Five Star Nissan of Florence

Last Friday (11/8/13) was turning off I-20 onto Evans St. when my car's check engine light (which had been on for three weeks) began flashing and my car began to "putter". I knew I had to eventually purchase when my car's check engine light (which had been on for three weeks) began flashing and my car began to "putter". I knew I had to eventually purchase a new car because my current car was going to die, and it decided to go that day. I planned to go the dealership on Saturday, and fortunately I pass it on my way to work which is how I located it. As God's blessing would have it, all I had to do was make another right turn and I was in the dealership's parking lot. Marcus greeted me and I kindly informed him that my car has died and I am in need of a new vehicle. i informed him of my experience with the versa (I rented it about a month ago, and I liked the drive and excellent mileage on gas). He directed me to what was available. I test drove a silver Versa, and I ended up driving it home. What I thought was very impressive was the fact that it did not take the staff long to complete their paperwork process. I got to the dealership around 6pm, and I was home by 7:30pm. Marcus was very informative and professional as he explained the car's features, and was very patient with me as I was trying to get him my background information (I was exasperated and STRESSED, not only because my car died but I was SO unprepared). I then spoke with Isaiah, who went over the paperwork with me, and I appreciated his patience as well because I READ everything. Patrick was very courteous as he waited for me to clear my items from my old vehicle. The staff in general was very accommodating and made for a hassle-free, comfortable experience. "AP" More

Michael McClary was very polite and listened to what we had to say. At first we were only looking, but Mike took the time to show us cars and took us for a test drive. We really liked the Nissan 2010 Cube, had to say. At first we were only looking, but Mike took the time to show us cars and took us for a test drive. We really liked the Nissan 2010 Cube, and Mike worked hard to get us the deal we needed to get the car we liked. We had a great experience, and would certainly do business with Michael McClary again. More

I went to Palmetto Nissan to look at a vechicle that I saw online and was greeted by Marcus who took me for a test drive immediately. During the drive we spoke about reasons why I wanted another vechicle. saw online and was greeted by Marcus who took me for a test drive immediately. During the drive we spoke about reasons why I wanted another vechicle. Once back at the dealship even though a lenghty period and with much apprehension from myself Marcus and Mike helped get me approve for a car!! They listened to my needs and my concerns and took action. I had a minor issue less than 24 hours of having the car and they took care of me. Thanks to my M&M team my fellas and I are riding good. THey made great babysitters also. Keep up the great work guys!! More

Michael McClary was my sales person. He was very patient, attentive, and focused on my needs. Although I was a bit indecisive about purchasing my first car, he was very sincere and did not pressure me; inste attentive, and focused on my needs. Although I was a bit indecisive about purchasing my first car, he was very sincere and did not pressure me; instead, he let me figure things out and then helped me along the way. Edward Bridges was very welcoming and friendly. He went above and beyond to make sure I was satisfied. Each visit I made upon purchasing my vehicle was a great experience. I felt at home and welcomed by the Nissan staff. More

Great Experince! No pressure sales consultant. Very relaxed and friendly atmosphere. Knowledgeable staff. Eager to make a sale and will offer great pricing to get your business. I have never owned a Ni relaxed and friendly atmosphere. Knowledgeable staff. Eager to make a sale and will offer great pricing to get your business. I have never owned a Nissan before and just simply based on my experience today with my Sales Consultant and the Sales Manager, I would go back!!! Again, I was never pressured to purchase the vehicle. The staff was friendly and ready to do whatever it took to have my business. Wonderful Experience!! And I LOVE MY JUKE !!! :) (I received an excellent deal) More

I would highly recommend Palmetto Nissan in Florence SC . The salesman and staff were very professional. They did everything they could to make our car buying experience very easy. Thanks, Steve and R The salesman and staff were very professional. They did everything they could to make our car buying experience very easy. Thanks, Steve and Robin Evans More

From the time I entered Palmetto Nissan, I was From the time I entered Palmetto Nissan, I was comfortable! Customer service seemed to come natural to everyone there. I am not easily impressed but From the time I entered Palmetto Nissan, I was comfortable! Customer service seemed to come natural to everyone there. I am not easily impressed but salesman Curtis Brown was up for the challenge. He won my confidence in his ability with his obvious knowledge and experience. He explained why he asked questions that he asked and let me know what to expect each step, in advance. I really had no hope that I would be leaving with a reliable car due to "starting over" and no credit to speak of. But they pulled together to get me approved. I spent ALL DAY in Palmetto Nissan! Not because they were slow or incompetent but because they were determined to make sure I left satisfied. And within that day, I noticed two three things worth noting that a bet not many other places can boast. 1) Curt respected my position as to what I expected in a car and what I was able / willing to budget. 2.) The entire staff treated each person that entered the facility with equality and with much respect and appreciation. 3) And most worth mentioning, I NEVER felt like I was really with a salesman. Rather it be genuine personality or sharp skill, I never felt like I was being badgered by a door to door vacuum salesperson! Now I can feel confident my children are in a safe (and sexy) ride when I buckle them in. And I thank you Curt Brown for making me bend with a little faith. Palmetto Nissan Rocks! Love the car and can promise you I won't even bother looking elsewhere when life allows me an upgrade! Robin M Floyd More

i retract my statement, mr fisher the boss has took care of everything, i have received everything that was due to me, so there for i now have nothing bad to say about this company of everything, i have received everything that was due to me, so there for i now have nothing bad to say about this company More

Shopping at Palmetto Nissan was just a great experience. David was great as he made me fall in love with my new 2012 Altima (Loaded). I also got great value for my trade-in. Everything went smooth, and I David was great as he made me fall in love with my new 2012 Altima (Loaded). I also got great value for my trade-in. Everything went smooth, and I can honestly say I will be shopping with them again when the time comes. More