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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,461 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,461 reviews

December 27, 2019

Subaru of Grapevine excel at customers service. They take the time to make you feel welcome. I was in and out in with no problems. More

by Leelee
Recommend Dealer
Yes
Employees Worked With
Michael Dinh
Dec 28, 2019 -

Five Star Subaru of Grapevine responded

Hello Leelee, Customer care is so important to us at Subaru of Grapevine. We want to make certain you feel welcomed and knowledgeable when you visit. Thank you for sharing your service experience and for recognizing Michael. Please stay in touch at 817-438-1700 when we can help again. Safe Travels, Marcus Procter, Service Manager

December 27, 2019

Subaru of Grapevine - positive experience Shannon was patient with me as I wrestled with whether to buy new or used. I felt like throughout the process, she looked out for my best interests. More

by Ann H
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Dec 28, 2019 -

Five Star Subaru of Grapevine responded

Happy New Year, Ann! Thank you for recognizing Shannon's efforts and her customer care. Knowing you are fully satisfied with your car buying experience is important to all of us at Subaru of Grapevine. We hope you continue to contact us at 817-438-1700. Safe travels, Doug Laymon, Sales Manager

December 27, 2019

Another great experience at the Five Star family! They always “make it right” in a day of super tech. Communicating with the customer in the easiest manner for the customer. I appreciate the great team th More

by Syngen62
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dinh
Dec 28, 2019 -

Five Star Subaru of Grapevine responded

Thank you, Syngen62, for taking the time to acknowledge our team. We are here to make your drive time as enjoyable as possible. Please stay in touch at 817-438-1700. It is great to have you a part of the Subaru of Grapevine family. Happy New Year, Marcus Procter, Service Manager

December 26, 2019

Buying my car was a good experience. Shannon, sales rep, did a great job - very knowledgeable about Subaru products, helpful, caring . Professional in every way! Great follow-up! Brandon, in Finance, was More

by suzieqt
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Fraikes
Dec 27, 2019 -

Five Star Subaru of Grapevine responded

Congratulations on your car purchase, suzieqt! When Shannon or I can help with the features or care of your Subaru, please reach out to us at 817-438-1700. We wish you a very happy holiday season and safe travels always. Thank you, Doug Laymon, Sales Manager

December 25, 2019

Awesome Everyone was very professional and I could not ask for more . And I wanna say thanks to Scott was very very friendly and helped me to get a good deal More

by Hamrialex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Dec 26, 2019 -

Five Star Subaru of Grapevine responded

Congratulations Hamrialex on your new Subaru purchase! Scott and our sales team are available at 817-438-1700 to continue helping with your vehicle needs. We look forward to serving you again at Subaru of Grapevine! Thank you, Doug Laymon, Sales Manager

December 24, 2019

Buying our Subaru Ascent Steve was great and easy to work with throughout the process. No pressure and a great price. We worked on the deal long distance and made it easy for More

by richard.born
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Five Star Subaru of Grapevine responded

Congratulations on the purchase of your new Subaru! It is great to hear Stephen provided clear communication throughout the buying process. Please stay in touch at 817-438-1700. We are excited to call you a customer of Subaru of Grapevine. Thank you for sharing your comments. Thanks again, Doug Laymon, Sales Manager

December 24, 2019

Can't recommend highly enough! My wife and I have spent almost 2 months searching for a car. In that time, we've dealt with 20+ different sales guys, and it was a breath of fresh ai More

by mdukowitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Dec 26, 2019 -

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine! We are all so grateful you gave us an opportunity to introduce you to your new Outback. Our goal is to continue providing you the automotive answers you need and ask that you stay in touch at 817-438-1700. It is important for us to know you are fully enjoying your Subaru. Thank you, Doug Laymon, Sales Manager

December 24, 2019

December trip Efficient and knowledgeable sales reps. Patient and personable. It appears that Tobias and Lauren are both hard workers. Facility is also very clea More

by tmp520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Bayles
Dec 26, 2019 -

Five Star Subaru of Grapevine responded

Happy Holidays, tmp520! We share the excitement of driving a new Subaru with you. Please let Tobias, Lauren, or me know if you would like to come back to Subaru of Grapevine for a revisit of any of your car's features or care. Call us anytime at 817-438-1700. In the meantime, enjoy the ride and new adventures. Thank you, Doug Laymon, Sales Manager

December 23, 2019

Went with 5 star because of Tobias. His initial contact made 5 Star feel approachable. The whole experience was 5 Stars all the way. Great experience! More

by lgwolters2
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Dec 24, 2019 -

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine! As you begin enjoying your new vehicle, please let Tobias or me know if there are features you would like to revisit. Call us at 817-438-1700. We want to make certain you fully enjoy your Subaru! Thank you and Happy Holidays, Doug Laymon, Sales Manager

December 22, 2019

Customer gr Friendly and polite at all time, and all the crew also is friendly know matter what or who they working with, keep up good work More

by jpuentes0069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie Valdovinos, Luis Hernandez
Dec 23, 2019 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, jpuentes0069! The team at Subaru of Grapevine is always available to help with your vehicle needs. Please let us know if there are features in your car that you would like to review by calling us at 817-438-1700. Thank you for your business and comments. Happy Holidays, Doug Laymon, Sales Manager

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