Five Star Subaru of Grapevine

I was very impressed with this dealership. I believe it was one of the managers that opened the door to usher us in. Tobias had the car we wanted to test, drive, ready and waiting at the front I believe it was one of the managers that opened the door to usher us in. Tobias had the car we wanted to test, drive, ready and waiting at the front. When we were finally finished, someone showed me where to get some cold water to refill my own and they had snacks for the customers in the same area. I would buy from this dealership again, if the need ever arises. More

Jaime did a great job helping me with any questions I had. He was extremely knowledgeable. had. He was extremely knowledgeable. More

I have come to rely on great service from the folks at Five Star Subaru. Five Star Subaru. More

Everyone was very friendly, outgoing and helpful. The entire process was very easy, no pressure and smooth. Very positive experience from beginning to end. Could not be happier. The entire process was very easy, no pressure and smooth. Very positive experience from beginning to end. Could not be happier. More

James was very friendly and made the whole experience easy and comfortable. He laid out the options and made sure I was at ease with the entire process. easy and comfortable. He laid out the options and made sure I was at ease with the entire process. More

Jaylon was a great salesman Greg lacks mannerism and politeness Not friendly at all Not a smile at all In fact, he never appreciateyJaylon for doing a great job and getting a sale done politeness Not friendly at all Not a smile at all In fact, he never appreciateyJaylon for doing a great job and getting a sale done More

I can't express enough how grateful I am for the exceptional service I received from Mike. I was in a tough spot, needing my car serviced at the last minute, and Mike went above and beyond to accomm exceptional service I received from Mike. I was in a tough spot, needing my car serviced at the last minute, and Mike went above and beyond to accommodate me. From the moment I walked in, he made me feel like a valued customer, despite the short notice. Mike's professionalism, friendliness, and genuine care for his customers are truly remarkable. He took the time to explain everything clearly, ensuring I understood the work that needed to be done and giving me peace of mind. It's rare to find someone who is not only skilled at what they do but also takes the time to make you feel comfortable and appreciated. What stood out the most was Mike's willingness to go the extra mile. He didn't just fit me into the schedule; he made sure everything was handled efficiently and with great attention to detail. I left feeling confident that my car was in the best hands possible. I'll definitely be coming back for any future needs, and it's all because of Mike. His dedication to excellent service has earned my trust and loyalty. Thank you, Mike, for turning what could have been a stressful situation into a positive experience. You're the reason I'll be a returning customer! More

Was greeted by Shannon R, she is extremely helpful she helped me find what I was looking for, wait wasn’t long, test drove different models with me, showed me the technology of the vehicle, the finance ge helped me find what I was looking for, wait wasn’t long, test drove different models with me, showed me the technology of the vehicle, the finance gentleman was of great help as well! I’ll refer everyone here! Professional without feeling pressure! Thank you! More

We walked into 5 Star just looking. It ten a rainy afternoon and we were bored of doing nothing. In a couple of hours, we were driving off in a new car. We loved everything about 5 S It ten a rainy afternoon and we were bored of doing nothing. In a couple of hours, we were driving off in a new car. We loved everything about 5 Star and would recommend it to others looking for a new car, or to just get out of the rain. More

Very good experience. Would recommend to a friend or family. Can't think of anything else Would recommend to a friend or family. Can't think of anything else More