Five Star Nissan of Florence
Florence, SC
Filter Reviews by Keyword
By Type
Showing 283 reviews
I was recently in the market for a new truck. After some research I decided on a Nissan Frontier. I looked online at several dealerships and even called some. I was impressed when I called Palmetto Nissan, research I decided on a Nissan Frontier. I looked online at several dealerships and even called some. I was impressed when I called Palmetto Nissan, so I went by. They didn't have a truck like I was looking for but Steve Harpe and Sidney Swinney went out of their way to find one. They located one at another dealership and had it delivered. When I went to pick it up Sidney went with my wife and me and sat in it and explained it's features. My overall experience at Palmetto Nissan was very good and I recommend them to anyone looking to purchase an auto. More
Our entire experience at Palmetto Nissan was and very good. We were fortunate to meet David Alsberry in the lobby and he set the tone for a very cordial yet businesslike encounter. David sought to under good. We were fortunate to meet David Alsberry in the lobby and he set the tone for a very cordial yet businesslike encounter. David sought to understand our needs and work hard to fulfill those needs. At no time did we ever feel pressured or manipulated. David did a great job of representing the needs of both Palmetto and us. To be honest, in all our years of purchasing vehicles, this was the first time that we left a dealership after a purchase with completely positive feelings. We felt that we had been treated fairly and with respect and that both parties had come away from the deal in a win/win situation. We are pleased with our new Titan. The ride, performance and appearance is all we hoped it would be. Since the purchase, our experience has, one again, been exceptional. Phil Calcutt is the most professional yet courteous service manager we have ever encountered. All of our experiences with the service department have been very good. They are prompt, efficient and competent. We are pleased with the quality of their work. The purchase of a new vehicle is a tremendous investment. The quality of the service department is a vital part of protecting that investment. Palmetto Nissan does that very well. Travis & Marilyn Walters More
I was in desperate need for a vehicle, while researching my options, a friend of mine who just purchased a car from Palmetto Nissan, suggested I stop by and speak with David. I had no idea what to expect. my options, a friend of mine who just purchased a car from Palmetto Nissan, suggested I stop by and speak with David. I had no idea what to expect. I thought the only option I had was to go to a "buy here - pay here" dealer, and purchase a car without warranty and that could possibly break down as soon as I drove it off the lot. David and the staff at Palmetto Nissan made me feel like I was the only customer that night. After driving off in my brand new 2012 Nissan Versa, I realized at that very moment, David and the staff at Palmetto Nissan had my best interest at heart! Thank you David and staff at Palmetto Nissan! More
For close to 3 years I have trusted the folks at Palmetto Nissan. As to "Why?" I give Palmetto Nissan such a high review is due to how they continue to display the upmost characteristics of true professiona Nissan. As to "Why?" I give Palmetto Nissan such a high review is due to how they continue to display the upmost characteristics of true professionals. Friendliness, dependability, honesty, & integrity are just a few words that come to mind when I think of Palmetto Nissan and its trained staff. I am always asked if I need a ride while I am getting my truck serviced or if I would like to wait while enjoying a nice cup of hot coffee. I will continue to use and reccomend Palmetto Nissan in the future for they know how to make their customers feel right at home. J.Poston Florence, SC More
From the very first time I brought my car into the Service Department at Palmetto Nissan, I was treated with the utmost courtesy; my car was serviced in a timely manner for a fair price. Whether I ha Service Department at Palmetto Nissan, I was treated with the utmost courtesy; my car was serviced in a timely manner for a fair price. Whether I had a regularly scheduled service appointment or not, were I to call for service, I was always accommodated. I appreciate this dealership and their employees. More
Everything was great. I was happy with how everyone worked with me and that the saleperson help get all the features that I was looking for. I was very comfortable with all of Palmetto Nissan personal worked with me and that the saleperson help get all the features that I was looking for. I was very comfortable with all of Palmetto Nissan personal that help with my sale. More
For years I had driven a GM vehicle. When the Murano hit the road I knew I had to have one so to Palmetto Nissian I went. I purchased a 2010 Murano and I love it. The salesman was friendly and not pushy a the road I knew I had to have one so to Palmetto Nissian I went. I purchased a 2010 Murano and I love it. The salesman was friendly and not pushy at all. After showing me the vehicles he had I decided on a color that they didn't have on the lot. He called around and found the exact color with all the options I wanted and it was on their lot the next day. The finance manager was right on target with his payment/interest rate. Since having my Murano I have been back to have routine service done and I am very pleased with the treatment I have received in the service department. The work is done quickly and they are very polite but yet very professional. I will continue to travel from my home to Palmetto Nissian to have my vehicle serviced by these great guys. More
My experience was great from the beginning. Once my company reached out to the dealership the sales person (Curt Brown) contacted me immediately and inquired about my desire. He was professional and re company reached out to the dealership the sales person (Curt Brown) contacted me immediately and inquired about my desire. He was professional and respectful while obtaining everything I wanted. He answered all questions or insecurities I had regard purchasing the car. Curt made my purchase experience a delight. I have never purchased a car and walked away feeling like I was ripped off. I actually feel good about the purchase and I love my car. My experience in the dealership was great from deciding which car to purchase to financing my 2012 Nissan Altima Coupe. Thank you all for a GREAT EXPERIENCE . More
My wife and I stopped by Palmetto Nissan in Florence one Saturday morning in February, so she could just "look around" at the new vehicles. A little while later we left the dealership driving a 2011 Nissan Saturday morning in February, so she could just "look around" at the new vehicles. A little while later we left the dealership driving a 2011 Nissan Rogue!!! The salesperson (David Alsberry), and everyone else we dealt with that Saturday morning were wonderful. I felt as though we received a very fair price for our "trade in", and some got some great financing. I've taken the car to the service department on a couple of occasions for the normal maintenance (oil, filter change, etc.) and have been just as pleased with the folks in the service department. Overall, this has been the most "pleasurable" car buying experience I've ever had...thanks to the folks at Palmetto Nissan. More
I was very pleased with the service department at Palmetto Nissan. The staff was very nice to me. I was offered transportation to and from anywhere I needed to go while my car was being serviced. I w Palmetto Nissan. The staff was very nice to me. I was offered transportation to and from anywhere I needed to go while my car was being serviced. I was also offered a car wash. They called to let me know when my car was ready. I will continue to take my car to Palmetto Nissan for future service. I highly recommend them for your service needs. More