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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,566 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,566 reviews

March 25, 2024

Derek was very helpful and did everything he could to get us into our car without any problems .Thanks Derek and Five Star Subaru More

by Juan ruiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Five Star Subaru of Grapevine responded

Juan, We appreciate knowing your Five Star Subaru shopping visit went well. Customer experience is a focus at our dealership and we continue to be available at 817-438-1700. Derek and I want to make certain you enjoy your new car. Thank you for sharing! Best regards, Doug Laymon, Sales Manager

March 24, 2024

I called several dealers and they are the best to work with very happy with my purchase Thanks to everyone who helped us More

by RJMYERS1959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, RJMYERS1959, on your new Subaru purchase. At Five Star Subaru, customer satisfaction remains a priority long after the sale. When you have technical or care concerns, we want to hear from you at 817-438-1700. Thank you for rating your experience. Sincerely, Doug Laymon, Sales Manager

March 24, 2024

Our salesperson, John, was wonderful. He walked us through everything to do with the car and made sure my daughter felt completely comfortable before we drove away. This is the first time More

by ARNOLD.SARA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Five Star Subaru of Grapevine responded

Thank you, ARNOLD.SARA, for taking the time to share the details of your shopping experience at Five Star Subaru. John and our sales team are focused on helping your daughter enjoy her Forester. Reach us at 817-438-1700 any time you need our vehicle advice. Thanks again for sharing your visit! Best regards, Doug Laymon, Sales Manager

March 24, 2024

Great experience across the board. Shannon was terrific to work with from beginning to end. Thanks very much! More

by 06OUTBACK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Five Star Subaru of Grapevine responded

Congratulations on your new vehicle from Five Star Subaru, 06OUTBACK! Shannon and our team welcome you to stop by or call 817-438-1700. We are here to help you know your new Subaru and enjoy your ride to its fullest. Thank you, Doug Laymon, Sales Manager

March 23, 2024

Shannon and Tobias demonstrated exceptional assistance throughout the entirety of the purchasing process and provided invaluable support post-purchase. I wholeheartedly recommend their services to anyone More

by DAVIS.ALVIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Five Star Subaru of Grapevine responded

DAVIS.ALVIN, We're truly honored that you placed your trust in Five Star Subaru to assist you with your pre and post purchase needs. Our team is dedicated to providing exceptional service and ensuring that your experience with us is nothing short of outstanding. Should you have any questions or require further assistance in the future, please don't hesitate to reach out to 817-438-1700,. We're here to help in any way we can. Thank you, Doug Laymon, Sales Manager

March 23, 2024

We have bought 2 cars from this dealership and dealt with Bill Klozik both times. He is a salesman that makes sure he gives you the best service. He took care of us from start to finish and still checks up o More

by WENDY.MUNZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Wendy, on your purchase at Five Star Subaru. Bill is a great source of vehicle knowledge. Reach him and our team at 817-438-1700 any time. Thank you for shopping with us! Best regards, Doug Laymon, Sales Manager

March 23, 2024

Phenomenal customer service they had what I wanted and were able to get me to a price that worked for me and was in and out with my brand new crosstrek in less than a hour, super appreciative that on the More

by CHRISTOPHERHEAD57.CH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Five Star Subaru of Grapevine responded

Christopher, Congratulations on the purchase of your new Crosstrek at Five Star Subaru. We want to continue earning your trust, so reach out to 817-438-1700 with car questions any time. Our goal is make this a great ownership experience. Thank you, Doug Laymon, Sales Manager

March 23, 2024

We had a great experience. You had the vehicle we wanted in stock. We initially thought we were going to have to order one. The staff were helpful, knowledgeable, and effici More

by COLLINSAG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Five Star Subaru of Grapevine responded

Thank you, COLLINSAG, for shopping at Five Star Subaru. Expect every visit to our dealership to be exceptional. We are focused on your satisfaction. Reach us any time at 817-438-1700. Take care, Doug Laymon, Sales Manager

March 22, 2024

Ron was such a great representative of 5 star Subaru. He made the process easy and took his time to make sure all of our needs were met. He’s followed up several times to make sure we’re enjoying our new More

by mattlawrencepcav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Matt, for shopping with Ron at Five Star Subaru. Helping you fully enjoy your Outback continues to be our focus. Stop by or call 817-438-1700 with questions any time. We are here for you! Take care, Doug Laymon, Sales Manager

March 21, 2024

The service department customer representative went out of his way to assure our new part was installed in a timely manner. More

by Bobbi.farrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Bobbi, for choosing Five Star Subaru for your vehicle care. Timely service is the goal and we hope you reach out to Mike again in the future at 817-438-1700. We appreciate you. Best regards, Jakob Ritter, Service Director

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