customer service is appreciated. If you would like a revisit of the technology on your new Subaru, please stop back. We appreciate you and your business, Stephen Johnston, Sales Manager

August 01, 2018

Dedicated to earning my business I believe I’m sometimes difficult to work with especially with high dollar purchases. Wing was cooprittive in whatever form I needed it from him, be i More

by Jose alvara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Five Star Subaru of Grapevine responded

Jose, Congratulations on the purchase of your new Subaru. This recognition for Wing is appreciated as is your business. Thank you, Stephen Johnston, Sales Manager

July 31, 2018

Great Experience This was a great experience purchasing our Forester. Everyone was friendly and helpful. Never felt pressured from anyone. We were given all the inform More

by JandA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Edwards, Dee Boyett, Brian Swarver, Freddie Valdovinos
Jul 31, 2018 -

Five Star Subaru of Grapevine responded

JandA, It is great to hear you found shopping with our team worthy of a 5-star rating. Thank you from all of us at Five Star Subaru Grapevine. We appreciate you and your business. Take Care, Stephen Johnston, Sales Manager

July 31, 2018

More for the money I lucked out and had Jennifer for my sales person when I stopped in to look at the Ascent. She helped me through all aspects of learning about the veh More

by Noelle273
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Schauer
Aug 01, 2018 -

Five Star Subaru of Grapevine responded

Noelle273, Thank you for shopping with Jennifer and Sean. You and your business are appreciated. Take Care, Stephen Johnston, Sales Manager

July 31, 2018

Excellent customer service Kevin in sales was totally focused on helping us find the Subaru we wanted. He was very attentive in getting us around to see several different cars a More

by Jim222
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian (finance) and Harvey (finance), Stephen Johnston, Kevin Rucker
Jul 31, 2018 -

Five Star Subaru of Grapevine responded

Jim222, Your complete satisfaction is and always will be our goal. Thanks for taking the time to share your shopping experience at Five Star Subaru Grapevine. We appreciate you, Stephen Johnston, Sales Manager

July 31, 2018

Best car buying experience ever Joey Edwards made the the shopping of our new Forester enjoyable. He was so helpful and patient. His knowledge and belief in Subaru helped us become More

by apharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Button, Joey Edwards
Aug 01, 2018 -

Five Star Subaru of Grapevine responded

apharris, Congratulations on owning a great new Forester. This recognition for Joey and our team is appreciated as is your business. Stop by anytime for a refresher on your new vehicle's technology. Enjoy, Stephen Johnston, Sales Manager

July 30, 2018

Great experience, nice people Sean was a great salesman. Very attentive to my needs and efficiently narrowed down the car that fit my preferences perfectly. I feel like I got a rea More

by Simon R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Five Star Subaru of Grapevine responded

Simon, Thank you for sharing your shopping experience. Please be sure to visit with Dee Boyett as you become more familiar with your Subaru. Dee is here to revisit your new car with you to assure you are getting the best drive with Subaru technology. We appreciate you, Stephen Johnston, Sales Manager

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