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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,450 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,450 reviews

January 09, 2020

Excellent experience! Nick Eyster helped from beginning to end, no high pressure! A pleasure to work with! Everyone at the dealership was helpful. If I need to purchase another Subaru I will go to Nick! More

by amvincent
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Five Star Subaru of Grapevine responded

Hello amvincent! It would be awesome to welcome you back to Subaru of Grapevine. As you get comfortable in your new vehicle, please reach out to Nick or me at 817-438-1700. Knowing you are getting the most enjoyment as you drive is important. Thank you for your kind words and business, Doug Laymon, Sales Manager

January 09, 2020

Time for a new Outback I bought my first Outback with Bill Klozik in 2014 and was happy that he is now at Five Star in Grapevine so I could deal with him again. He was able More

by RSHANKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Jan 10, 2020 -

Five Star Subaru of Grapevine responded

Hello RSHANKS, We are excited that you continue to work with Bill. He is an asset to our customers at Subaru of Grapevine. Bill and I would love to continue helping with your vehicle questions and we welcome your calls to 817-438-1700. Thank you for sharing your comments and congratulations on the purchase of your new Subaru. Enjoy, Doug Laymon, Sales Manager

January 08, 2020

Taylor Ates was awesome! Went above and beyond for us I let her know what type of car and my budget she helped me fit everything into my needs. More

by KACEY.KRIEG
Recommend Dealer
Yes
Employees Worked With
Taylor Bayles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Jan 09, 2020 -

Five Star Subaru of Grapevine responded

Hello Kacey, Congratulations on your new Subaru purchase. Taylor and I are available at 817-438-1700 whenever you have a technology or care concern. We both want to make sure you are fully enjoying your Subaru. Thank you for shopping at Subaru of Grapevine, Doug Laymon, Sales Manager

January 06, 2020

Both BB and Shannon were great to work with. BB made the car buying experience easy and Shannon made sure everything was ready to go. More

by moe.munoz
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BB, Anthony Lombardo
Jan 07, 2020 -

Five Star Subaru of Grapevine responded

Thank you for taking the time to acknowledge BB, Shannon, and Subaru of Grapevine. Our goal is to be your only call when you have vehicle needs. We hope you stay in touch with us at 817-438-1700. We are grateful for your business and review. Thanks again, Doug Laymon, Sales Manager

January 04, 2020

I arrived early (to avoid traffic making me late), and they took my car right in. They were done and I was driving out 45 minutes later! Courteous service personnel provided all the info I needed. Just an More

by serenity3424
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2020 -

Five Star Subaru of Grapevine responded

Hello serenity3424! Serving you as efficiently as possible is a priority. We are grateful for your business in our service center and we look forward to helping you again at Subaru of Grapevine. When you have maintenance concerns, please call us at 817-438-1700. Thank you for making us your auto dealer, Doug Laymon, Sales Manager

January 03, 2020

Very well organized That's pretty much it. I told them what I was looking for, they found it, shipped it up from Houston, called me the next day, set up a time t More

by bodenmi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2020 -

Five Star Subaru of Grapevine responded

Thank you, bodenmi, for taking the time to share your shopping experience at Subaru of Grapevine. When you are ready to schedule a redelivery of your new vehicle, please let Wing, Dee, or me know at 817-438-1700. Our goal is to continue providing customer care to help you enjoy your Subaru. You are a valued customer, Doug Laymon, Sales Manager

January 03, 2020

After visiting over 5+ dealerships, the difference at Subaru of Grapevine with Wing was immediately evident. He treated us like important customers, didn’t waste our time in any way and welcomed us to t More

by tata
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2020 -

Five Star Subaru of Grapevine responded

Hello tata, We love that you settled on making your purchase at Subaru of Grapevine! We hope you stay in touch with Wing because he is a wealth of knowledge. We want you to fully enjoy your new car so please call us anytime we can help at 817-438-1700. Happy New Year and Thank You, Doug Laymon, Sales Manager

January 03, 2020

We have purchased from three Subaru dealerships. This was by far the most pleasant and easy of our experiences. They are low-pressure, professional, accommodating, More

by Amy R.
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Fraikes, Rutger Kesling
Jan 04, 2020 -

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, Amy! Thank you for shopping with us! We love sharing our vehicle knowledge with you. Whenever you have questions about your Subaru, please give Rutger or me a call at 817-438-1700. Enjoy and safe travels, Doug Laymon, Sales Manager

January 03, 2020

2020 Subaru Crosstrek Great experience buying a new car at year-end! I had looked at several dealerships and was all over the map as far as the vehicle I was looking to buy More

by pwags777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe it was Jeff Davis, Freddie Valdovinos, Spencer Fuller
Jan 04, 2020 -

Five Star Subaru of Grapevine responded

Happy New Year, pwags777! Our team is here to help you no matter the time. We look forward to seeing you in 2020. Thank you for choosing Subaru of Grapevine, Doug Laymon, Sales Manager

January 02, 2020

Nick and Subaru Grapevine are the best We have now purchased TWO vehicles from Subaru Grapevine over the last few years. Nick and Jeff assisted us with both transactions. Nick is one of the More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2020 -

Five Star Subaru of Grapevine responded

Thank you, John, for visiting Subaru of Grapevine for a second purchase. Your loyalty to Nick and our dealership is very much appreciated. Stop by anytime you have concerns or simply need a complimentary car wash. We love your commitment to our team. Thanks again, Doug Laymon, Sales Manager

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