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Five Star Nissan of Florence

Florence, SC

3.9
282 Reviews

311 N Cashua Drive

Florence, SC

29501

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Showing 282 reviews

May 19, 2021

People friendly and super helpful. Mike Wilson and Lamon Davis are super amazing!! Will recommend and most definitely be back!! We love our new car!! More

by Betty and Russell Bower
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Lamon Davis
May 19, 2021 -

Betty and Russell Bower responded

Love Nissan of Florence

May 20, 2021 -

Five Star Nissan of Florence responded

Thank you for the excellent review, Betty and Russell! We are so glad to learn that Mike and Lamon each exceeded your expectations and went the extra mile to help you find the perfect new car. Your recommendation of Five Star Nissan Florence is appreciated; congratulations on your new car!

May 04, 2021

Mike Wilson was great. Finance process was a bit trying. Took too long and nothing was explained. Just asked me to sign papers without any explanation. More

by gkcahill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
May 05, 2021 -

Five Star Nissan of Florence responded

Hello, Thank you for sharing your review. Your feedback is important to us, and I would appreciate the opportunity to speak with you to address your review further. Please email me at a time that is convenient for you. Terry Moore General Manager tmoore@fivestarflorence.com

April 21, 2021

The service department treated me with respect And The service department treated me with respect And courtesy and got my vehicles recall done and washed for me too. Thank you all very much More

by Debbie.prosser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
Apr 21, 2021 -

Five Star Nissan of Florence responded

Debbie, We are glad to be of service to you! Thank you for taking the time to write such a kind review of our Service Department. Please come back and see us at Five Star Nissan of Florence for any future automotive needs.

April 17, 2021

Great place to have your vehicle service, experience personnel and great customer service atmosphere. I had appointment, took me right away and finished job as stated. More

by DENEGE54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen at (Service Department).
Apr 18, 2021 -

Five Star Nissan of Florence responded

Thanks for the great feedback! Honesty, integrity and customer service are our top priorities. We're so glad to learn you had a great experience and we know the future will yield equally great results.

April 03, 2021

first time to do business with five star nissan. every one i dealt with was friendly and helpful. i work with Kenya Watson, she handles internet sales. i saw a truck on their web site i liked she was quic More

by davishoward341
Recommend Dealer
Yes
Employees Worked With
Kenya Watson
Apr 05, 2021 -

Five Star Nissan of Florence responded

Thank you for the positive feedback! We are delighted to know that you had a good car-buying experience with us at Five Star Nissan Florence, and we hope that you will continue to visit us!

April 01, 2021

The dealership is clean bright and the people are nice.although the prices are higher for some service they usually get things done right and fairly quickly.Most recently it took 3 hours for oil and More

by peteokelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Cain
Apr 02, 2021 -

Five Star Nissan of Florence responded

Hi! Thanks so much for your great feedback about our Service Department at Five Star Nissan of Florence. We always aim to do things as quickly as possible with the same quality of service. Stop by again!

March 28, 2021

I had very good service at Florence Nissan,The front desk person Ms.Brown was absolutely the best, she is a wonderful associate, very friendly, and helpful in every area of my visit!💖 More

by evalockhart48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms.Brown
Mar 30, 2021 -

Five Star Nissan of Florence responded

Eva, thank you for taking the time to share your excellent experience with Ms. Brown! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 24, 2021

Everyone was great. We worked with Joshua Marston, and we were very impressed! He is great at what he does. He answered any questions we had, and did all he could to help get us in the car we wanted. We will More

by Mason and Kaylynn Daniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Marston
Mar 25, 2021 -

Five Star Nissan of Florence responded

Mason and Kaylynn, thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Joshua went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

March 20, 2021

It was my first time at five star Nissan. No issues when making the appointment. It was for 430.but I got off work and called to see if I could come in early. They said sure. They were able to get me in and More

by islandgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Brown
Mar 20, 2021 -

Five Star Nissan of Florence responded

Thank you for visiting Five Star Nissan Florence! We are happy to know that you enjoyed wonderful service. We look forward to working with you again!

March 09, 2021

The slowest people and they lie so bad just to get money out of you. Every time I get an oil change it’s at least a 3 hour wait ( and yes I made an appointment first) . They “supposedly” reinstalled my radi More

by Bitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Cantey, Isaiah Addison
Mar 10, 2021 -

Five Star Nissan of Florence responded

Hi, Your feedback is important to us and I would appreciate the opportunity to speak with you about your service experiences. Please contact me at your earliest convenience. I look forward to speaking with you. Best Regards, Terry Moore General Manager tmoore@fivestarflorence.com

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