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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,707 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,707 reviews

September 19, 2018

2019 Crosstrek Dcastro Nick treated us so professionally. Not once did he try to sell us something we didn’t want. Unlike other dealers in other dealerships Nick truly liste More

by Dcastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Five Star Subaru of Grapevine responded

Dcastro, Congratulations on the purchase of your new Subaru! This recognition for Nick and our dealership is appreciated. Please let us know when questions arise about your new ride. Enjoy, Stephen Johnston, Sales Manager

September 18, 2018

Used car buying experience I do my research before buying a car. This is by far the most pleasant car buying experience i have had Mr Cooper made the process easy he is a ma More

by Ksjemam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2018 -

Five Star Subaru of Grapevine responded

Ksjemam, We are happy to know your research brought you to Five Star Subaru Grapevine. Thank you for acknowledging Darrell and if there is anything else we can assist with please let us know. Enjoy, Stephen Johnston, Sales Manager

September 16, 2018

Never felt pressured and friendliness of all the personnel. Cleanliness of the dealership premises and how helpful everyone was, not just the salesperson. Great car buying experience and will recommend the dea More

by Major Pots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Alicia, Dee Boyett
Sep 17, 2018 -

Five Star Subaru of Grapevine responded

Major Pots, Thank you for taking the time to share your experience at Five Star Subaru Grapevine. We are grateful for your business and hope to help any time you have questions about your new Subaru. Take Care, Stephen Johnston, Sales Manager

September 13, 2018

Fantastic! Sean has been working with me since March 2018 to get me into the highly aniticiapted 2019 Ascent as soon as it rolled out. It was a long wait, but se More

by Newsubiegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2018 -

Five Star Subaru of Grapevine responded

Newsubiegirl, Congratulations on owning the awesome new Ascent! We hope you are enjoying every minute in your new Subaru! To make sure you are, please come back for a revisit of its technology and features. Thank you, Stephen Johnston, Sales Manager

September 10, 2018

Great Experience! Beginning with the responsiveness to a web inquiry, to the attention and efficiency throughout the sales process, Darrell Cooper and the entire 5 Star More

by Jeff B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Five Star Subaru of Grapevine responded

Jeff B., Thank you for sharing your shopping experience with Darrell Cooper. We are excited to have you as a customer and appreciate your referrals. Enjoy your new Subaru, Stephen Johnston, Sales Manager

September 10, 2018

Great experience Prior to going to the dealership we knew we wanted to work with your only female salesperson. Jennifer was knowledgeable and guided us through the pro More

by Jterrito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Valdovinos, Jennifer Schauer
Sep 11, 2018 -

Five Star Subaru of Grapevine responded

Jterrito, Your feedback is truly appreciated and we are certain Jennifer used her expertise to offer you the best available pricing. Thank you for being our customer and please let us know if questions arise about your new Subaru. Enjoy, Stephen Johnston, Sales Manager

September 10, 2018

Best car buying experience ever! I went in looking for a car to replace my Range Rover. Jennifer was extremely helpful and knowledgeable without being pushy and rude. I went and looke More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Schauer
Sep 11, 2018 -

Five Star Subaru of Grapevine responded

Chad, We were all so happy to have you return to purchase a Subaru. Thank you for offering Jennifer a 5-star rating. It is great to have you as a customer, Stephen Johnston, Sales Manager

September 10, 2018

Very Helpful Joey worked with me to find the right vehicle, and then worked with me to make sure the deal made since and worked for me. More

by wally
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey Edwards
Sep 11, 2018 -

Five Star Subaru of Grapevine responded

wally, Joey is great at working for his customer and we appreciate the recognition for him and the dealership. Whenever auto needs arise we hope to be your first thought. Thank you, Stephen Johnston, Sales Manager

September 07, 2018

Great purchase experience. Had a great experience working with Clay on the purchase of a used car for my son. We test drove the car on Labor day and wanted to take some time to More

by RM
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2018 -

Five Star Subaru of Grapevine responded

RM, Thank you for sharing your feedback fro Clay and Subaru Grapevine. We would love the opportunity to work with you and your son anytime you have auto needs. Enjoy, Stephen Johnston, Sales Manager

September 06, 2018

Great experience! We had a great experience at 5 Star Suburu and that's all thanks to Clay. He was easy to work with and made the buying process quick and easy. Even wi More

by Sskinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Five Star Subaru of Grapevine responded

Sskinner, It is great to hear the online process worked well in your schedule. Enjoy your new Subaru and please stay in touch if questions arise about its features or care. Thank you, Stephen Johnston, Sales Manager

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