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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,566 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,566 reviews

April 07, 2024

Our interactions will Nick R. and Bill K. in Sales were great as well as with Brandon F. in Finance! Very professional and in all aspects of our vehicle purchase. More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Five Star Subaru of Grapevine responded

Jim, Thank you for taking the time to share your feedback with us! We're delighted to hear that your interactions with Nick, Bill, and Brandon during your vehicle purchase were exceptional. We are here to help with all of your vehicle needs at Five Star Subaru. Stop by or call 817-438-1700 any time. Let us know how we can help you enjoy your new car. Congratulations! Take care, Doug Laymon, Sales Manager

April 06, 2024

Very satisfied with this dealership, its finance staff and its sales staff. This is my 3rd lease vehicle and I would not go anywhere else. Very satisfied. More

by BBSEVIER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, BBSEVIER, on your leased car from Five Star Subaru. We want to hear from you at 817-438-1700 with technical or care questions. We want you to fully enjoy your new Subaru. Thank you, Doug Laymon, Sales Manager

April 06, 2024

Quick and easy, great techs and advisors. I got everything I needed done and very happy with service More

by lcano89
Recommend Dealer
Yes
Employees Worked With
Ryan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Five Star Subaru of Grapevine responded

Lcano89, We really appreciate hearing from you! Thank you for sharing your experience with our Five Star Subaru service department. Reach Lauren and Ryan with questions any time at 817-438-1700. Safe travels! Take care, Jakob Ritter, Service Director

April 05, 2024

Knowledgable, honest, and quick! Lots of great selections of all models to choose from on the lot. More

by Robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Five Star Subaru of Grapevine responded

Robert, We appreciate working with you at Five Star Subaru. Let us know how we can help you enjoy your car. Give us a call any time at 817-438-1700. Thank you for your business and feedback. Take care, Doug Laymon, Sales Manager

April 05, 2024

The Service department is the best I have ever seen and I have seen quite a lot, from Ford, Chevrolet , Honda, Nissan and Mercury keep up the excellent work More

by FRISCO1004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex So
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Mitri Manivanh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lanphouthacoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Five Star Subaru of Grapevine responded

Thank you, FRISCO1004! Our service team is grateful to help you with your vehicle care. Between visits, give us a call at 817-438-1700 if you need our advice. Safe travels, Jakob Ritter, Service Director

April 05, 2024

Rikko did a fantastic job getting the best vehicle for our son!!! We didn’t expect to find exactly what we all wanted in such a short time and at the price point we needed! More

by ROOKS.FAMILY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rikko DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Five Star Subaru of Grapevine responded

ROOKS.FAMILY, At Five Star Subaru, we're dedicated to providing excellent service and ensuring that we meet and exceed your expectations. If you have any further questions about your Subaru, please reach Rikko or me at 817-438-1700. We're here to help, and we appreciate your feedback! Thank you, Doug Laymon, Sales Manager

April 05, 2024

Amazing experience, my family was treated with the utmost respect! Great customer service! Highly recommend. More

by BAPMAN87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, BAPMAN87, on your new Subaru! At Five Star Subaru, we focus on customer satisfaction and we continue to welcome your new car questions at 817-438-1700. Thank you for shopping with us! Best regards, Doug Laymon, Sales Manager

April 04, 2024

Wonderful experience from start to finish! David Hendricks was great to work with! Everything done remotely. More

by NMWSUNFLOWER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Five Star Subaru of Grapevine responded

NMWSUNFLOWER, Thank you so much for taking the time to share your positive experience with David. We strive to create an enjoyable environment for our customers, and it's fantastic to hear that he achieved that for you. We encourage you to stop by or call 817-438-1700 with new car questions. Helping you fully enjoy your Subaru is our next goal. Best regards, Doug Laymon, Sales Manager

April 03, 2024

Absolutely the best Service Department I have ever visited. The staff is outstanding and always has your best interest in mind. More

by Jwmaxx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex So
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Mitri Manivanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Five Star Subaru of Grapevine responded

Jwmaxx1, We're delighted to hear that the Five Star Subaru service staff provided you with great service. At our dealership, we strive to make every appointment as smooth as possible for our customers. Thank you for choosing us, and we look forward to serving you again in the future. If you need anything else, please call 817-438-1700. Safe travels, Jakob Ritter, Service Director

April 03, 2024

Rex listened to my questions and provided information about my car that was very helpful More

by Lunarock1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex So
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex had another person help me but I don’t remember the name
Apr 04, 2024 -

Five Star Subaru of Grapevine responded

Lunarock1116, Thank you for sharing your experience with us! We're delighted to hear that Rex took the time to listen to your questions and provide helpful information about your car. Providing excellent service and ensuring our customers have all the information they need is our top priority at Five Star Subaru. If you have any further questions or need assistance in the future, give us a call at 817-438-1700. We appreciate your feedback and look forward to serving you again! Take care, Jakob Ritter, Service Director

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