Five Star Subaru of Grapevine

What a great Subaru dealership Five Star Subaru of Grapevine, Texas holds up to it's name being 5 stars. This was the first Subaru dealership experience for me and overall I had a Five Star Subaru of Grapevine, Texas holds up to it's name being 5 stars. This was the first Subaru dealership experience for me and overall I had a great experience. Dustin Cox was knowledgeable about the Subaru vehicles, showed great communication skills, and was very professional!!! Freddie Valdovinos made finance process smooth and easy!!! My family and I love our Forester and will be back in few years to purchase another one. Thanks again, Armando More

Outstanding sales person Clay Garrett The overall experience at the dealership is pretty good and family friendly. When you get there, try to get a hold of Clay Garrett. While dealing with The overall experience at the dealership is pretty good and family friendly. When you get there, try to get a hold of Clay Garrett. While dealing with him you’ll find a unique combination of integrity and transparency you’ll appreciate after all those pushy, even shady sales people I met at Toyota and Honda dealerships trying to nickle and dime you every step of the way. Clay knows the cars and is a straight shooter. No BS, just facts and real experience. I strongly recommend him. More

Awesome car buying experience! Nick was a great salesperson! We live in Austin but Subaru in Grapevine had the exact car we were looking for. Nick was very easy to communicate with Nick was a great salesperson! We live in Austin but Subaru in Grapevine had the exact car we were looking for. Nick was very easy to communicate with via phone and even texted us pictures in more detail of the car. He had the car ready for us to test drive when we got there. It was detailed immaculately! We told Nick about our recent experience of being in a horrible accident in our other Subaru. He took extra time to explain all of the safety features of what kept us safe in the accident. His knowledge of the safety features of a Subaru reinforced why we are now Subaru customers for life! We will be visiting Nick again when we are ready to purchase our next Subaru in the next few months. More

Best place to buy a Car. This is absolutely the BEST place to buy a car! Not only are they easy to work with on the front end of the purchase, they take care of you all the w This is absolutely the BEST place to buy a car! Not only are they easy to work with on the front end of the purchase, they take care of you all the way around! Customer service is second to none! This is our second car we got from John Mosqueda More

Personal Attention, Quality Professionalism John Michael Mosqueda is one salesman I am pleased to recommend to anyone looking for a new Subaru. First impressions are important, and he impressed John Michael Mosqueda is one salesman I am pleased to recommend to anyone looking for a new Subaru. First impressions are important, and he impressed me by having both cars I expressed an interest in on the phone sitting by the outside door, ready for me to test drive upon my arrival at Five Star Subaru. During the test drives, John Michael fully explained the details of the car. Knowing I had a 2009 Forrester, he did not waste time on the similarities, but he invested time in being sure I was aware of and comfortable with newer features, especially the technology. His knowledge and comfort with the Forrester were the most successful “sales talk” one could give. John Michael went the extra mile for me when there was a slight mix-up as another customer and I decided to buy the same car at virtually the same time. Along with his sales manager, the car with the correct color and same features was found at a dealership in the Metroplex. They arranged to have the similar car at Five Star in Grapevine the next morning. Because my 2009 Forrester had a mechanical issue, John Michael made sure I had a loaner Forrester to drive home for the night. The next morning my new car was washed and waiting for me as I drove up. John Michael was standing next to it, ready to go with me on one final test drive. Before leaving the dealership, John Michael made sure my radio was set up to my liking and that my cell phone was linked to the car. We had difficulty getting my StarLinK established and agreed he would follows-up on the issue. He contacted me several times over the next week until the issue was resolved. He even offered to use his day off to fix the problem. Fortunately, he was able to discover and remedy the problem without having to sacrifice his time off. He followed up after resolving the problem to insure there were no issues. Throughout our interactions John Michael was friendly and easy to talk with. He kept the conversations professional while still showing interest in me as a person, not just a sales target. Five Star Subaru obviously knows how to hire the best! More

Great Sevice I was very satisfied with my New Legacy and the great work that my salesmen Tony Resio did, by having everything ready for me and as well as helping I was very satisfied with my New Legacy and the great work that my salesmen Tony Resio did, by having everything ready for me and as well as helping me take my rental car back. the Finance manager Freddie also did a great job. Thank you guys all the Help. More

Great service/great people Tony Resio was amazing! No pressure at all. Tony was very knowledgeable and, on top of that, a Christian Brother. When I need my next car, Subaru of G Tony Resio was amazing! No pressure at all. Tony was very knowledgeable and, on top of that, a Christian Brother. When I need my next car, Subaru of Grapevine will be my first choice and, it goes w/o saying, Tony will be the Guy I search for. More

Just the Best Scroll through the reviews and you will see that all the customers seem to come to the same conclusion. This is a very professional dealership. I made Scroll through the reviews and you will see that all the customers seem to come to the same conclusion. This is a very professional dealership. I made an appointment with Joey to see a Subaru that we discussed on the phone. When I arrived it was ready to test drive. Joey test drove the car with me and led me through the features. There was never a rush and certainly no pressure. The car pretty much can sell itself. I would have never considered a Subaru until I felt that I needed the safest car around. To my surprise, this is the best car I have ever owner, safe or not. This car has all the technical extras, which is what I was looking for. The Legacy with the safety features was actually less expensive to insure than my previous 2014 model (worth about $15,000) compared to the 2018 Legacy that listed for about $30,000. I did not change any of the coverage either. In a conversation with the General Manager, I learned that in just two years or so, this dealership has become #1 in Dallas Ft. Worth. Easy to see why. More

Awesome! New and very clean dealership! I was impressed with the kids play area and the concession area. I've bought a lot of cars and visited a lot of dealers New and very clean dealership! I was impressed with the kids play area and the concession area. I've bought a lot of cars and visited a lot of dealerships, this one is at the top of my list. More